1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Call Recording Software

/

Fathom

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Fathom 2026: Benefits, Features & Pricing

Wondering if Fathom is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Fathom
Fathom
5.0
(807)

Pricing

Starting at $15.00 per month

About Fathom

Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking.

Fathom Screenshots

0
0
1

Fathom Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Free

$0.00

per user, per month

No plan information available

    Premium

    $16.00

    per user, per month

    Plan includes:

    • Playlists of Clips
    • Global Search
    • Custom Branding

    Team

    $15.00

    per user, per month

    Plan includes:

    • Team Recordings View
    • Comments & Mentions
    • Keyword Alerts

    Business

    $20.00

    per user, per month

    Plan includes:

    • Single Sign-on Integration
    • Custom Data Retention Policies
    • Advanced Security Controls
    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Fathom Features

    • Popular features found in Call Recording
      Activity Dashboard
      Automatic Call Distribution
      Call Center Management
      Call Monitoring
      Call Tagging
      Call Transcription
      Computer Telephony Integration
      Event Triggered Actions
      File Transfer
      Interaction Tracking
      IVR
      Recording
    • More features of Fathom
      Access Controls/Permissions
      Action Item Tracking
      AI/Machine Learning
      Alerts/Escalation
      Alerts/Notifications
      Annotations
      API
      Automatic Transcription
      Call Management
      Call Recording
      Call Tracking
      Chatbot
      Chat Transcript
      Code-free Development
      Collaboration Tools
      Conferencing
      Configurable Workflow
      Conversation Intelligence
      CRM
      Customizable Branding
      Data Entry
      File Sharing
      For Sales Teams/Organizations
      Live Chat
      Meeting Management
      Meeting Notes
      Multi-Language
      Natural Language Processing
      Notes Management
      Playback Controls
      Predictive Analytics
      Real-Time Analytics
      Real-Time Data
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Search/Filter
      Sentiment Analysis
      Single Sign On
      Speech Recognition
      Speech-to-Text Analysis
      Task Management
      Templates
      Third-Party Integrations
      Timecoding
      User Management
      Video Conferencing

    Fathom Integrations

    Zoom Workplace
    Zoom Workplace
    Integration rated 4.9 from 157 reviews
    Google Meet
    Google Meet
    Integration rated 4.9 from 54 reviews
    Microsoft Teams
    Microsoft Teams
    Integration rated 4.9 from 49 reviews
    HubSpot CRM
    HubSpot CRM
    Integration rated 4.7 from 40 reviews
    Zapier
    Zapier
    Integration rated 4.7 from 21 reviews
    Slack
    Slack
    Integration rated 4.7 from 14 reviews

    See all 9 integrations

    Fathom User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    97%

    4

    3%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    4.9

    Customer support

    5.0

    Functionality

    4.9

    Buddy's profile

    Buddy R.

    Verified reviewer

    Marketing and Advertising

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2025

    Fathom is next level!

    5

    It's been wonderful. Everyone on my team is now using it as well as a number of other people that I have recommended it to.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I love the great notes it creates at the end I was using a different note taking app but Fathom is so much better. I love the real time monologue and percentage of talk time that pops up while you are in the meeting.
    Cons:
    So far it's really been great. I wanted to actually record an in person meeting the other day and couldn't figure out how to do it so I opened zoom so I could have the notes afterwards. You might be able to open it for in person meetings but I haven't figure out how yet. (I only took about 20 seconds to try so I'll check more in depth and see if I am able)

    Reasons for switching to Fathom

    Fathom is far superior to Otter.ai and the real time feedback really differentiates it.

    Read More

    KM

    Kelly M.

    Verified reviewer

    E-Learning

    Self-Employed

    Used weekly for less than 6 months

    Review source

    Reviewed April 2025

    The AI Assistant Every Busy Professional Needs

    5

    It captures key moments, auto-generates notes with shocking accuracy, and organizes everything so I can stay present in the conversation without worrying about missing a detail. The fact that it’s intuitive, seamless, and integrates so well into my daily work has made it a 10/10 experience. From client calls to investor meetings, Fathom helps me stay focused, move faster, and make smarter decisions. I’ve already recommended it to colleagues, and I’ll continue to do so. This tool is a game-changer.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Fathom is hands-down one of the smartest tools I’ve added to my workflow. As a founder managing multiple priorities, I’m constantly on Zoom calls — and Fathom feels like the team member I didn’t know I needed.
    Cons:
    There’s honestly very little to critique — the product delivers on its promise. If I had to mention something, it would be the occasional delay in syncing or organizing call summaries when internet connection is spotty. It’s a minor issue, but in fast-paced workflows, real-time reliability is key. That said, the Fathom team seems responsive and constantly improving, which gives me confidence in its evolution.

    Reasons for switching to Fathom

    I switched from Otter.ai to Fathom because I needed a more seamless and integrated experience specifically designed for live calls, not just passive transcription. Fathom feels purpose-built for action: it highlights key moments in real time, automatically organizes notes by topic, and integrates effortlessly with Zoom without needing extra setup. Compared to Otter.ai, Fathom feels faster, more intuitive, and better aligned with the pace and demands of a modern, multitasking workday. It’s not just capturing conversations — it’s actively enhancing them.

    Read More

    MM

    Matthew M.

    Verified reviewer

    Financial Services

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed October 2024

    I couldn’t fathom not using it

    5

    This is the second time I’ve used fathom, having previously used it at another employer. It is very, very effective for taking notes and allowing me to stay present in meetings where I need to build rapport with clients.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use, fast installation, summary of meetings as well as overall transcription.
    Cons:
    It would be great for it to sit in the background more on Teams calls and not appear as another person.

    Reasons for switching to Fathom

    Because fathom was easier to use ,faster to install and just overall was a more streamlined experience.

    Read More

    VR

    Verified
    Reviewer

    Marketing and Advertising

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed October 2025

    A Game-Changer for Meetings

    5

    Fathom has become one of my favorite productivity tools. It’s reliable, accurate, and takes a lot of pressure off during client and team meetings. I no longer worry about missing details — everything is neatly transcribed and summarized. It’s a must-have for anyone who manages multiple projects or meetings in a day.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Fathom makes meetings so much easier to manage. I love how accurately it captures conversations, even when people speak fast or have different accents. The summaries are spot-on and save me a lot of time in writing notes. The interface feels clean and intuitive, and it’s simple enough that everyone on the team can use it without much learning curve.
    Cons:
    Occasionally, there’s a slight delay in syncing the recordings, especially right after a long meeting. Also, I wish there were more options to customize the summary format or highlight key takeaways automatically. But these are minor things compared to how well the core features wor

    Read More

    sj

    shubham j.

    Verified reviewer

    Computer Software

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed May 2025

    the best notetaker in town

    5

    Overall it has been great. I have solely started to rely on Fathom for most of my meetings as the notetaker

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The quick action items that are emailed to every member after the call and that you can ask questions and it answers from the meeting summary
    Cons:
    I need to think about it seriously. There aren't any downsides or improvements that I can think of

    Reasons for switching to Fathom

    it was not as competent as Fathom. Erros in taking meeting notes and no post action items email

    Read More

    TH

    Tony H.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2025

    Fathom Is Like My Own Virtual Assistant

    5

    I love the tool so far. It has saved me countless hours. I recieve an overview of the meetings and key takeaways and action items.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of use and it has saved me countless hours in piecing together meeting notes.
    Cons:
    Clients are sometimes skeptical about AI note takers but that is not a product issue.

    Reasons for switching to Fathom

    Enterprise decision that was made when evaluating our various tools.

    Read More

    BO

    Brittney O.

    Verified reviewer

    Information Technology and Services

    201-500 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2025

    Fathom Feedback

    5

    My overall experience is great. I have tried several AI notetakers and Fathom is the most accurate in terms of note taking and creating AI next action tasks.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like most about Fathom is the accuracy of notes it provides along with timestamps for each notation.
    Cons:
    I dislike the placement of the summaries at the bottom of the screen. It is hard to view/read so I extract it to another applicaiton.

    Reasons for switching to Fathom

    Otter was not as user friendly to extract notes to share with my team.

    Read More

    KK

    Kevin K.

    Verified reviewer

    Non-Profit Organization Management

    11-50 employees

    Used daily for free trial

    Review source

    Reviewed May 2025

    Premium is an A+ Platform

    5

    Very intuitive platform with great customers support and engagement. I found it very easy to implement into my day to day work.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The AI meeting note taker has a superior method of collecting the information and a variety of pre-set options for sorting that are much more useful than competitors.
    Cons:
    No cons at the moment other than needing budget to maintain the premium option which has the superior AI note taking capacity.

    Reasons for switching to Fathom

    Testing different products. Fathom's analysis of minutes in a digestible format was much more useful.

    Read More

    CG

    Chris G.

    Verified reviewer

    E-Learning

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed May 2025

    Fathom - I highly recommend!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Fathom is super easy to use and outperforms other similar apps I’ve tried. The customer support is responsive and helpful. I highly recommend!
    Cons:
    I’ve had a really smooth experience with Fathom so far, no issues at all. Everything works the way it’s supposed to, which makes it easy to rely on for my day-to-day needs.

    Reasons for choosing Fathom

    Fathom is just a better experience vs. Fireflies.

    Reasons for switching to Fathom

    Fathom is just a better experience vs. Fireflies.

    Read More

    RF

    Raquel F.

    Verified reviewer

    Education Management

    Self-Employed

    Used daily for less than 6 months

    Review source

    Reviewed April 2025

    Best AI notetaking app

    5

    It's been super helpful for incredible accurate summary of my meetings. Also super easy to find a specific piece of information in a meeting I conducted. I have also tested other AI note taking apps but Fathom gives me (by far) the most accurate and organized summaries for my meetings.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The summaries are very accurate and well organized
    Cons:
    nothing, I'm really enjoying using the product

    Reasons for switching to Fathom

    accuracy and organization are lacking in otter. And otter has a limit of minutes in the meeting it records

    Read More

    Showing 1 - 10 of 807 Reviews

    Other Top Recommended Call Recording Software

    Zendesk Suite
    Zendesk Suite

    4.4 (4066)

    Recently recommended 5 times

    Amazon Connect
    Amazon Connect

    4.5 (90)

    Recently recommended 5 times

    Five9
    Five9

    4.2 (481)

    Recently recommended 3 times

    Dialpad
    Dialpad

    4.2 (562)

    Recently recommended 2 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Fathom with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice