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Chariot

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Chariot 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Chariot
Chariot
5.0
(59)

Pricing

Pricing available upon request

About Chariot

Chariot is a modern CRM and operations software tailor-made to help moving companies to manage their entire business more efficiently. How is Chariot different? (1) it's easy-to-use and works on-the-go, (2) our features can adapt to your unique processes, (3) our NYC-based engineers relentlessly improve the product every day, and (4) we go above and beyond for every customer. Schedule a demo with us to see the difference.

Chariot Screenshots

0
0

Chariot Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Chariot Features

    • Popular features found in Sales Tracking
      Activity Dashboard
      Appointment Scheduling
      Interaction Tracking
      Task Management
    • More features of Chariot
      Access Controls/Permissions
      Accounting Integration
      Activity Tracking
      Alerts/Notifications
      API
      Assignment Management
      Billing & Invoicing
      Calendar Management
      Claims Management
      Commenting/Notes
      Commercial Moves
      Communication Management
      Customer Database
      Customizable Branding
      Customizable Reports
      Data Import/Export
      Digital Signature
      Dispatch Management
      Document Management
      Electronic Payments
      Electronic Signature
      Email Management
      Email Templates
      Employee Management
      Estimating
      Event Triggered Actions
      Fleet Management
      For Moving Companies
      Inventory Management
      Inventory Tracking
      Invoice Management
      Job Costing
      Job Management
      Job Scheduling
      Job Tracking
      Kanban Board
      Lead Management
      Lead Scoring
      Live Chat
      Local Moves
      Mobile Access
      Mobile Alerts
      Mobile App
      Multi-Location
      Process/Workflow Automation
      QuickBooks Integration
      Quotes/Estimates
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Reporting/Analytics
      Reporting & Statistics
      Sales Pipeline Management
      Search/Filter
      Self Service Portal
      Status Tracking
      Storage Management
      Third-Party Integrations
      Workflow Management
      Work Order Management

    Chariot User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    97%

    4

    3%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.8

    Ezekiel's profile

    Ezekiel W.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed November 2022

    So far so good

    5

    Chariot really listened to movers. Most mover software is written based on what the developers THINK a moving company needs, not what a moving company thinks it needs. Chariot listens and that's a hard thing to find.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Speed, it's very streamlined and really reduces the workload. This is especially useful given how hard it is to find office staff of value where we are, reducing the workload on myself and the staff we do have really makes a difference.
    Cons:
    It's new so there are some features they've yet to implement, but they're moving quickly so it's likely by the time you read this they'll have a lot of what I'd like done (quickbooks integration for example)

    Reasons for choosing Chariot

    I looked at the others and continued with our home-made system of text files and google calendar. Then Chariot popped up and their system looked useful. I'd say the rest looked like an expensive hinderence.

    Vendor Response

    Thank you very much for the review! It's been a pleasure to work with your team and we're excited to keep working together on many future software upgrades with your help / input.

    Replied November 2022

    Read More

    RF

    Russell F.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2024

    Best Moving Software!

    5

    I've worked in the moving and storage industry for a decade and have used several other types of moving software, and Chariot is hands down the best from a functionality standpoint, customer service, and scalability.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We love how well the software works within the constraints of what we need it to do plus the willingness of the team at Chariot to accommodate new requests. Their team is always so nice and ready to jump in to listen and help where they can. They always provide honest feedback and follow through on all conversations.
    Cons:
    I hate writing this about something that I "don't like" because I know it is in the roadmap for future development. However, it would be nice to be able to more fully utilize the software for our payroll purposes.

    Reasons for switching to Chariot

    We needed a more robust solution that provided a true paperless experience in the office and field.

    Vendor Response

    Thank you so much for the review! Looking forward to addressing your payroll needs in the coming weeks :)

    Replied November 2024

    Read More

    js

    justin s.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2023

    Chariot

    5

    It is really pretty great, they are constantly trying to make it better.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Helps me communicate all customers from one central location.
    Cons:
    texting of customers on day of move to alert we are near

    Vendor Response

    Thanks for the review! We feel very lucky to work with you and are glad we've helped centralize some of your communications. Those texts notifications for day-of-move situations will be available shortly!

    Replied November 2023

    Read More

    KK

    Kayo K.

    Verified reviewer

    Logistics and Supply Chain

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed October 2024

    Top Notch CRM for Moving Company Owners

    5

    Overall experience has been great. [sensitive content hidden] and his team have been a pleasure to work with and I appreciate everthing they have done to help me transition from my last CRM.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    What I like most is the customer service. Never have I dealt with a company that responds so promptly and willing to help with any issue that comes up. Also they are always making changes to improve the software.
    Cons:
    I feel like there are a lot of button to click to get to specific information. As I become ore familiar with the interface the less of an issue this is.

    Reasons for choosing Chariot

    They were the first to reach out and followup with me after oncues closure and I remeber them being the best demo that I experienced.

    Reasons for switching to Chariot

    The company that we were previousley stopped their operations.

    Vendor Response

    Thank you very much for the review! It's been a pleasure to work with you so far.

    Replied November 2024

    Read More

    KM

    Karen M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2024

    Happy customer

    5

    The software is easy to use and provides me with a lot of important data quickly. The development team is excellent to work with and responds quickly to questions, issues, etc.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The development teams professionalism and responsiveness to updates/enhancements to the software.
    Cons:
    Nothing, any small issues that arise are resolved very quickly.

    Reasons for switching to Chariot

    With Movegisitics it was lack of support and not enough features. With Move HQ it was cost

    Vendor Response

    Thank you so much for the kind words! We love being your moving company's software partner!

    Replied November 2024

    Read More

    JJ

    Jason J.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2025

    Chariot was the Best Choice!!!

    5

    After being in the moving industry and owner of a small moving company here in Texas for over 15 years I finally came to the conclusion that I needed to up my game in order to stay relevant as well as help me get completely organized with my contracts and quotes since I was still using old fashioned techniques like google calendar and hand written quotes(embarrassing lol)! So I decided in 2024 that would be my year to really excel and take my company to the next level since I was growing quickly and really had no real set organization as far as providing quotes for my clients or keeping track of my crews productivity through out each month other than handwritten docs and quote templates that I created my self to provide to customers! After a ton of research and phone calls with different software companies I was still really uneasy about the process of switching over to a software that I knew would be beneficial for my every day task with the company. Until I came across Chariot Moving Software and decided I would give it one last shot and submitted my info for a phone call! To my surprise I was quickly contacted by [sensitive content hidden] who basically gave me a game plan on their product and the value of joining Chariot! After speaking with [sensitive content hidden] he referred me over to [sensitive content hidden] who also wanted to meet with me and give me a welcome and recap of anything I may have had questions or concerns about! That was huge to me!! Immediately I knew this was the company for me as they tailored their product and service around my everyday operations which streamlined my process and took a load off my plate to be able to focus on my core business and clientele. Fast forward to a year later (2025) and I can’t say enough GREAT things about these guys and their software! The communication is there anytime I need it so I’m not left in the dark wondering how to maneuver through the software or communicate with my customers in the most effective ways possible! This has helped me grow my business tremendously over 1 year of use and I will definitely continue my business relationship with them and could not imagine using anyone but Chariot! If you are looking for a great software company to amp your moving business up and reach that next level without a doubt give them a shout!!!! Thanks [sensitive content hidden] I really do appreciate you guys and you were right this was the BEST thing for our company!!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Their quick communication and lay out of their software!
    Cons:
    I can’t really think of anything I disliked

    Vendor Response

    Your review made our day -- thank you so much for posting it! We'll keep striving to make your Chariot experience the best one possible!!!

    Replied January 2025

    Read More

    MY

    Matt Y.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2025

    Chariot 5 Stars

    5

    Overall very satisfied with Chariot. The chariot team is easy to work with and very reliable when it comes to answering questions. Easily the best CRM system I've ever used.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use and support staff very friendly and helpful. Many new features being added consistently to continue to elevate their software.
    Cons:
    As with any software it takes some time to learn it but once you learn the software it's well worth it.

    Reasons for switching to Chariot

    Went out of business, had to make a switch

    Read More

    RB

    Robin B.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2025

    Chariot was a great choice!

    5

    My interactions with the owner and staff have always been very positive and productive. They encourage feedback and ideas to make the software better, and actually implement many of these ideas. They always respond quickly to our inquiries, which means a lot. I couldn’t be happier with this company!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The staff’s positive attitude, responsiveness, and enthusiasm to make Chariot the best it can be, day after day.
    Cons:
    No cons for me. No software is perfect for every person. Anything that we might like done a little differently is suggested to the Chariot team, which is always met with enthusiasm and open mindedness.

    Reasons for switching to Chariot

    OnCue went out of business.

    Read More

    TS

    Torrence S.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed April 2025

    Great CRM for Moving!

    5

    These guys are amazing. They listen to us and help us troubleshoot issue right away. They allow for constant feedback and they deliver or tell me where it is on the timeline.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy of use and how it helps us manage our business and crews. The reporting helps me with payroll and they have new features coming all the time.
    Cons:
    No mobile app make things a little harder for admins on mobile devices. They are improving the UI for mobile for admins, but it has a bit to go.

    Read More

    MC

    Manuel C.

    Verified reviewer

    Package/ Freight Delivery

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2025

    Best software tailored to this industry!

    5

    10/10. Simply ergonomic. It’s self explanatory and very chronological in use.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Chariot saves time, money, and increases confidence in what we do.
    Cons:
    There’s not an app, and the mobile view is a bit challenging.

    Reasons for switching to Chariot

    It’s not made for moving like chariot is

    Read More

    Showing 1 - 10 of 59 Reviews

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