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Chariot

Chariot 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Chariot
Chariot
5.0
(59)

Pricing

Pricing available upon request

About Chariot

Chariot is a modern CRM and operations software tailor-made to help moving companies to manage their entire business more efficiently. How is Chariot different? (1) it's easy-to-use and works on-the-go, (2) our features can adapt to your unique processes, (3) our NYC-based engineers relentlessly improve the product every day, and (4) we go above and beyond for every customer. Schedule a demo with us to see the difference.

Chariot Screenshots

0
0

Chariot Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Chariot Features

    • Popular features found in Sales Tracking
      Activity Dashboard
      Appointment Scheduling
      Interaction Tracking
      Task Management
    • More features of Chariot
      Access Controls/Permissions
      Accounting Integration
      Activity Tracking
      Alerts/Notifications
      API
      Assignment Management
      Billing & Invoicing
      Calendar Management
      Claims Management
      Commenting/Notes
      Commercial Moves
      Communication Management
      Customer Database
      Customizable Branding
      Customizable Reports
      Data Import/Export
      Digital Signature
      Dispatch Management
      Document Management
      Electronic Payments
      Electronic Signature
      Email Management
      Email Templates
      Employee Management
      Estimating
      Event Triggered Actions
      Fleet Management
      For Moving Companies
      Inventory Management
      Inventory Tracking
      Invoice Management
      Job Costing
      Job Management
      Job Scheduling
      Job Tracking
      Kanban Board
      Lead Management
      Lead Scoring
      Live Chat
      Local Moves
      Mobile Access
      Mobile Alerts
      Mobile App
      Multi-Location
      Process/Workflow Automation
      QuickBooks Integration
      Quotes/Estimates
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Reporting/Analytics
      Reporting & Statistics
      Sales Pipeline Management
      Search/Filter
      Self Service Portal
      Status Tracking
      Storage Management
      Third-Party Integrations
      Workflow Management
      Work Order Management

    Chariot User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    97%

    4

    3%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.8

    Chris's profile

    Chris H.

    Verified reviewer

    Consumer Services

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed January 2026

    Maybe the best CRM I've used

    5

    Excellent, one of the best CRMs I've worked with. I've used quite a few throughout my career and this one has to be the best.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Robust, easy to use, and most importantly for me the support and customization is incredible. Any time I need something specifically for how our business uses Chariot, their team is quick and responsive. Pretty much tailored it to how we are most comfortable using it. I'm immensely impressed.
    Cons:
    Nothing to note here. I don't really see any cons. It does what I want it to do and more. If there's something I need Chariot to do, [sensitive content hidden] and his team are able to help me do it and set it up for me.

    Vendor Response

    Thanks so much Chris, this review means everything! We're so glad to support you and your moving company and continue to bring new tools that help your company grow!

    Replied January 2026

    Read More

    AL

    Andre L.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed July 2025

    Great Software, Great People, Great Company!

    5

    Overall, my experience with Chariot has been exceptional. A company's success is often closely tied to its software, and Chariot has proven that their software is top-tier. In addition to the quality of their software, their commitment to working closely with customers, listening to their needs, and implementing positive changes that enhance the user experience is remarkable. This has been a significant improvement for my business, and it has been a pleasure collaborating with the Chariot team.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I greatly appreciate the functionality, design, and customer service provided by Chariot Moving Software. It has significantly enhanced our company's professional image, and the software has helped us become far more organized behind the scenes.
    Cons:
    As someone who prefers a do-it-yourself approach, my feedback may be biased and is not intended to reflect negatively on the service. Ideally, having the ability to edit the estimate page independently, without needing to go through someone, would streamline the process and benefit everyone involved.

    Reasons for choosing Chariot

    I chose Chariot over the other company's I was looking at because of their interface, layout, and customer service.

    Reasons for switching to Chariot

    Go High Level was great with customization ability, but I ultimately made the switch because it isn't personal to moving company's.

    Vendor Response

    Thank you so much for the review, we love working with you!

    Replied December 2025

    Read More

    SH

    Stephanie H.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2023

    Chariot Review by Action Moving

    4

    Great people to work with! Very friendly and accommodating.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The Chariot team is are more than willing to customize the software to your needs. They will work hard to understand your needs and get you what you want in your software.
    Cons:
    Too many clicks to get around to book and print out paperwork.

    Reasons for choosing Chariot

    I liked the product lay out more. It seemed easier to navigate. I liked that they would listen to our needs and make it happen.

    Reasons for switching to Chariot

    No longer an agent for Atlas

    Vendor Response

    Thanks so much for your review! It's been a pleasure to support you and your team. Let's see what we can do to address your concerns around clicking -- making every action in Chariot fast and simple is always a priority!

    Replied November 2023

    Read More

    SZ

    Sandra Z.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2025

    Great team and software system

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    That the system is user friendly, it is continously improving, customer service is good pretty efficient.
    Cons:
    Every now and then there are some small system errors but they always fix them or figured them out quick enough.

    Vendor Response

    Thank you so much for the comments! We definitely work hard to support every customer big and small as best we can and to improve the platform every day. Excited to support your company for a long time to come!

    Replied January 2026

    Read More

    NK

    Nick K.

    Verified reviewer

    Translation and Localization

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2025

    Next Gen Moving Company Review

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The system is very user friendly. We have been using Chariot for our moving company for over a year and have had no issues. Team is easy to work with and provides us great customer service.
    Cons:
    We have not had any issues with Chariot up to this point. [sensitive content hidden] and the whole team are great to work with.

    Reasons for choosing Chariot

    The interactions that we had with Chariot when looking for a new product were a main reason, along with cost and the product itself.

    Reasons for switching to Chariot

    The old system that we used went out of business.

    Read More

    GP

    Greg P.

    Verified reviewer

    Package/ Freight Delivery

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2025

    Excellent Moving Software

    5

    Overall we have been very happy with Chariot, we are excited to continue using them and see what they will roll out next to improve daily operations.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    After using other moving software, Chariot is a cut above as far as ease and efficiency. The best part about Chariot is their team is very responsive to inquiries and requests and actually implements changes that improve performance, rather than waiting endlessly for upgrades and fixes to be voted on by users to be addressed. You can see the product evolving on a week to week basis.
    Cons:
    The only issue so far is some scheduling organization and layout of the calendar, but a customization issue, rather than functionality.

    Reasons for switching to Chariot

    Issues with job bookings, especially multi day moves

    Read More

    ST

    Sebastian T.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2024

    Exceptional Service

    5

    Our overall experience with Chariot has been excellent. The process is smooth, the team is responsive, and the features are user friendly. It’s been a game changer for us!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The communication between [sensitive content hidden] and the rest of the team has been outstanding, with incredibly quick responses to our questions. The software is user friendly and has streamlined our entire process. What truly convinced us to switch was how easy it is to manage deposits between us and our customers, as well as the convenience of the digital bill of lading. The on boarding experience with [sensitive content hidden] was excellent.
    Cons:
    Payment terms. Monthly payments are preferred, especially if purchasing a Chariot during the winter season. Aside from that, everything else is perfect.

    Reasons for choosing Chariot

    The deposit integration, digital BoL, and the demo with Bradley sealed the deal for us.

    Reasons for switching to Chariot

    Movegistics 5.0 was not user friendly, lacked deposit integration within the software, and it was difficult to reach the support team.

    Vendor Response

    The review means so much to us! Thank you!

    Replied December 2024

    Read More

    NG

    Nicholas G.

    Verified reviewer

    Logistics and Supply Chain

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2025

    BEST SOFTWARE AND SUPPORT TEAM IN THE MOVING INDUSTRY!!!

    5

    Overall, we are beyond satisfied with chariot. After researching for far too long and trying out competitors who promised more than they provided, we can easily say it’s been the best decision for our internal functionality.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    1) ease of use 2) unparalleled customer support 3) value
    Cons:
    Mobile use is slightly clunky, but this is just if I had to choose something

    Reasons for switching to Chariot

    Lack of comprehensive functionality and ease of use

    Vendor Response

    Thank you so much for the review! We actually just made some mobile improvements that we announced tonight :)

    Replied February 2025

    Read More

    MJ

    Micah J.

    Verified reviewer

    Logistics and Supply Chain

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2026

    West Kentucky Moving Company

    5

    It's been a pleasure to work with Chariot for our office, movers and business. Anytime we have a question they respond very quickly with answers.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Chariot, and their team members are top notch! They are very responsive and helpful in operating our moving business!
    Cons:
    I can't find many issues wrong with Chariot. Some of the options need to be customized for each company. The main contact needs to have an option for spouses to be added together on the leads.

    Vendor Response

    Micah -- really appreciate you sharing your feedback on Chariot! We're grateful for the opportunity to help your moving company grow more profitably and with less stress for the team!

    Replied January 2026

    Read More

    MM

    Marcus M.

    Verified reviewer

    Furniture

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2026

    Saved Time, Increased Revenue, More Professional.

    5

    Chariot has been a complete game changer for my moving business. It’s helped me save time, increase revenue, and present a much more professional image to my customers. The platform is extremely easy to use, and the customer support is outstanding. The team truly supports you every step of the way. Chariot has exceeded my expectations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of Use, time saving, lead management, customer service, sales management, Learning Curve. Value for Money
    Cons:
    There isn't anything noteworthy to add. I have enjoyed every aspect of Chariot. I've reached out to the team with small suggestions.

    Vendor Response

    We're grateful to work with you and support your growing moving company! Thank you so much for the kind words!

    Replied January 2026

    Read More

    Showing 1 - 10 of 59 Reviews

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