--- title: "Knock CRM Software Reviews, Demo & Pricing - 2026" description: "Review of Knock CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/269203-Knock-CRM/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Real Estate CRM Software](https://www.softwareadvice.com/crm/real-estate-crm-comparison/) / Knock CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/269203-Knock-CRM/reviews/)[Alternatives](https://www.softwareadvice.com/product/269203-Knock-CRM/alternatives/) # Knock CRM Review Custom quote 1 plan Wondering if Knock CRM is right for your organization? Our Real Estate CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Knock CRM 4.8 [(23)](https://www.softwareadvice.com/product/269203-Knock-CRM/reviews/) Pricing Pricing available upon request ### About Knock CRM Knock is an award-winning CRM (customer relationship management) and performance management platform for residential property management companies that harnesses best-in-class automation, integration, and data transparency tools to improve occupancy and renewal rates. From touring and renewals to performance management and analytics, Knock is the only CRM that was built solely with multifamily managers, marketers, leasing teams, and operational executives in mind. The platform’s features include: virtual tours, self-guided tours, chatbot, marketing automation, segmented marketing campaigns, automatic email replies, ID verification, screening, prospect CRM, renewal CRM, business intelligence, performance reports, and PMS integration. Wondering if Knock CRM is right for your organization? Our Real Estate CRM Software selection experts can help you in 15 minutes or less. ## Knock CRM User Interface ## Popular Knock CRM Alternatives Main Product Knock CRM 4.8 [(23)](https://www.softwareadvice.com/product/269203-Knock-CRM/reviews/) Ratings Breakdown - 4.65Ease of use - 4.77Value for money - 4.82Customer support - 4.74Functionality Pricing Available upon request Get Price Alternative Product [ResMan](https://www.softwareadvice.com/property/ensoware-resman-profile/) 4.6 [(602)](https://www.softwareadvice.com/property/ensoware-resman-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.63Value for money - 4.44Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(646)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.60Value for money - 4.73Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [TenantCloud](https://www.softwareadvice.com/property/tenantcloud-profile/) 4.3 [(451)](https://www.softwareadvice.com/property/tenantcloud-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.35Value for money - 4.19Customer support - 4.14Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Hemlane](https://www.softwareadvice.com/property/hemlane-profile/) 4.8 [(226)](https://www.softwareadvice.com/property/hemlane-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.79Value for money - 4.80Customer support - 4.65Functionality Pricing Starting at $36.50 per month Get Price Alternative Product [LeadSimple](https://www.softwareadvice.com/product/517150-LeadSimple/) 4.9 [(26)](https://www.softwareadvice.com/product/517150-LeadSimple/#reviews) Ratings Breakdown - 4.73Ease of use - 4.72Value for money - 4.77Customer support - 4.73Functionality Pricing Starting at $99.00 per month Get Price ## Knock CRM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Knock CRM Features - Popular features found in Real Estate CRM Campaign Management Client/Property Matching Contact Database Document Management Email Marketing Lead Capture Lead Nurturing Referral Tracking Reporting/Analytics Segmentation Workflow Management - More features of Knock CRM Activity Dashboard Alerts/Notifications Appointment Management Calendar Management Client Management Contact Management Customer Database Customizable Fields Dashboard Data Import/Export Data Synchronization Drag & Drop Email Templates Email Tracking For Residential Interaction Tracking Lead Management Pipeline Management Property Management Reminders Task Management Third-Party Integrations Virtual Tour ## Knock CRM Integrations Entrata Integration rated undefined from -1 review Yardi Voyager Integration rated undefined from -1 review MRI Property Management Integration rated undefined from -1 review ResMan Integration rated undefined from -1 review ## Knock CRM User Reviews ## Knock CRM customer ratings - Overall rating: 4.8/5 - Total reviews: 23 ### Rating distribution - 5 stars: 18 reviews (78%) - 4 stars: 5 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Great product and service - Overall rating: 5/5 - Reviewer: Joei L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well, there are numerous features I like. However, as a Training Director I like that the system records incoming calls and date stamps/times our teams activity. This helps me hold the teams accountable, as well as guides me to see where they need help and/or additional training. #### Cons I think the format could be a little easier on the eyes. Our teams spend a lot of screen time in Knock and I would choose different coloring. --- ### Give Knock a Try! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It integrates with mostly everything and is as user friendly as it gets in the multifamily industry. #### Cons Although probably an internal organizational challenge, we have heard that more training/resources are needed with staff turnover. #### Reasons for switching to Knock CRM Lack of integrational performance and user friendliness --- ### Knock CRM with ResMan Integration - Overall rating: 4/5 - Reviewer: Lauren d. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered -I think it's a cool tool to have, but it might be unnecessary. I only say that because we notice less prospects and leads, tours than before, when we used Gmail for our main source of initial contact.-More spam calls than people searching for apartments at times. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros -The ease of use.-The ability to make reminders for yourself and coworkers.-Merging guest cards if needed. -Record of follow ups. #### Cons -I do not like the tour scheduling. Most of the tours that are scheduled in Knock- the prospect fails to show or cancels randomly.-Less personal than speaking over the phone or in person to someone.-Receiving less Gmail leads and phone leads than we used to. Which is odd.-Sometimes the follow up reminders get repetitive, I'd like to be able to prompt appropriate times to do so myself. Because some prospects want to be the one to reach out and don't want us to spam them with emails.-I've had prospects tell me that the notifications knock sends them is annoying. Which is less productive for us at times. --- ### HANDS DOWN THE BEST - Overall rating: 5/5 - Reviewer: Jessica T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive and it's made things so much easier to manage all the info in one space. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenience, ease, and ability to train others are exceptionally smooth. There are helpful tips on the site and videos that are extremely helpful as well. I can't imagine going back to what we used to use. #### Cons Getting other staff members on board because they had not yet used it but now that they have, EVERYONE loves it. --- ### Knock, knock, knock! Its a great communication program - Overall rating: 5/5 - Reviewer: Tiaria B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Knock definitely helps with scheduling prospects and communicating. Definitely a greatly follow up system as well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about knock is the integrations and not having to double back to input information for integrated systems. #### Cons It was a little confusing to navigate through tabs at first. --- ### A Useful and User Friendly Application - Overall rating: 4/5 - Reviewer: Julia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My experience has been quite positive overall. I have not run into any issues that I was unable to solve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Knock was easy to use and understand, as well as user friendly. It has a simple interface to navigate and I appreciate that. #### Cons There is nothing that comes to mind specifically, I am a fan of the software. --- ### Knock - Best CRM Software - Overall rating: 5/5 - Reviewer: Jordan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I have been in property management for almost 10 years, and Knock has been my favorite CRM System to date. The roll-out was very easy and the training was great through both the Knock Team and our internal trainers. The ease of contacting prospects, being able to create personalized templates, and the reminder set up made everything very streamlined. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The best features of Knock are the ability to create personalized response templates, the ability to transfer prospects to sister properties, and the different settings and functionality it has. I have become known as the "queen of Knock" and I genuinely love the platform! #### Cons Unfortunately, if your on-site team members do not understand or are not proficient in Knock it can get piled up if reminders are not strategically set up. This is more of an operator error and less of a Knock error, but it can become very frustrating! The key of Knock is to ensure there is adequate training and you take advantage of Knock Support! --- ### More Bang For Your Buck! - Overall rating: 5/5 - Reviewer: Merrcy M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Knock has been around for a few years and I was not a fan at first. Our account rep listened to my needs and the overall struggles we were dealing with. Their customer service was prompt to get any integration and setup issues handled timely. Over time they developed the items I had been asking for and I've been a partner every since. I've tried a lot of CRM companies over the years and Knock is a superior product to all of them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most impactful feature is the automated reported for me. I have a few reports that come daily, weekly, and then monthly so I can see the overall performance of the sites. To have this is very valuable to me. If I were to ask my site teams what was valuable o them, they would say it is extremely easy and friendly to use. This is important for the people who are going to be using it every day. #### Cons I would like to see their Craigslist posting tool to be a little more robust but overall I am very satisfied with the platform as it is. #### Reasons for switching to Knock CRM We made the switch from Yardi CRM to Knock due to integration issues we were having. Once we discovered the issues there was a lack of customer service help in that department at Yardi to get it fixed. I am not able to make sound decisions on advertising and traffic if my reporting is not correct. --- ### Knock is my go-to CRM that I recommend to all of my clients - Overall rating: 5/5 - Reviewer: Nathaniel W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been stellar. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Knock is the leader in the CRM space as far as user-friendliness and accuracy. #### Cons I love the software, the support team and the many options it affords our properties. #### Reasons for choosing Knock CRM It's features far exceeded our expectations --- ### Just my opinion! - Overall rating: 5/5 - Reviewer: Cristina R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the auto-response, love the email, SMS, chat feature, love the SMILE when at 100%. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly, detailed, tracks calls, emails, SMS, etc. #### Cons The LOST prospects keep showing up sometimes. It does NOT merge with YARDI accurately, so the prospects that have already LEASED in our property keep showing up, and when you want to merge the contact, there is ALWAYS an error. #### Reasons for switching to Knock CRM Corporate decision. I guess they heard enough complaints from us, daily users:-). --- Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/product/269203-Knock-CRM/reviews/) ## Other Top Recommended Real Estate CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18808) Recently recommended **68** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **35** times [SatuitCRM](https://www.softwareadvice.com/product/466225-SatuitCRM/) **4.0** (3) Recently recommended **23** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6996) Recently recommended **19** times Stuck Between Options? Our experts can help you compare Knock CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice