AudienceView 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AudienceView

4.5

(44)

Pricing

Pricing available upon request

About AudienceView

AudienceView is a cloud-based ticketing solution that enables nonprofits, art centers, museums, events and theaters to sell tickets and raise funds. The solution allows users to manage ticket prices by individual seats or sections and offer free as well as discounted tickets to patrons. It also allows businesses to create ticket layouts with their brand logo and colors.

AudienceView enables users to track attendance, donor history, member list, demographic data and subscriber information. The solution’s analytics feature enables event managers to create membership campaigns and segmented lists. They can also identify one-time donors and specifically target them for continuous donations. AudienceView helps users to track conversations and measure the ROI for each advertising campaign. They can also analyse which communication channel is generating the most responses. Services are offered on a subscription basis and online support is available during business hours.

AudienceView Screenshots

AudienceView Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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AudienceView Features

Popular features found in Museum
Contact Management
Digital Asset Management
Event Management
Fundraising Management
Gift Shop POS
Inventory Management
Membership Management
Product Catalog
Ticketing
More features of AudienceView
Access Control
Activity Dashboard
API
Attendance Management
Attendee Management
Attendee Segmentation
Audience Engagement
Badge Printing
Barcode/Ticket Scanning
Calendar Management
Conferences/Conventions
Confirmations/Reminders
Credit Card Processing
CRM
Customer Data Management
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dynamic Pricing
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Event Calendar
Event Scheduling
Event Ticketing
Event Tracking
Exhibit/Vendor Management
For Film Festivals
For Music Festivals
Guest List Management
Guest List Search
Lead Capture
Marketing Automation
Mobile Access
Mobile Ticketing
Multi-Event
Online Payments
Online Registration
Online Ticketing
Onsite Ticketing
Order Processing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real-Time Analytics
Real-Time Data
Receipt Management
Registration Management
Reporting/Analytics
Reporting & Statistics
Reserved Seating
Sales Reports
Season Tickets
Seating Map
Social Media Integration
Social Promotion
Surveys & Feedback
Third-Party Integrations
Ticket Brokering
Ticket Reservations
Venue Management
Visitor Registration
Volunteer Management
Wait List Management
Website Management

AudienceView Integrations

Constant Contact

Mailchimp

authorize.net

Google Analytics 360

Cybba

CardConnect

See all 8 integrations

AudienceView User Reviews

Overall Rating

4.5

Ratings Breakdown

73%

18%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.7

Functionality

4.4

Hillary C.

Verified reviewer

Performing Arts

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

an excellent box office with expanding development tools

Everyone has been very open to feedback and notify users right away when new features roll out. For example, I was thrilled when Development Notes were added to report output.

Ratings Breakdown

Ease of use

Functionality

Pros:

I appreciate how easy it is to set up, manage, and follow up on our events throughout the season. It is especially powerful to be able to track an audience member's 360* participation from first RSVP, to package buyer, to donor.

Cons:

The "Communications" functions, which essentially track appeals sent, are not as searchable and report-friendly as I would like.

Reasons for choosing AudienceView

We wanted something "industry standard" that new job applicants might already know, and something that could grow with us.

Reasons for switching to AudienceView

We were establishing our first box office.

Vendor Response

Hi Hillary, Thank you so much for the review and for the feedback about the Communications Tool. That is definitely a feature that we are looking to improve so I will share your feedback with our product team. Thanks again!

Replied August 2019

Penn G.

Verified reviewer

Arts and Crafts

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Vineyard Theatre OvationTix review

The Vineyard uses OvationTix for both our ticketing functions as well as a fundraising and donor database platform. For an organization our size with a lot of users who need different things from the software, it's a very good system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is super easy to use and, for the most part, logically/intuitively organized.

Cons:

The reporting functions exist in two different locations, and it's not always obvious where I should start when looking for specific information.

Reasons for choosing AudienceView

Primarily cost and ease of use. DonorPerfect doesn't offer ticketing support.

Vendor Response

Hi Penn, thanks so much for your feedback about OvationTix. We are glad to hear that it's a good fit for The Vineyard! We are constantly striving to improve our functionality, and that includes reporting - so be on the lookout for updates there soon :)

Replied August 2019

Roxy M.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Budget Friendly but not User Friendly

AudienceView was a stop gap measure for our company. It served its purpose while we had it, but ultimately we found more powerful and user-friendly ticket management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AudienceView is certainly a budget-friendly option for organizations that need to sell tickets and manage events.

Cons:

I did not find the software to be intuitive, and pulling reports is burdensome. Accessing and analyzing historical ticket/attendance information is not simple.

Reasons for switching to AudienceView

We were looking for a more cost-effective solution for our small nonprofit.

Tamara G.

Verified reviewer

Architecture & Planning

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed November 2025

Effective and smooth

Smooth process with the tickets, very effective, very nice, simple and easy enough to use. Never had enough issues of authenticity at the venues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have received tickets through that platform, never had any problem, all tickets effective and a very smooth problem.

Cons:

Nothing to comment here, my use is limited to receiving tickets from other websites, specific venues websites that end up showing this brand. Work effectively on my end.

Mike M.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Audience View - a straightforward, simple, powerful ticketing program

Overall, it is a good service. I have seen the evolution of this product over the years from when it was a niche product, to where it is now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that this is a product that allows us to centralize our ticketing system for our Campus, allowing any department or group that wants to sell tickets to be able to do so easily and quickly. The reporting allows us to transfer funds quickly with it's tracking.

Cons:

The UI can be improved a little bit, some reports are a little difficult to run.

Yewande O.

Verified reviewer

Banking

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed December 2025

AdienceVeiw

Great for event ticketing and even management as well as inventory management, helps process flow alot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great value for money and helps alot with collection management, very easy to use, I will definitely recommend

Cons:

Although great customer service, but sometimes had to access, the look and feel can be better as that's the mail tool interface

Barry I.

Verified reviewer

Performing Arts

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Good, can't wait for it to be better

We used to have ticketing and donations in two separate software which was a nightmare. Having everything in one system is very beneficial.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Do not get me wrong, this product is good. It has a variety of options but sometimes has weird dead-ends on the back end or functions in odd ways. It is definitely a better option than what we had. I enjoy it and will keep using it, would love to see some new features.

Cons:

As I mentioned above, sometimes you run into dead-ends. I wish there was a bi-annual check-in where I could talk to someone about features and what we would love to see. Directly integrated marketing, not using Mial Chimp or another software, truly an AVP marketing feature would be ideal.

Reasons for switching to AudienceView

Our contract was ending in Vendini and we were swayed into moving into this product.

Amber P.

Verified reviewer

Used other for less than 2 years

Review source

Reviewed October 2017

Great For Smaller PAC/Theatres

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to teach/train staff, positive feedback from online users using the software. building and backend features were simplistic, but easy to understand and to use.

Cons:

We used this software when I worked at a small sports complex, and I don't think it was a good fit for our type of sports venue. It is definitely a great software for smaller performing arts centers or theatres

Vendor Response

Thank you for your review. It sounds like you have used OvationTix at a past job but aren't currently using it at the theater you are at. OvationTix has evolved quite a bit in the last few years with more robust features and functionality and streamline design and serve both small and large performing arts venues. If you are interested in checking out what's new and signing up for a demo you can do so here: https://www.ovationtix.com/schedule-demo

Replied December 2017

Aquirra RoEve L.

Verified reviewer

Entertainment

201-500 employees

Used other for less than 2 years

Review source

Reviewed March 2019

A Standing Ovation for OvationTix

Ratings Breakdown

Ease of use

Functionality

Pros:

OvationTix is a good platform/website to purchase or sell tickets on for events. It is also great for advertising and marketing your own events. They take you step by step through the ticket purchasing process, and it takes no time to complete transactions.

Cons:

I wish they had a demo on their website, rather than you having to request a demo. It may bring in more revenue and publicity if they had it located on the website.

Vendor Response

Hi Aquirra, Thank you so much for your review. We are so happy to hear the platform is working well for you. And thank you for the suggestion about having a demo on our website. I will definitely share that with our team. Thanks again!

Replied August 2019

Verified

Reviewer

Performing Arts

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed November 2019

Does the job, but lacks ease

Works for ticketing for shows, but not much beyond that

Ratings Breakdown

Ease of use

Functionality

Pros:

It's a reliable way for us to sell tickets and get donations along with tickets to our shows, and the customer service is good

Cons:

Does not integrate well with our other databases, and can't really be used as an effective donor tracking system, although it claims it can be used that way

Showing 1 - 10 of 44 Reviews

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