ProSolutions Software 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

ProSolutions Software

4.4

(105)

Pricing

Starting at $69.00 per month

About ProSolutions Software

Paired Plus is the premier all-in-one software solution for spas and salons, meticulously designed to revolutionize your business operations and propel growth. Whether you’re a solo stylist or managing a bustling 300-employee spa, Paired Plus delivers a comprehensive suite of tools without any additional fees, ensuring your business can scale effortlessly. From streamlined scheduling to in-depth analytics, Paired Plus is the ultimate partner you’ll never outgrow, empowering you to focus on delivering exceptional client experiences.
The core of Paired Plus lies in its intuitive, powerful features tailored to the unique demands of the spa and salon industry. The appointment scheduler is flexible and user-friendly, effortlessly handling bookings, walk-ins, and staff coordination. Client profiles capture detailed histories, preferences, and purchase records, enabling personalized service that builds lasting loyalty. The point-of-sale (POS) system is secure and efficient, supporting diverse payment methods for seamless transactions. Inventory management keeps stock levels optimized with automated alerts for low supplies, ensuring you’re always prepared. With over 300 customizable report...

s, exportable to Excel or delivered via email, Paired Plus provides actionable insights into every aspect of your business, from revenue trends to staff performance. What sets Paired Plus apart is its array of premium features designed to elevate your operations. Our exclusive 2-in-1 mobile app connects your team and clients seamlessly, offering on-the-go access to scheduling, client management, and communication tools. This ensures your staff stays productive and your clients remain engaged, whether booking appointments or receiving tailored promotions. DARCI, our cutting-edge AI-powered assistant, takes automation to the next level by handling routine tasks with precision. From sending appointment reminders and follow-up surveys to managing e-forms and crafting personalized birthday or holiday messages, DARCI enhances client relationships, driving retention and repeat visits effortlessly. The Fortune Teller feature is a standout tool for strategic decision-making, leveraging predictive analytics to forecast outcomes based on minor adjustments to key performance indicators, such as frequency of client visits. By analyzing metrics like booking patterns and service trends, Fortune Teller provides clear, data-driven recommendations to optimize revenue. It’s particularly valuable when planning promotions to boost client engagement or evaluating raises to reward top-performing staff, ensuring decisions are grounded in measurable impact. This powerful tool empowers you to fine-tune operations and stay ahead in a competitive market. Paired Plus also prioritizes client engagement and security. Our unlimited email marketing platform allows you to create professional, targeted campaigns to keep clients informed and excited, from appointment confirmations to seasonal offers. The built-in theft prevention system monitors transactions and activities, instantly notifying owners of suspicious behavior, such as unauthorized discounts or inventory discrepancies, giving you peace of mind to focus on growth. For spas and salons within hotels, resorts, or multi-service properties, Paired Plus offers seamless integrations with leading property management systems, including IQWare, Opera, RDP, and Maestro. These integrations synchronize bookings, client data, and billing, ensuring smooth operations across complex environments. Whether you’re a standalone business or part of a larger hospitality network, Paired Plus adapts to your operational needs with precision and reliability. Transitioning to new software can be challenging, but Paired Plus makes it seamless with unlimited training and 24/7 support at no extra cost. Our dedicated team, based in California and Oregon, is available via phone, email, or live chat to provide personalized assistance, from initial setup to

ProSolutions Software Screenshots

ProSolutions Software Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Booth Renter

$69.00

flat rate, per month

Plan includes:

Appointment Management
Client Management
Client Profiles
Inventory Management
Loyalty Program
Recurring Appointments
Commissions
App
Point of Sale

2 Employees

$99.00

flat rate, per month

Plan includes:

Appointment Management
Client Management
Client Profiles
Inventory Management
Loyalty Program
Recurring Appointments
Commissions
App
Point of Sale

3-7 Employees

$149.00

flat rate, per month

Plan includes:

Appointment Management
Client Management
Client Profiles
Inventory Management
Loyalty Program
Recurring Appointments
App
Commissions
Point of Sale

8-15 Employees

Pricing available upon request

Plan includes:

Appointment Management
Client Management
Client Profiles
Inventory Management
Loyalty Program
Recurring Appointments
App
Commissions
Point of Sale

Unlimited Employees

$399.00

flat rate, per month

Plan includes:

Appointment Management
Recurring Appointments
Commissions
Loyalty Program
Property Mangement System Integration
Client Management
Inventory Management
Purchase Orders
Point of Sale

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ProSolutions Software Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of ProSolutions Software
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Barcode/Ticket Scanning
Booth Rental Management
Calendar Sync
Client Management
Client Portal
Commission Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Forms
Email Reminders
For Salons and Spas
Gift Card Management
Loyalty Program
Marketing Management
Online Store
Payroll & Commissions
Payroll Management
Performance Metrics
Promotions Management
Real-Time Reporting
Reporting & Statistics
SMS Marketing
Third-Party Integrations
Transaction History
Waitlist Status Tracking
Website Integration

ProSolutions Software Integrations

Maestro

roommaster

Abacus

IQware

Opera

RDPWin

See all 7 integrations

ProSolutions Software User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

37%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.7

Functionality

4.2

Gillian C.

Verified reviewer

Consumer Services

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed February 2019

Review from Duncan Edward Salon

Very good

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

Love having our software in the cloud, love the online confirmation, love being able to blast emails out to our clients when we have cancellations or the odd slow day. POS.I have been using Prosolutions over 25 years and it just keeps getting better. And love the online chat too.

Cons:

I wish when a new feature is added they let me know. Email templates and campaigns are old fashioned design. App design could be better And no Mac version

Carli W.

Verified reviewer

Child Day Care Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Great program!

Overall, we were impressed with the ease in operating the program. As someone who employs many older people who are not fluent in advanced technology, ProSolutions remained easy to use independently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ProSolutions offered an easy way for my employees and I to take trainings on an easy to use, all in one platform. It kept record of our certificates for us to reference, as needed.

Cons:

I did not experience any con's while using ProSolutions.

Carla D.

Cosmetics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Great Software

Previously 4

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Previously 4

Pros:

100% I appreciate how quickly and clearly customer service answers questions and works with me to solve problems.

Cons:

Inventory organization. It would be tremendously efficient if the inventory "worksheets" printed in numerical order instead of alphabetical.

CSP B.

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Software We've Used for Over 10 Years

I've been with this company for over 12 years of business and I haven't moved away for 3 reasons. The first is that the software can do so much that I don't even use everything it can do. The second is the support is really good. Like any software, it has problems but they have 99.9% of the time been there for me when I needed help and they even have Sat hours which is a plus. And the .1 where I didn't like what happened, they made changes to address this so kudos to them. The third reason is that I have looked at their competitors and as of yet haven't found any that could do what they do for us. So long as they keep this up, I figure we'll stay with their product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the ability to handle multiple types of spa scenarios from membership and loyalty programs to packages, standing appointments. One of the best features it has is the ability to preprocess a client prior to and put the transaction on hold. We like the reporting and the confirmation functionality.

Cons:

Online gift certificates could be smoother and the set number of users per subscription requires that I delete an old employee prior to being able to add a new one.

Vendor Response

Thanks for the review, CSP! We're working on a redesigned online store that will be out very soon. We think you'll love it!

Replied August 2018

Daniel B.

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Honest feedback

We have been with Pro Solutions from 2003 and it has been a rocky road at times. There have been years of good support and bad support. The company has transitioned from a full purchased license to a small fee based support to an expensive based package. It now is based on number of operators and as our industry changes its difficult to constantly change within the operator parameters.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Access to the program from my PC at home allows looking at the schedule for the day, comforting to me that I know what my day’s activity is going to be. Also like that I don’t worry about the software being corrupted by being on my office pc

Cons:

Not easy to learn features by a click of a button. Don’t know how to fix missed information from previous days. What to have a help answer by typing in the issue/problems in a question box at any time.

Vendor Response

Thanks for the great review, Daniel! We're happy you love the cloud as much as we do. We have tons of support help through our live chat feature, blog posts, how-to instructions, training videos, and live training classes to help with any questions you may have. Check out the Education tab of our website to learn more!

Replied February 2019

Ellie T.

Used daily for more than 2 years

Review source

Reviewed January 2018

I just want to personally thank all of the live chat agents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The live chat agents are ALWAYS quick to respond with detailed answers so I can complete the tasks at hand at our company. It is such an incredible part of this software and has made the process of learning the software much easier. Whenever I am unsure how to complete a task or want to double check if I'm doing something correct, I can just ask and get a response within minutes. The best part is that they are fantastic and personal human beings that respond, not some pre-programmed robot responses. It is always personal and appreciated.

Cons:

I think there is a lot of clicking that needs to be done when completing tasks. I think there could be easier ways to get things into the system without having to double check repeatedly if everything is clicked.

Vendor Response

Thanks for your review, Ellie! We agree that fluidity and simplicity are essential, while still offering the most features in the industry. Our next update will focus on user experience and efficiency!

Replied August 2018

Meriem B.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Review

Customer service is superb! They always our calls efficiently and resolve our issues without any problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and very efficient. I like that it offers Darci and other tools and strategies for marketing purposes.

Cons:

The mobile app, it is always crashing and it is intended for our staff to be able to access their books easier, however it never seems to work the way it is intended, so our staff is not comfortable using it to book as they think it is not reliable.

Vendor Response

Thanks for the great review, Meriem! We're glad ProSolutions is easy for you to use and provides the marketing you need. If you are experiencing any issues with your mobile apps, feel free to chat with our support team or sign up for one of our free mobile app classes under the Education tab of our website!

Replied February 2019

Karlabeth B.

Cosmetics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Prosalon vet efficient

Everything works pretty well. There's only a few things I would like to change, one is if you put a popp up note, I'd like it to show up, cuz if you put a note on the apt. It disappears after the apt. Is rung up! The pop up note would remain, but you have to click on the pop up to see it it would be nice if it would show up as you scan over the apt.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All the places to put the information about theclient and services

Cons:

Sometimes in the morning you go to ring someone up and it says you have to close the drawer and I closed the night before and I know I close and accepted properly! Under what kind of business, they do not offer,( beauty salon, spa, salon, cosmetology!) what's up with that!!!!

Vendor Response

Hi Karlabeth, thanks so much for the great review! I'm going to have a representative reach out to you to see if we can determine just exactly what is going on with your specific situation and make sure you get any training you may need. - Prosolutions

Replied February 2017

Lisa B.

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Excellent Software

It’s been great, I’ve been using this software for over 20 years with two different businesses. It has allowed me the flexibility & freedom to manage the numbers the way I see fit. I’ve had several other software companies try to woo me away but can’t see how A newly minted compant could so completely understand our business model.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease-of-use, all the functions and data mining that I’m able to do. I’m constantly looking for ways to better the business , being able to take a look at numbers and stats really helps that goal

Cons:

There really aren’t any cons, the only thing I would like to suggest is a live person to chat with about technical support. I use on-line support often and sometimes it’s difficult to try to type my questions.

Vendor Response

Thanks for your review, Lisa! We do provide unlimited, free telephone support during business hours. Call us at 800-710-3879 and press 2 for support!

Replied August 2018

Cathy B.

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Review from Beals office

For the most part, the software is really good. The continuing problem that we keep having is when I go to print the closing report, occasionally it will print the day before, and then when I print it by going to "prior closings," it will show a negative over/under amount on the day's report. I have talked to ProSalon people numerous times, and they insist it is something that we are doing on our end. I can tell you it just sometimes does this. I have really watched it. So every time this happens, I have to call them and have them go in and change it. Other than that, everything is good. Thank you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of it. I like that when I do have the problem previously stated, I have a quick response from the software people, and they fix it very quickly.

Cons:

I already stated that: that it occasionally shows a negative over/under amount, even when we do the exact same thing when closing.

Showing 1 - 10 of 105 Reviews

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