Manager SE 2026: Benefits, Features & Pricing

Wondering if Manager SE is right for your organization?

Our Auto Body Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Manager SE

4.1

(77)

Pricing

Pricing available upon request

About Manager SE

Manager SE is a web-based shop management solution designed for auto shop owners that helps streamline workflows and provides visibility of all shop activities. It provides access to a selection of digital parts catalogs, handling the parts ordering process.

Manager SE generates reports and offers insights into revenue, sales and customer history, allowing data-driven decision making. It also facilitates contactless customer experience; with features such as text-to-pay and estimate approvals via text message.

The platform includes productivity tracking tools that automatically monitor technician hours and performance. It enables staff to conduct digital vehicle inspections and identify customer cars using plate-to-VIN decoding on their mobile devices.

Manager SE Screenshots

Manager SE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Manager SE Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of Manager SE
Accounting
Appointment Scheduling
CRM
Customer History
Customizable Reports
Inventory Management
Job Tracking
Maintenance Scheduling
Point of Sale (POS)
Progress Tracking
Purchase Order Management
QuickBooks Integration
Repair Tracking
Reporting & Statistics
Scheduling
Service History
VIN Lookup
Workflow Management
Work Order Management

Manager SE User Reviews

Overall Rating

4.1

Ratings Breakdown

45%

31%

16%

Secondary Ratings

Ease of Use

4.0

Value for money

3.6

Customer support

3.8

Functionality

4.0

Kevin M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed January 2018

EXCELLENT PRODUCT, GREAT CUSTOMER SERVICE

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'VE BEEN USING THIS SOFTWARE FOR 17 YEARS AND WOULD NOT USE ANOTHER PROGRAM TO MANAGE MY AUTO REPAIR BUSINESS. THE CUSTOMER SERVICE IS GREAT, I'VE NEVER HAD AN ISSUE THAT 1 PHONE CALL DID NOT RESOLVE. YOU WILL NOT BE DISAPPOINTED.

Cons:

SOME OF THE REPAIR PROCEDURES ARE A LITTLE VAGUE, BUT A GOOD TECHNICIAN CAN ALWAYS FILL IN THE GAPS ON THE REPAIR.

Jeff E.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Easy to use and efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to write repair estimates, look up labor times and parts costs all from one program

Cons:

Nothing really, it’s a really complete program

Reasons for switching to Manager SE

Ownership made the decision to switch softwares

richard r.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

snap on partner

3.75 out of 5. could be a 5 if there were more older car model information

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

uses up to date information on modern day cars

Cons:

somewhat limited info on older cars circa 1960

Jason A.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

mitchelle manager the best choice for the middle ground

postive. its vendor integration makes parts sourcing and ordering effortless

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

fairly easy to use and navigate, diagnostics is pretty good. middle ground between alldata and identifix

Cons:

when compared to its main competetors it is a middle ground solution the best of both worlds i guess.

Reasons for switching to Manager SE

company i worked for provided the big 3 but the managment software was all mitchelle

Vendor Response

Thank you for sharing your feedback and experience with Mitchell 1's ManagerSE shop management system. We appreciate your positive comments about its ease of use and navigation, as well as the effectiveness of its diagnostics. It's great to hear that you find it to be the perfect middle ground your shop needs! Many others also find our vendor integration for parts sourcing and ordering to be a favorite feature, making the process effortless for you. Thank you for choosing ManagerSE and for providing insights into why you switched from other management software. If there's anything else we can assist you with, please let us know. - Mitchell 1 Team In your shop, at your side

Replied June 2024

Matthew D.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

Mitchell Manager SE

We've tried other automotive shop software companies and always come back to Mitchell. Been using them since 2013 because it works well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. There's a place for almost any kind of customer or vehicle information. Easy to customize WIP screen by user. Lots of useful reports for reporting metrics to outside CRM companies or in house marketing. EXCELLENT CUSTOMER SUPPORT! Full of features for tracking every imaginable metric. The software platform is always evolving and updating with new features. Best feature of all: Integration with the digital inspection platform Bolt On Technology.

Cons:

The layout of parts and labor in "estimate" or "invoice" is very poor. For some reason, it puts parts on one side of the sheet and labor on the other instead of just presenting each job as an item. This format is confusing and hard to read. The font for the final dollar amount is so small it seems slightly deceptive. I've begged Mitchell to get with the program and offer another format. The good news is that if you have Bolt On it can generate a sensible and good looking invoice.

Reasons for switching to Manager SE

The other software couldn't do what we needed it to.

Travis B.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Travis review

Not the best they lock you down to having only one computer then have to pay to have on more it’s an outdated system and they are not with the times as far as some competitors I’m paying yearly what I payed in 3 months now and getting twice as much

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Some stuff was ok but it’s an outdated over priced system

Cons:

The outrageous cost compared to what we get now

Reasons for switching to Manager SE

They do have the best wiring diagrams as far as that goes

Andy H.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Amazing product for everyday job use

Over all experience of this product is very versatile and dependable. Amazing customer service and would recommend to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly easy to train new people on. If ever needed we can call support and they are on it and willing to remote in or walk us thru different obstacles if needed.

Cons:

The only thing i would like to see is the ability to link to a cash register to make accountability easier when handling cash or checks if more than one person is cashing out customer

Osama A.

Verified reviewer

Computer Hardware

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Excellent product for Most Customers

My experience was good, not bad. Things go well with no hardships and of-course the system could be enhanced a little, especially for accelerating orders completions. Learning curve is moderate since workshops need several days of training for using reports properly. Mobile Access is basic, which is satisfying on my side. Updates need to well-applied because some of them might cause regressions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Manager SE provides software-management system for automotive repair tasks. its organisation with the customers is fantastic and efficient. They provide good value for the money paid with security and better customisation of the services offered. Learning curve is moderate since workshops need several days of training for using reports properly. Mobile Access is

Cons:

Some of the repairing procedures aren't efficiently conveyed to the customers, so filling in these faults within the system by adding more client support on the system.

Tara H.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Great Software just a little pricey