Qualifacts Insync 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Qualifacts Insync

4.5

(390)

Pricing

Starting at $75.00 per month

About Qualifacts Insync

Qualifacts InSync streamlines essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more.

Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing.

InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates.

Qualifacts Insync Screenshots

Qualifacts Insync Pricing and Plans

Starting price: $75.00 per month

Free Trial

Free Version

Core EHR Pricing

$75.00

per user, per month

No plan information available

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Qualifacts Insync Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Qualifacts Insync
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Annotations
Appointment Management
Appointment Scheduling
Assessment Management
Audit Trail
Automated Scheduling
Automatic Transcription
Bed Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Cancellation Tracking
Care Plan Management
Case Notes
Charting
Chat/Messaging
Claims Scrubbing
Client Database
Client Portal
Code & Charge Entry
Coding Assistance
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Customizable Tests
Data Import/Export
Data Security
Diagnostic Reports
Digital Signature
Discharge Management
Documentation Management
Document Management
Document Storage
Document Templates
Drag & Drop
Drug Reference Database
Dunning Management
EDI
Electronic Payments
Electronic Prior Authorization
Electronic Signature
Email Marketing
Email Reminders
Employee Management
EMR/EHR
EPCS Compliant
Exercise Library
Faculty/Staff Management
Family History Tracking
File Sharing
Financial Management
For Family Medicine
For Group Therapy
For Medical Purposes
For Mental/Behavioral Health
Forms Management
Formulary Management
For Physical Therapy
For Primary Care
For Psychiatrists
For Substance Abuse Therapy
Growth Charts
Healthcare Compliance
HIPAA Compliant
Historical Reporting
Imaging and X-rays
Immunization & Allergy Tracking
Income/Expense Tracking
Initial Assessments
In-Patient Management
Insurance Eligibility Verification
Insurance Management
Intake Management
Inventory Management
Invoice History
Invoice Management
Lab Order Management
Meaningful Use Certified
Medication Alerts/Warnings
Medication History
Medication Management
Messaging
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
Notes Management
On Call Scheduling
ONC-ATCB Certified
One-to-One Messaging
Online Booking
Online Forms
Online Intake Forms
Online Refills
Onsite Registration
Outcome Assessment Tools
Patient Communications
Patient Database
Patient Engagement
Patient Flow Management
Patient Intake
Patient Monitoring
Patient Records Management
Payment Collection
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Predictive Analytics
Prescription Cancellation
Prescription Management
Prescription Renewal
Pricing Data
Progress Notes
Progress Tracking
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Recurring Appointments
Referral Management
Referral Tracking
Registration Management
Reminders
Remittance Advice
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Self Check-In/Check-Out
Self Service Portal
Session Notes
SMS Messaging
SMS Reminders
SOAP notes
Staff Management
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Template Management
Therapy Notes
Third-Party Integration
Third-Party Integrations
To-Do List
Treatment Planning
Video Conferencing
Virtual Waiting Room
Vitals Tracking
Voice Recognition
Workflow Management

Qualifacts Insync Integrations

Zoom Workplace

Integration rated 4.7 from 10 reviews

Qualifacts Insync User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

27%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.6

Functionality

4.4

Muhammad R.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for free trial

Review source

Reviewed April 2024

Happy customer

Ratings Breakdown

Ease of use

Functionality

Pros:

Great look, easy to use and wide range of customisation options.

Cons:

Unable to download patients entire chart at once and also lack of bulk action when performing tasks.

Hayleigh A.

Verified reviewer

Alternative Medicine

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

It Grows On You

Overall, the system works well for me a clinician seeing pediatric psychiatry patients with various prescriptions, labs, and parent messages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Insync grew on me overtime. I appreciated the patient refill reminders and the messaging system. We had a coordinator working with us who was thorough and listened to our concerns about the system and sent plenty of S & Ps for us. The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.

Cons:

The system was very slow for the first 3-4 months to the point where I just had to use AI to chart as I couldn't click around the EHR during visits and chart at the same time. There are a lot of ways to do one thing which requires a huge learning curve, think about the first time you started EPIC - similar feeling.

Reasons for switching to Qualifacts Insync

Integrating all providers at our clinic onto one system and having labs/erx integration.

Tonya M.

Mental Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2017

InSync is awesome!

Previously 5

Try InSync out. You won't regret it. It will make your practice run smoothly and their customer support team is always available to help with any questions or needs that you might have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. I am able to do everything I need to do to run my office efficiently all in one easy to use program. They are always looking for ways to make improvements to make my job better!

Cons:

I would like an easier way to find patient balances and co pays and balances when I am scheduling their appointments (less steps) but it isn't really a con. Honestly couldn't come up with one other than that

Jessy W.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

With Insync, our practice can continue to grow at an exponential rate with the confidence of knowing our EHR will continue to grow with us!

We are happy with this EHR platform so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is such a robust system! The support team is fast to respond and resolve any issues or provide assistance with configurations when needed. I love that we are finally using an EHR that requires little to no workarounds to get the job done!

Cons:

I would love to see the University separate Administrative, Configurations, and user workflows to allow for more efficient training of new users who have no need to know certain aspects of the EHR. I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..

Reasons for switching to Qualifacts Insync

the notorious "circle of death" and ridiculous amounts of workarounds in place to use that system were out of this world!

Josh H.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Best EHR for Behavioral Health

We have LOVE using Qualifacts InSync. The meet all the marks from clinical, administrative, RCM, and integrations. They are continuing to add new features and tools every quarter. I have previously used TheraNest, Valant, TherapyNotes, and Lauris.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, widely customizable, extensive features and tools.

Cons:

Some parts are super technical which require more research and support from their tech team.

Reasons for choosing Qualifacts Insync

Pricing and ease of use for the providers, admin, and clients.

Reasons for switching to Qualifacts Insync

More robust features, configuration, and patient resources.

Michael F.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

some good some bad

9 months of a steep learning curve - and it is getting better but we have a long way to go

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it has amazing capabilities and it does help us deal with some big issues

Cons:

the interface is clunky and slow and not intuitive - it does not integrate well with other software

Reasons for choosing Qualifacts Insync

Better billing system and by a recommendation from a colleague

Reasons for switching to Qualifacts Insync

had more employees and thought this would be better and easier to use

David A.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Clinic Director and FNP-C

Overall we have been very pleased with InSync.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to learn the system and navigate.

Cons:

Our billers have had some hiccups learning the system.

Reasons for choosing Qualifacts Insync

Price and product functionality in the mental health realm.

Reasons for switching to Qualifacts Insync

Raintree was stopping support for the product we were using and it was not working well for us in the first place.

Samantha D.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Executive Assistant of Clinical Operations

Overall it's a good product. They are constantly doing updates and coming out with enhancements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are a long of great features and enhancements.

Cons:

Sometimes the features are not quite there. Technical issues are common and it can take a long time for them to be fixed. Some associates are not good about responding to emails.

Reasons for switching to Qualifacts Insync

Valant had limitations and it didn't suite our office needs.

Darla L.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Billing Coordination

it has been good. Support tickets sometimes get lost in the process on both sides

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Its basically a self serve type of system. this is good and bad. Sometimes additional help with linking information from Insync to the EDI system is needed

Cons:

being able to create our own reports would be helpful

Reasons for switching to Qualifacts Insync

they went to mostly working with optical, and we needed Mental Health

Crystal H.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Insync Review 2024

It is an EMR that also accomplishes full billing. There are many products that can be integrated and customized to the needs of the agency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Most reports export to excel making it easier to get the reporting that is being asked for

Cons:

There are too many ways to get to the same spot in the system or accomplish the same this. I recognize that this is also a pro, but it makes training difficult.

Reasons for switching to Qualifacts Insync

It was the agency's decision to switch to a different software.

Showing 1 - 10 of 390 Reviews

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