Infiterra 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Infiterra

3.3

(4)

Pricing

Pricing available upon request

About Infiterra

interworks.cloud is a cloud automation platform designed to help CSPs, MSPs and ISVs grow corporate ecosystems and automate cloud distribution processes. The end-to-end solution lets cloud service providers create and design cloud service marketplaces for customers and resellers, facilitating automation of ordering, billing and customer support processes. Using several active integrations and open APIs, customers can integrate existing business applications and streamline organizational workflows.

Infiterra Screenshots

Infiterra Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Silver

Pricing available upon request

Plan includes:

Microsoft CSP integration
Product Catalog Management
Own products and services
White-Label Marketplace
Customer & Subscription Management
Billing & Invoicing Automation
Dashboards & Reporting
Credit Controls & Proactive Suspension Rules
Multi-Currency & Multi-Language Support
Built-in 3rd party connectors (Back-office systems, payment gateways, taxation, ID providers)

Platinum

Pricing available upon request

Plan includes:

Everything included in Silver plus:
All Vendor connections
Configurable products and Service Bundles
Quotes & Promotions
API access and developer support
Subsidiary organization support
Tailored onboarding & support services

Diamond

Pricing available upon request

Plan includes:

Everything included in Platinum plus:
Sell-through resellers
Reseller management
White-label reseller storefronts
Reseller Contracts
Sandbox Environment for testing
Tailored Support Services

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Infiterra Features

Popular features found in Billing and Provisioning
Carrier Access Billing
Contract/License Management
Customizable Billing
Flexible Rate Tables
Order Management
Post-Paid Service
Pre-Paid Service
Rating Engine
Self Service Portal
More features of Infiterra
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Billing & Invoicing
Billing Rate Management
Bulk Ordering
Capacity Analytics
Catalog Management
Configuration Management
Cost Management
CRM
Customer Accounts
Customer History
Customer Management
Data Import/Export
Discount Management
Electronic Payments
For B2B
Inventory Control
Mobile Access
Monitoring
Multi-Cloud Management
Multi-Currency
Payment Options
Performance Analysis
Price/Margin Management
Product Catalog
Promotions Management
Real-Time Data
Real-Time Monitoring
Recurring/Subscription Billing
Reordering
Reporting/Analytics
Reporting & Statistics
Resource Management
Sales Tax Management
Search/Filter
SEO Management
Service Level Agreement (SLA) Management
Service Provisioning
Service Request Management
Subscription Management
Third-Party Integrations
Usage Tracking/Analytics
User Management

Infiterra Integrations

authorize.net

ConnectWise PSA

PayPal

Stripe

Syncro

Vade

See all 12 integrations

Infiterra User Reviews

Overall Rating

3.3

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

3.3

Value for money

3.3

Customer support

4.0

Functionality

3.5

Have you used Infiterra and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Great for every team size, easy automatization

Overall I have a good experience with using the software. I really like the team they help in everything that they can. I think they could use a bigger development team so besides keeping up with the updates from Microsoft, they could get the new features out sooner. It has the potential to be the best (if it is not already...). If they keep up with the continuous updates and new features, the great support, I think they can be the one for this sector.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The user interface is easy to use, understandable With the API you can easily intergrate it into your system There are always new intergrations with software vendors You can easily automate things and manage your customer base It has a really great, helpful support team

Cons:

If you use the Interworks-hosted version of it, sometimes you just get an update applied to it automatically before you see a release note or get an email notification Sometimes it feels like the software updates are applied without testing first to see if the update breaks anything in the system

Darren T.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Interworks Cloud Platform

Overall we have a great relationship with Interworks, and they have been with us every step of the way to assist where they can with issues, and are always keen in our ideas with the platform, I do feel they have suffered from a small development team and have not been able to push out as much value-add as they have been busy keeping up with Microsoft updates. However my overall impression is they want to help and they are very quick to respond to any major concerns and assist in us in reaching our goals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of my favourite parts of using Interworks is how easy it was setup and start working with the software and can quickly deliver a storefront and self-service experience to our customers. Since using it I have been impressed with the delivery of new Microsoft features available in the platform and these have been in-live with Microsoft release dates.

Cons:

One of the downsides to the platform is the time it takes to update pricing and products when they pulled din via the new service definitions, there are so many steps in this process and if 1 tick box gets forgotten you can end up not adding products to storefront, we recently discovered we had nearly 300 add-ons not displayed, and there is no bulk way of adding these as storefront items, so we would have to click on each individual item and enable storefront. This seems to be a a problem with the overall updating of products and notifications where it is very time consuming to keep things up to date and to edit details, there needs to be more bulk options to enable features and add product images specifically for Add-ons.

Reasons for choosing Infiterra

At the time Interworks were 1 of the only platforms offering Azure usage in the storefront this was a big plus for us as it was causing us a headache for our customers who could not monitor their Azure spend. Cost was also a factor some of the platforms were looking for very large up-front investment into the platform at a time when we did not know if CSP would even take-off.

Verified

Reviewer

Non-Profit Organization Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Poor Product

Have a dedicated mail folder just for correspondences regarding Interworks issues/errors...it's that much of a problem

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't like anything about this platform

Cons:

Lack of customization when invoicing. Creating and modifying sales orders is an all or nothing proposition and automated reporting consistently fails

Cesar O.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed December 2020

Great SaaS reselling platform

The solution is ease to deploy, great service and support from the technical Team, and best of all they are open to understand your requirements and to work to fulfill them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The already built options for integrations with cloud vendors and backend information systems.

Cons:

For our products We needed some customizations that took longer than expected.

Reasons for choosing Infiterra

Integrations with provisioning platforms.

Showing 1 - 4 of 4 Reviews