Appian 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Appian

4.5

(13)

Pricing

Pricing available upon request

About Appian

Appian's fleet route optimization software empowers businesses to significantly reduce costs, eliminate inefficiencies, and achieve superior customer service, ultimately driving tangible business growth and enhancing bottom-line profitability.

Appian Screenshots

Appian Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Appian Features

Popular features found in Route Planning
Delivery Tracking
Fuel Tracking
GPS
Live Driver Tracking
Mobile Access
Performance Metrics
Scheduling
Status Tracking
Territory Management
More features of Appian
3PL Management
Activity Tracking
Alerts/Notifications
Asset Tracking
Automated Scheduling
Barcoding/RFID
Customer Portal
Data Import/Export
Delivery Management
Dispatch Management
Document Management
Drag & Drop
Driver ETA
Driver Management
Electronic Signature
Fleet Management
For Freight Operations
For Restaurants
Geofencing
Geographic Maps
Geolocation
Historical Reporting
Location Tracking
Mobile Alerts
Mobile Signature Capture
Multi-Location
Order Management
Order Tracking
Progress Tracking
Proof of Delivery
Purchase Order Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route Management
Route Optimization
Routing
Strategic Planning
Transportation Management
Vehicle Tracking
Work Order Management

Appian Integrations

Okta

Appian User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

46%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.3

Functionality

4.5

Michael B.

Verified reviewer

Building Materials

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Appian

Once set up it did all that was promised and more

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appian has been a very good tool for my company.

Cons:

All good, nothing to complain about. As with all tools it took time to adjust.

Daniel M.

Verified reviewer

Textiles

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Review

the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That they were able to adapt it to you business model. what we do is not your traditional delivery cycle and they were able to adapt the program to make it work for us. it has been very helpful since. for the most part it is easy to use.

Cons:

there are little features i would like to see added to the software which would make it faster and easier and i have been told it is being worked on so this is good. i look forward to getting them installed.

Melissa E.

Verified reviewer

Logistics and Supply Chain

5001-10000 employees

Used monthly for more than 2 years

Review source

Reviewed July 2020

Direct Route / Resource Pro

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's great for dedicated fleets or private fleets.

Cons:

Some of the inconsistencies between what we were told it does vs. what it actually does.

Reasons for choosing Appian

Appian was the only company that offered a tool that could do fleet resource scheduling for an entire week at a time.

Stuart F.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Appian For Medosweet Farms

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is simple to use and shows immediate results and impact of the choices made while routing. The interface can be customized to best fit your configuration. Drivers love the DR Track website.

Cons:

There are some aspects that feel a little bit clunky and requires too many key strokes, but the product as a whole seems to have very little issues so far.

Calvin J.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Great for easing dispatch scheduling

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to foresee driver hours in advance. that give me the flexibility to even the loads among drivers.

Cons:

I feel Resource Pro could be more user friendly. it is currently a ton of steps to learn to use it properly.

Michael B.

Verified reviewer

Logistics and Supply Chain

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Direct Route

As a Direct Route user we have been able to optimize our routes and do advanced route modeling. Very good product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very powerful routing solution, works for our day-to-day needs

Cons:

The software takes awhile to learn how to use, but is not too complex

Joyce Y.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2020

Efficient Routing Tool

My overall experience has been good, our customers also appreciate the output the product provides and we use it regularly in the business.

Ratings Breakdown

Ease of use

Functionality

Pros:

We had a helpful team with onsite training for successful integration and resource pro is very useful to incorporate into sales presentations. Good for internal operational routing as well as customer facing.

Cons:

The user interface can be a bit more clear in terms of what function each setting does, it is not as obvious for infrequent users.

Robin R.

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

Great product and partner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

Cons:

User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

Gary G.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed July 2020

Appian Training Review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ability to create and use multiple data sets for comparison of routes in real-time.

Cons:

Resource Pro is an additional Add-On not included with the package.

Sanjeev T.

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Repeatable Business Automation Using Appian

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

Cons:

Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

Showing 1 - 10 of 13 Reviews

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Appian 2026: Benefits, Features & Pricing

Overview

About Appian

Appian Screenshots

Appian Pricing and Plans

Appian Features

Appian Integrations

Appian User Reviews

Other Top Recommended Route Planning Software

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