UpMetrics 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UpMetrics

4.8

(36)

Pricing

Starting at $1,788.00 per year

About UpMetrics

Impact reporting doesn't have to be a headache.

UpMetrics is a purpose-built platform that supports the complete impact data lifecycle, from defining what you'll measure to sharing what you've learned. Replace the patchwork of disconnected tools with a single platform that unifies framework design, data collection, reporting, analysis, and external storytelling.

Foundations get better data with less grantee burden. Impact investors get LP-ready dashboards without manual wrangling. Nonprofits spend less time on paperwork and more time delivering mission.

The result: better data quality, faster insights, and a compelling fundraising story you can actually stand behind.

UpMetrics Screenshots

UpMetrics Pricing and Plans

Starting price: $1,788.00 per year

Free Trial

Free Version

Professional (Nonprofits)

$1,788.00

flat rate, per year

No plan information available

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UpMetrics Features

Popular features found in Reporting
Ad hoc Query
Customizable Dashboard
Dashboard Creation
Data Import/Export
Drag & Drop
Forecasting
Multiple Data Sources
OLAP
Performance Metrics
Scheduled/Automated Reports
Search/Filter
More features of UpMetrics
Access Controls/Permissions
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Collaboration Tools
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Coding
Data Collection
Data Connectors
Data Synchronization
Data Visualization
For Nonprofits
Media Analytics
Mobile Access
Quantitative Analysis
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
Tagging
Text Analysis
Third-Party Integrations
Visual Analytics
Widgets

UpMetrics Integrations

Fluxx Grantmaker

UpMetrics User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.5

Value for money

4.8

Customer support

4.9

Functionality

4.7

Verified

Reviewer

Sports

2-10 employees

Used monthly for less than 2 years

Reviewed December 2020

Great Product

Great product, great customer service & great data reporting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use & really helps capture & report our impact through data.

Cons:

The features provide everything we need so there’s no real downside.

Alec B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed December 2020

UpMetrics - Highly recommended for schools and youth based programs

The experience has been transformational. We now have a tool to help drive both programming and fundraising decisions. I can't speak about it highly enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UpMetrics platform has been very impactful for my organization. It has turned us into a data driven organization in less than one year. It is incredibly easy to use and doesn't require a staff member who is especially knowledgeable in using programs like this. I believe the customer service is the best part about using UpMetrics. Their team members are available anytime you need them and have really become an extension of our staff. I would highly recommend using their platform.

Cons:

I'm completely happy with what the platform offers. I know that they will always be looking to make improvements to their system, but even if they didn't I would be satisfied.

Kelli S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for less than 2 years

Reviewed December 2020

UpMetrics Review_L.E.A.D., Inc.

If not for Greg's support, I wouldn't know how to use UpMetrics or how to see its benefit to my organization.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I appreciated being able to use the software to track our COVID-19 outreach. It helped us track expenditures and report out impact.

Cons:

I'm not quite sure how to use the educational data part of the software. I'm not sure how to gather attendance and behavior data.

Vendor Response

Thanks for the feedback, Kelli! We're so glad to hear that Greg is such a great partner for your team, and excited to hear that you've been able to use the platform for COVID-19 outreach. Since we know each organization is focused on different goals and data sources, we know it's important to help partners onboard in a way that will help them get the most out of the UpMetrics platform for their organization. Can't wait to get started tracking other data soon!

Replied December 2020

Rolland J.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for more than 2 years

Reviewed January 2021

Education Nonprofit is a Big Fan of UpMetrics!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is quite easy to use, and I rely on the aggregated and organized data on a regular basis - including but not limited to providing updates to our Board of Directors on how our work is progressing. We're also able to access and review our data in such a way that informs what supports our staff members need, and how to target resources accordingly. In addition, their team and customer service is fantastic. They are readily available, and solutions-oriented - particularly when our nonprofit presents some unique challenges to solve!

Cons:

The one downside I can note is that they discontinued another product that connected to UpMetrics that we really used religiously. They produce good products - even the ones that have been phased out!

Jessica L.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for less than 2 years

Reviewed December 2020

Greatly enhanced our ability to understand and share data!

I love the UpMetrics team! Not only are they all so nice and easy to work with, but they are incredibly patient with us. It's taken our org some time to really get into a groove with the software and really hone in on what we want to measure and how. I feel like our org has started and stopped a bit with how we are using the software (in part due to staff transitions and COVID) and the team has been with us every step of the way. I genuinely look forward to my check ins with their team and always feel so supported.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system we have been working in to run our reports is outdated - not only does it not always provide reliable data, it also is not visually exciting. Using UpMetrics allows us to have much more accurate and visually appealing data that is easily sharable with internal and external stakeholders. When I'm working on reports, I love being able to add widgets as I need to find the specific data I am looking for.

Cons:

It's not necessarily something I like least, but it still does take time to get used to it. Though it has immensely increased our capacity for data and evaluation, it is still a system like any other that takes time to learn. If I could go back, I wish that I had thought more intentionally about how our entire team would use it and what we would want out of it. We have definitely settled in much more to it now.

Debbie K.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 12 months

Reviewed December 2020

Great reporting tool for donors and grantors

The experience with UpMetrics was very positive overall.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Our nonprofit organization was able to highlight for grantors and donors all aspects of a pilot program that we ran this summer. With the ability to upload videos, pictures, and graphs from surveys, anyone viewing our impact profile page could get a comprehensive idea of what our program was about, who and how it served, and the efficacy of our impact. The ability to not just conduct surveys, but to turn the results into tangible reporting graphs and data was very impactful or our grant reports and donor updates. The software allows users to not only display data in a meaningful way, but, even more importantly, it has the ability for users to display and share personal stories about the program impact on our youth.

Cons:

Because the software capabilities are very deep, it does take time to learn and effectively use all of functions that UpMetrics provides. However, the support team is very helpful in all aspects of training and user preparation.

Mark A.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used monthly for less than 2 years

Reviewed December 2020

MHL Evaluation Manager Review

MHL is using UpMetrics for internal grant reporting on our various philanthropic grants. We are more than happy to share our success using UpMetrics as a testimony. UpMetrics has been a very useful application for data visualization for our evaluation team, and I'm looking forward to using it and new features in the future!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the different widgets that you can create and that multiple people can work on the dashboard deliverables simultaneously. It is a highly collaborative tool that I think is absolutely pivotal for evaluation reporting. I love how intuitive it is to create deliverables, and the generation columns/buckets features in the tables.

Cons:

I wish that the Tables' cells could be manipulated or changed in the Data Tables feature. Often I make mistakes in Excel spreadsheet that I upload, so I have to keep download and re-uploading. The lack of flexibilty in the Data Tables feature is the thing I like the least. I also wish that the PDF versions of the deliverables were downloadable, and that when you download them that they would look cleaner and complete. I've had issues with downloading Dashboards as PDFs, even though the size of the document was 30 pages long.

Reasons for choosing UpMetrics

N/A

James N.

Verified reviewer

Sports

2-10 employees

Used weekly for less than 2 years

Reviewed December 2020

Chicago Run - UpMetrics Review

As a youth-sports nonprofit organization, UpMetrics has made it easier for our small team to have a platform that easily compiles all of our evaluation efforts into one place. This allows us to have strong visuals that paint the picture of what our programs do so we can easily share this message both internally and externally.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

UpMetrics allows us to easily integrate all of our evaluation data into one place. This allows us to be able to make connections between various evaluation tools that was previously not possible for our team.

Cons:

At first, getting all of the data inputted and understanding the platform can be a little daunting, but the UpMetrics team has offered a ton of continued support to ensure our team understands and can easily maneuver the platform.

Cassandra H.

Verified reviewer

Sports

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed June 2021

UpMetrics platform

The staff has been attentive, supportive, engaged and a great resource as we got up and running, and they continue to engage with us even though our system is set up. This ensures we are getting the most out of the service and partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UpMetrics quickly takes the data collected and turns it into a story that is easy to follow. In the past we had to wait months to transfer the data into digestible information but now it's happening in real time which allows us to see where our program is excelling and where it is falling behind.

Cons:

We were not using a data collector that automatically fed into UpMetrics platform but the UpMetrics team worked with our situation to find a way the data can feed in without manual entry, and they understand the priority for us on this going forward.

Caitlin S.

Verified reviewer

Sports

2-10 employees

Used monthly for more than 2 years

Reviewed December 2020

UpMetrics + OWLS Partnership

My customer service experience with UpMetrics has been nothing short of fantastic! The UpMetrics representative we work with provides great communication, problem solving skills and training sessions to ensure we are set up the best way possible with their platforms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is always changing based on the industry and offering new upgrades and platform. This software allows us to track data directly from the registration of our participants creating an easy to use data outline. I have enjoyed getting to know this product and discovering how to best use for our organization!

Cons:

I was disappointed when the UpActive app was disabled because that was how our organization was planning to use UpMetrics the most. We are still working through a way to solve for this loss.

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