Manager SE 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Manager SE

4.1

(76)

Pricing

Pricing available upon request

About Manager SE

Manager SE is a web-based shop management solution designed for auto shop owners that helps streamline workflows and provides visibility of all shop activities. It provides access to a selection of digital parts catalogs, handling the parts ordering process.

Manager SE generates reports and offers insights into revenue, sales and customer history, allowing data-driven decision making. It also facilitates contactless customer experience; with features such as text-to-pay and estimate approvals via text message.

The platform includes productivity tracking tools that automatically monitor technician hours and performance. It enables staff to conduct digital vehicle inspections and identify customer cars using plate-to-VIN decoding on their mobile devices.

Manager SE Screenshots

Manager SE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Manager SE Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of Manager SE
Accounting
Appointment Scheduling
CRM
Customer History
Customizable Reports
Inventory Management
Job Tracking
Maintenance Scheduling
Point of Sale (POS)
Progress Tracking
Purchase Order Management
QuickBooks Integration
Repair Tracking
Reporting & Statistics
Scheduling
Service History
VIN Lookup
Workflow Management
Work Order Management

Manager SE User Reviews

Overall Rating

4.1

Ratings Breakdown

45%

32%

16%

Secondary Ratings

Ease of Use

4.0

Value for money

3.6

Customer support

3.8

Functionality

3.9

Christopher P.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Best system for the price.

It’s easy to install and get running within and hour which was awesome. The rep shows up in person and if I need to call I can even after hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the best value for the money I’ve spent. There isn’t anything out there at beats the price. A management system, digital inspection, texting, repair information and a customer retention management tool for less than $500 per month I just can’t beat it and neither can anyone else. Super easy to navigate. It’s secure, I use the dvi feature for mobile access and it works.

Cons:

It’s kind of stuck on my computer. I use mobile manager to write new ROs in the parking lot but there are times I wish I could just pop open my phone and use it online and not be tied to a computer.

Reasons for choosing Manager SE

Repair information was included with the purchase and my techs needed it.

Reasons for switching to Manager SE

Customer history and easier for my accountant to get all reports she needed because I linked my QuickBooks to it.

Jameson C.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Manager SE Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The standout features of Mitchell 1’s Manager SE shop management software include its ease of use and comprehensive functionality for auto repair shops. I found it secure and easy to access the information and repair status I needed in a timely manner. I never had any bugs or issues while using the system and found the customization additions came in handy. My shop found value for the money as it was more cost effective than other solutions. A mobile access app would be a nice addition.

Cons:

Limited mobile access features. An app would make the system more versatile for technicians and shop owners to be able to access info on the phone vs lugging a laptop around.

Reasons for switching to Manager SE

I changed dealerships to a location who had just implemented Mitchell 1.

Josiah M.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Solid Product

Mitchell is a well rounded program that is efficient to use after you learn some of its intricacies. It was a decent product that served us well. While it does not offer the features that many of the most up to date shops need, it does well for many.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very capable shop management software that includes many amenities.

Cons:

Software is dated and does not offer many of the latest options that make customer communication and presentation in the current century. Many of the settings need to accessed through different menus. It can be complicated to understand how to change some of the settings.

Justin J.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Great starter sfotware

Great for getting my repair shop started. Calander and scheduler where not very useful so I had other things set up for that. Updates really didn't have much in them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is very reasonable for what you get. Very popular software and has everything you need to get started

Cons:

Server based prevents shop owners from using off site. I own a small repair shop and have customers call me on my personal cell. I need to be able to use my software when I am out of the shop.

Reasons for choosing Manager SE

Price was better for me just starting my repair shop.

Camila R.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

M1 added value and efficiency to my shop

Amazing experience so far, just recently switched so there is still plenty of features I am getting used to but I have my rep if I have any difficulties!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mitchell1 has been a great addition to my shop. Switching to this system saved me money and it has so many amazing features. Your rep comes to you to teach you everything you need to know, you can keep an eye on all your repairs at the shop, you can use their ProDemand on the phone! It has improved our team efficiency at the shop

Cons:

There isn't much to criticize here about M1. Maybe if I had to say something, I wish the design on the software itself was a bit better.

Reasons for switching to Manager SE

Saving me $$, certain features were lacking, customer service was slow

Andrew P.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Need to adapt to change more.

Not bad. It did its job. Customer service always ready to help. However. Failure to change with the times has timeslotted it for the older gen. No mobile access, very excel spreadsheet layout and no plans to change. I switched to auto leap just so i could remotely work and observe from home and be able to order parts and fix issues any time. No complaint really as Mitchell did fit a need for me but using 3rd party fill ins to do inspections, capture Vins. Was laborious.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When i started out 10 years ago it was fine. Very few changes

Cons:

It never changed. Outside of ancillary things. But overall never a mobile platform

Reasons for switching to Manager SE

Time and money and benefit T the time. Years ago Mitchell was on point.

Arvind P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Reliable Shop Management, Just Needs a Modern Touch

Overall, my experience with Manager SE has been solid. It helps keep repair orders, customer info, and inventory organized in one place. While the interface could use some updates, it gets the job done and makes daily shop tasks much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part about Manager SE is how easy it is to manage repair orders and customer history—everything’s organized, quick to access, and helps the shop run more smoothly

Cons:

What I liked least about Manager SE is that the interface feels a bit outdated, and it can lag at times, especially with larger databases. Some features also take a while to learn

Nick E.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Amazing diagnostic reference

Overall we highly recommend Mitchell for their catalog of repair procedures and user interface. Searching by VIN is very useful when you’re in the middle of a job and need a key piece of information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our shop uses both the light and heavy duty applications daily. They’re fantastic resources for repair breakdowns and schematics. Easy to follow directions ensure that even younger techs can perform complicated repairs.

Cons:

The only issues we have faced are the lack of support for some less than familiar truck makes and models, and not every brand lists standard repair times for accurate repair quoting.