Groove 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Groove

4.7

(146)

Pricing

Starting at $50.00 per month

About Groove

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.

Groove’s sales engagement platform drives more revenue through connected and consistently great sales execution. It makes your sales strategy actionable, reinforces your custom playbook, and applies AI-driven insights that help sellers learn, evolve, and win.

Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020.

To learn more, visit https://groove.co.

Groove Screenshots

Groove Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

per month

No plan information available

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Groove Features

Popular features found in Sales Tracking
Activity Dashboard
Appointment Scheduling
Interaction Tracking
Task Management
More features of Groove
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Business Process Automation
Calendar Management
Calendar Sync
Call Logging
Call Recording
Call Tracking Metrics
Campaign Analytics
Campaign Management
Client Management
Collaboration Tools
Commenting/Notes
Communication Management
Contact Management
Content Management
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Drip Campaigns
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Field Sales Management
For Insurance Industry
For Sales Teams/Organizations
Lead Capture
Lead Management
Lead Qualification
Meeting Management
Mobile App
Multi-Campaign
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Process/Workflow Automation
Prospecting Tools
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Activity Management
Sales Automation
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Strategic Planning
Team Management
Template Management
Territory Management
Third-Party Integrations
Workflow Management

Groove Integrations

LinkedIn for Business

Salesforce Sales Cloud

Gmail

Highspot

Microsoft Outlook

Seismic

See all 9 integrations

Groove User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Chad H.

Verified reviewer

Internet

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Great tool to align Customer Success and Sales

It was a very positive experience with Groove and I would highly recommend the product as a communication tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial.

Cons:

I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins.

Nicole B.

Verified reviewer

Banking

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2018

Great Tool

I have't had any issues with Groove.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the email tracking. It's always a plus to know when your email has been opened or read. I also love the fact that I can set a reminder on the actual email.

Cons:

I wish that we could send multiple personalized emails to clients. For example, I would like to say Good Morning Mr. or Mrs. XYZ but have the body of the email verbiage remain the same. There are times we need to send 20 emails to customers all at once but do not want to have all of the email addresses visible to other clients.

Angela A.

Verified reviewer

E-Learning

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Makes Mass Communication Easy

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 4

Functionality

Pros:

I like that I can have so many saved templates to be able to reach everybody that I need to in a timely manner.

Cons:

I wish you could have a specific schedule for every day's date vs one general weekly schedule in the calendar.

Sam S.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Game changing tool

I am a huge proponent of Groove. It makes my life easier and helps my organization maximize value from our investment in Salesforce.

Ratings Breakdown

Ease of use

Functionality

Pros:

I absolutely love Groove and it's ability to power my sales engagement. The integration with Gmail and Salesforce are seamless. It works like a charm.

Cons:

I have no complaints about this software and would recommend it for any organization that uses Salesforce.

Jessica L.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Consolidate team email in one spot

Ratings Breakdown

Ease of use

Functionality

Pros:

I love Groove and have enjoyed using it for the past year and a half! Everything can be found in my team's folder and new templates can be uploaded easily.

Cons:

It can be difficult to integrate new teammates into this software. However, we have had a mostly positive success rate.

Dan N.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Essential tool for integrating email with Salesforce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Groove is a necessity for our teams to work across email accounts and Salesforce. It makes recording email interactions quick and easy.

Cons:

There are some limitations in that you can only view a certain number of cases when Grooving an email to a Salesforce record, and there is no way to choose the order in which those cases appear. Ideally it would be great to either display all cases, or present the cases with most recent first.

Mike N.

Verified reviewer

Management Consulting

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Why Groove Works For Me

Since I started using Groove, I now know when my emails are opened, so it makes for an easy follow-up, and I know how to handle the recipient. Works like a charm, every time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy, and I don't have to waste a lot of time learning new things

Cons:

Nothing to dislike. Its a perfect tracking system.

Tiffany B.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

Lifesaving Resource

Groove has made it easier to email students from my web browsers instead of their Salesforce page, allows students to put time on my calendar via online, which is a little less intimidating and allows them to have control over their schedule. For students, who I need to keep more accountable I can see when and how many times they opened it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great tool for logging items into Salesforce, an amazing tool to check when and where an email was opened. , allows students to book time directly on my calendar.

Cons:

I do not like some items in the groove sceduler, ex. use must always re name the meeting title even if it a preset one.

Michael M.

Verified reviewer

E-Learning

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

Groove is wonderful

Ratings Breakdown

Ease of use

Functionality

Pros:

Groove works seamlessly with gmail. I am able to create templates incredibly fast and implement a wonderful work flow. The analytics are extremely helpful to know what emails to use and how to refine them to create better open rates.

Cons:

The only con is a positive because when there is an update, you have to refresh gmail. Nothing big, but sometimes annoying (they are just making it better).

Jaryd H.

Verified reviewer

Music

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Shake your Groove thang, yeah yeah

I am able to scale my prospecting through gmail, with it logging everything into Salesforce. You can set up your prospecting flow with calls, email, LinkedIn interactions, etc. They keep up to date on the latest prospecting methods and give you the ability to automatically log it in Salesforce. ALSO, the calendar feature allows prospects to access my google calendar by clicking the Book a Meeting link in my signature. I love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It streamlines my sales process like I would want software to streamline my sales process. It integrates beautifully with my GMAIL and Salesforce apps.

Cons:

Can't really think of anything to hate on. I like it.

Showing 1 - 10 of 146 Reviews

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