Continuity2 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Continuity2

4.3

(18)

Pricing

Pricing available upon request

About Continuity2

Continuity2 is a cloud-based software solution designed to help resilience professionals with the day-to-day management of Business Continuity Plans and adherence to Operational Resilience strategy and regulations.

As an industry-agnostic platform, it is utilised by a cross-section of companies. From finance, utilities, and telecoms, to public sector and local authority organisations, Continuity2 provides software and practical solutions to some of the world's leading organisations.

Continuity2 strives to provide intuitive and innovative solutions for the business resilience market and reshape the industry as we know it today. So it's safe to say our values have never changed in 16 years and no matter our successes we will never stop striving to be better.

What can business continuity & resilience professionals expect from C2's Meridian software?

Streamlined BC plan management
Simplified BIA to automate the day-to-day
Perform Important Business Service Impact Analysis
Exercise your plans the easy way
One-click MI and dynamic reporting
Unified risk treatment & automated risk scoring
Fully functioning corrective action tracking

With over 20 years industry experien...

Continuity2 Screenshots

Continuity2 Pricing and Plans

Starting price: £20,000.00

Free Trial

Free Version

Basic

£20,000.00

No plan information available

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Continuity2 Features

Popular features found in Business Continuity
Backup and Recovery
Disaster Recovery
Incident Management
Risk Assessment
Secure Data Storage
Task Management
More features of Continuity2
Action Management
Activity Dashboard
Alerts/Notifications
Approval Workflow
Business Continuity Exercising
Business Impact Analysis
Compliance Management
Crisis Management
Document Management
Emergency Notification
Incident Response Checklists
Monitoring
Multi-Channel Communication
Plan Development
Policy Management
Reporting & Statistics
Risk Management
Scenario Planning
Vendor Risk Management
Vulnerability Management
"What If" Scenarios
Workflow Management

Continuity2 Integrations

Zendesk Suite

Jira

SAP Business One

Continuity2 User Reviews

Overall Rating

4.3

Ratings Breakdown

33%

61%

Secondary Ratings

Ease of Use

3.9

Value for money

4.7

Customer support

4.8

Functionality

4.3

Have you used Continuity2 and would like to share your experience with others?

Rohan V.

Verified reviewer

Airlines/ Aviation

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Business Continuity

The c2 tool we have been using at IATA has been great so far. More updates and time needs to be spent on updating it but overall we are very satisfied. The customer support is amazing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many pros to the use of C2 for IATA for our business continuity. The layout is quite good, and one is able to understand the various logo once using it. The actual functionalities are amazing, the ability to call the customers and clients and team members. And the ability to have users involved that are not part of the system. What is also amazing is the support team and the quick response times.

Cons:

Some fields are editable by many parties, hence data duplication or mistakes can occur easily. This is caused by open text fields. Some icons are confusing in understanding and some fields require some asterisks or 'i' for further information (explanations of why or what the field means).

Vendor Response

Hi Rohan, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are so pleased that you are happy with our system and support team. We additionally appreciate your constructive criticism which we will certainly take on board with a view to making improvements going forward. Many thanks Chris Commercial Team

Replied December 2018

Harry T.

Marketing and Advertising

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2018

C2 implementation and use

In my view there are two typical approaches to Business Continuity Management and planning: • Document incident-response resources and the procedures that explain what to do, how to do it and whom to notify. • Implement BCMS software to assist in the design, implementation and enduring control of the BCMS. Within a typical BCMS, the documentation approach has been the traditional plan-building method. This method involves significant resource gathering input from the business units on which systems and operations are critical, compiling a business impact analysis, an incident response plan, call lists, and recovery solutions and procedures. This normally resides on the shared drive ready for stakeholder use. Continity2 controls the analysis and planning process. When fully implemented, all of Business Continuity and Incident Management people, resources and business needs will be represented as data elements and stored within software’s database. The creation of Plan templates, management of contacts and BCMS governance has been a real benefit. For a global organisation, delivering a consistent methodology and approach with uniformed Plan delivery demonstrates to our external interested parties that we have a Global BCMS, not a desperate system based on out of date analysis and documentation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is important to start with, ‘what you put in is what you will get out’. C2 is a structured approach to BIA formulation to Plan completion, the more detail, time and effort you apply, the better the resulting Plan output. Work at the outset is required to ensure that you recognise how C2 functions as this will help you formulate the organisational structure. Once you have completed the initial ground work, C2 is very easy to add, remove and modify the structure to meet the requirements of the Plan you intend to use within your organisation. One of the things I like about this application is the simplistic dashboard. The front end appears from sign-on and this can be tailored to suit user needs, so they only see what they need to see. Another key benefit is the provision of additional functionality that supports the Plans during validation and invocation. The benefit of having one system that can be configured to suit organisational complexity, provide Plan governance, has the ability to communicate to all Plan members, additional internal and external stakeholders using SMS, e-mail and forced voice call is a real plus.

Cons:

There are not many downsides to the C2 software, but one area that does cause functionality frustration, is organisational BIA. This function is great if you have an organisation that does the same activity multiple times over multiple locations. However, if this is not the case, the organisational BIA will apply constraints when trying to make organisation structure changes, removing departments, activities etc. requiring the user to modify the organisational BIA structure in order to complete a front end structure change. The ability to interface with other business systems, such as Active Directory would also benefit the application so that users do not have to remember multiple login details. However, password security can be configured to meet the needs of the business, but this would act as a separate instance.

Vendor Response

Hi Harry, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. It is great to hear that our easy to use dashboard, enhanced functionality within plan management and integrated communications tools have been of key benefit when utilising our software in your BCMS. Regarding your feedback on organisational BIA, we would love to discuss this with you in more detail, please contact us so that we can arrange this. Many thanks, Arlene Technical Analyst

Replied December 2018

Lynsey P.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Your typical user

The build of the system was more difficult than initially anticipated. With the changes happening within the software, this has caused confusion and a cause of user confidence lacking. C2 as a company is very supportive and will do everything they can to ensure their customers have what they need to use the software and without this, I would have struggled, more than I did.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is compliant to ISO22301 and the customer care is exceptional. it is everything you need in "one box".

Cons:

Complicated initially to set up and there have been regular changes within the software, that has caused confusion. I now understand that this is because request from other user have been implemented but no new release notes have been issued.

Reasons for choosing Continuity2

C2 as an organisation......... they were not arrogant and full of their own importance, like the other product providers. They were warm and approachable, which sealed the deal

Paul G.

Insurance

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2019

C2 BCMS Review

The benefits being realised are mass cascade very quickly, automated reporting through upfront testing criteria and the ability to auto send plan review/signoff emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and has built in help if you are not clear on what is required in any particular field It provides many different layers of reporting should you require in depth reporting and governance capability People signing off the plans do not need to have direct system access, cutting down the number of potential user accounts you need to create and administer

Cons:

Sometimes you have to do a manual push to update the plan when making amendments for the amendments to be transferred to the plan (this being reviewed though and believe it to be resolved during next software release). Current limited capability on the 'Invoke' button of the BCP The call tree cascades show the message coming from a UK mobile when sending outside of the UK, this means there is a potential for people to see it as 'spam' and not read the message (this is being extremely picky) None of the above are major issues and would not stop me from recommending the software

Vendor Response

Hi Paul, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us, and we rely on client feedback in order to continuously make improvements. We are really pleased to hear that you have found the software easy to use, found the inbuilt support helpful and have made good use of the reporting and governance alignment capabilities. With regard to the challenges you have outlined ¿ we can confirm that we are working on the updating feature for release in the immediate future, and we certainly take the additional comments on board with regard to the Invoke button and call tree ¿ this is something we will discuss internally to improve. From an overall sense we are delighted to have you on board and that your experience with the software is a positive one! Thanks again, Aimee Business Risk and Resilience Analyst

Replied February 2019

Derek M.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Benefits of a C2 BCMS

With multiple (50+) plans across the business, the management, review and updates have always been problematic with business areas wanting to put there own emphasis on specific elements. Having a fixed format recording method across the organisation has forced the standardisation and enabled the assessment of criticality of functions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Solution is very good at capturing all the business requirements and impacts then pulling them through to both the individual business area and location BCP's. Ability to tailor the BIA/BCP template requirements to meet the business needs. Having introduced the BCMS to the business functions, they embraced the solution after the initial concerns around navigation.

Cons:

The annual reviews whilst automatically generated to the plan authors/owners need to be independently tracked and managed by the System Admin from an overview standpoint. The email review notifications are pretty simple and we have struggled to get company branding added, this has resulted in mails being deleted as the plain text looks like spam.

Vendor Response

Hi Derek, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are glad to hear that your organisation has benefited from the features of the software, such as the fixed format recording method. In terms of the issues you have highlighted on the annual reviews and the email notifications, this is something we will look into internally with a view to making improvements going forward. Many thanks, Callum Technical Analyst

Replied April 2019

Tim W.

Verified reviewer

Banking

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

C2 Application for Business Continuity Management

C2 is an application designed to manage a business continuity management system from a to z. We have been using C2 since November 2017, using it to implement an ISO 22301 compliant BCMS within 12 months. Customer and technical support are excellent, reacting very fast and effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Plan management is greatly simplified, with data entry only necessary at BIA level. Accessibility via internet and mobile app. Dash board showing status of BCMS at a glance.

Cons:

Report module could be improved, especially the filters. Process or activity (inter-)dependencies are not linked (no process/activity landscape).

Vendor Response

Hi Tim, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We were so excited to be able to take you through to ISO 22301 compliance, particularly as you are the first private customer bank/second bank in Germany to have achieved this accreditation. We are thankful for your constructive criticism around the reporting modules. This is something we have taken on board and are actively working on to implement improvements. Kind regards, Aimee Business Risk and Resilience Analyst

Replied December 2018

Steven W.

Logistics and Supply Chain

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Business Continuity Management software

The software has proved invaluable in supporting the rollout of our business continuity management programme. The structured way in which the BIA is presented to the end user from understanding the business activity to identifying its resource requirements and then to considering the recovery strategy makes it easy for non-BC personnel to understand. Being able to take that data and present it back in the BCP through the dynamic template is most cost and time efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The structured way in which BCP's are created; taking the data captured through the BIA's and presenting it into the BC plans via the dynamic template eliminating the need for copy and paste. Once you get your dynamic template formatted as you like it can be used for the basis of all your plans giving a common look and feel.

Cons:

The organisational structure offers some challenges to a large scale implementation and causes some difficulties in representing changes to the organisational structure of the company itself. The dynamic templates can take some getting right with the formatting, but once in place they do the job.

Vendor Response

Hi Steven, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are always happy to receive customer feedback or requests for improvement, so we will take your comment regarding organisational structure on board with a view to improving our customer experience. Kind regards, Callum Technical Analyst

Replied December 2018

Sarim K.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

C2 BCM Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great technical support

Cons:

-User friendliness could be improved -Text formatting could be made easier, currently consumes more time than it should

Vendor Response

Hi Sarim, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. It is great to hear that you have had a good experience with our fantastic support team. While the dynamic template functionality offers big wins for users e.g. automatically pulling BIA data in to plans in line with the organisation's requirements, we realise that there are limitations in respect of the template editor's usability (sometimes requiring a level of familiarity on the users part). We are actively working on enhancing this aspect of our BCMS2 software to improve the user experience. Please note that the C2 Service Desk are always available to help with any issues. Many thanks Chas Risk & Resilience Manager

Replied December 2018

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Does what it says on the tin !

Challenging due to the continuous development of the tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Covers everything required to have a BCMS that is compliant to ISO22301.

Cons:

The amount of time it takes to configure to be in a ready for use state

Vendor Response

Hi there, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements We are glad that our software has supported you in aligning your BCMS to the ISO 22301 standard for Business Continuity. We are also thankful for your comment on the time taken to configure the tool - this is down to our detailed efforts in making sure that our software closely aligns with your internal systems, plus ensuring that your teams are fully equipped with detailed training in advance of commencing in utilising the system. Our continual development of the tool is based around customer feedback, which we use to ensure that we can provide both new and existing clients with an optimised experience when utilising our software. Many thanks Charles Farrell Risk & Resilience Manager

Replied December 2018

Verified

Reviewer

Banking

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2018

A great BCMS tool!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is simple enough to start with and can develop to complex analysis, incident management along with BC risks monitoring to drive the overall BC approach of the organisation to the next level.

Cons:

Threat analysis is missing but the tool is capable of keep a track of BC risks, monitoring them and further doument mitigation actions. C2 is working on this enhancement in the near future, as we were informed.

Vendor Response

Hi there, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are pleased that you find our tool simple to use and that you can utilise the system to drive your BCMS to the next level. We also appreciate your patience with regard to the new functionality and we will continue to communicate directly with you on the progress with this. Many thanks Susan Commercial Team

Replied December 2018

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