Optix 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Optix

4.8

(58)

Pricing

Starting at $197.00 per month

About Optix

Optix is a software designed to help users automate and streamline the operations of coworking spaces. The software caters to a variety of flex space businesses, such as coworking spaces, co-warehousing facilities, and medical coworking centers.

The software offers automation capabilities, with multiple potential automations to enhance the member experience. Optix also provides white-labeled mobile apps that can be customized to match the branding of each coworking space. Additionally, the software offers multi-location management features, allowing operators to oversee multiple sites from a single platform.Optix includes resource booking features for desks, meeting rooms, and other shared amenities. It also provides comprehensive billing and payment processing functionalities to streamline the financial management of the business.

Optix Screenshots

Optix Pricing and Plans

Starting price: $197.00 per month

Free Trial

Free Version

Essentials

$197.00

per month

Plan includes:

50 active users
1 location
Unlimited leads and contacts
Analytics and reporting
All Optix apps and integrations
1:1 white-glove onboarding

Pro

$299.00

per month

Plan includes:

100 active users
1 location
All features included in the Essentials plan
White-labeled Mobile App
Multi-location management
Developer platform + APIs

Grow

$498.00

per month

No plan information available

Scale

Pricing available upon request

No plan information available

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Optix Features

Popular features found in Space Management
Floor Plans & Maps
Occupancy Management
Space Reservation
Usage Tracking/Analytics
More features of Optix
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Billing & Invoicing
Booking Management
Calendar Management
Commercial Properties
Communication Management
Customizable Branding
Customizable Reports
Data Import/Export
Desk Availability Schedule
Desk Reservation
Drag & Drop
Equipment Management
Facility Asset Management
Facility Scheduling
Fixed Asset Management
For Offices
Hot Desking
Incident Management
Inventory Management
Invoice Management
Meeting Room Booking
Mobile App
Multi-Location
Online Booking
Payment Processing
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Resource Allocation & Planning
Resource Management
Room Availability Schedule
Room Booking
Space Management
Status Tracking
Third-Party Integrations
User Management
Vendor Management
Visual Analytics

Optix Integrations

Stripe

Integration rated 4.9 from 10 reviews

authorize.net

Surveypal

airSlate SignNow

Zapier

Docusign

See all 16 integrations

Optix User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

14%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.9

Functionality

4.5

Michelle K.

Verified reviewer

Broadcast Media

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Unparalleled Customer Support

I've never been so impressed by a customer support team and we use *a lot* of SaaS products. By the time we reached out to Optix, we were so jaded and annoyed by SaaS product teams that we expected more of the same. We couldn't have been more shocked, pleased, and grateful to find something very different. The whole Optix team - from account managers to customer support to developers - has been a true dream to work with. So thankful we found them!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Optix development team cares deeply about not just the user functionality but also how it feels for admins (their customers) to use the backend. They've kept the interface clean and easy to navigate, while also thinking through intricacies of a space booking model that really help to set you up for success.

Cons:

Almost nothing - if anything, just small things that are specific to our needs like allowing for our own customer service tools (we use Crisp) instead of routing users to a general "Contact Admin" inbox that we too easily miss messages from. But what's great about Optix is that you can ask them for these features and they genuinely either consider adding them or help you find a way forward that works better for your needs.

Reasons for choosing Optix

The customer support and how they view customers as partners in success, hands down.

Reasons for switching to Optix

OfficeRnD is AWFUL. The software itself is horrible. The customer support is horrendous. I wouldn't wish OfficeRnD on anyone!

Vendor Response

Thank you, Michelle, for your kind review! We've so enjoyed working with you and your team and are excited to be your partner along this journey!

Replied November 2022

Robert M.

Verified reviewer

Commercial Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Optix, a company that actually listens

Overall, an overly positive experience. From the moment you onboard, to scaling your space and operating it, Optix is there every step of the way. With new features being added regularly, we're seeing external subscriptions being cut in favor of using Optix built in features, as they're delivering better alternatives than some of the industry standards. We only look forward to continuing with Optix in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use dashboard experience, with every mainstream integration that you'll ever need to operate any space. All aspects of the dashboard has as much depth that you'll need that any other CRM and management dashboard simply cannot compare when it comes to being in all-in-one solution, every point of operation is married perfectly. The team at Optix are also very open minded, taking every inquiry, every question with delivering an answer to the best of their abilities. My company in the past has gave a couple of suggestions, and we were proud and even surprised that a tech company in this day and age still listens to customers and adding features that we request to make everyone's lives easier in this industry.

Cons:

One of the very few things that can be said that isn't the best is the white label app's customization. Don't get me wrong, it is at the end of the day a very wonderful app that is intuitive and easy to use. We would like to see more customization so that we could make certain amenities or features of our space a little more focused, and when it comes to branding, certain colors unfortunately do not work. Also, as a lover and adamant user of dark mode on almost all apps/websites i regularly use, I'm sure some of our members would like to see something similar, but otherwise not much to dislike about!

Reasons for switching to Optix

Unified experience that we were seeking to stop wasting our time manually booking resources, managing customers, and using a plethora of tech stacks to make the customer experience better.

Vendor Response

Thank you so much for this review, Robert! We are so grateful to partner with you and your team, and for all the feedback you have shared over the years! We take all clients' feedback to heart, and we are so glad you have found improvements and new features in Optix that support your goals. We are also so excited to see your organization continue to grow, and to be supporting you on this journey! Thank you again, Robert for taking the time to share your thoughts and support here!

Replied July 2025

Jonathan M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Decent for what it's worth

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the multiple functions. Being able to keep track of plans, schedules, invoices and contact info. Decent for a start-up.

Cons:

It's terrible at displaying schedule information on a calendar. The calendar can function much better than how it is

Karen C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Optix Helps me Run My Coworking Business

Overall this software has been wonderful for both myself as the admin and my space members who use the app on a daily basis. Onboarding was fast and easy and overall the learning curve to setup and get started was pretty short. I find the support team to be really helpful both in the library of help, and direct feedback from the team. I find it's a software I can grow with both in scale for my business and with new functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value for the money, functionality to automate membership and invoicing for users. Ease of use for both admins and members/users. Great support and continued development keeping pace with my business.

Cons:

Wish there were more embedded in the web widget functionality and better free automation functionality.

Reasons for choosing Optix

better overall value than the competition

Reasons for switching to Optix

Optix offered more functionality for the same price with more features aligned to my needs.

Ryan T.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Optix was right for us!

Our overall experience with Optix has been incredibly positive. The effectiveness of platform and the customer experience working with the Optix team has been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were able to configure the platform to not only meed our needs, but also in a way that allowed for us to plan for the future. Our members have experienced very little user experience issues and the mix of tools to simplify and streamline our processes has been very helpful. The app and backend web portal combined have allowed for us to accomplish almost every single objective needed to serve our member/user base.

Cons:

Would love to be able to have invoices due and payable the date of the actual use of a resource as opposed to when the resource is booked. Would help cut down on refunds, etc., when a user is unable to come in and needs to cancel without a reschedule date readily available.

Reasons for choosing Optix

Had the most of the core essential features compared to others looked at

Lisa H.

Verified reviewer

Executive Office

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Optix for the WIN

Good so far. Looking forward to new features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly and great information shared on best practices, and how to set up different functions.

Cons:

Would love to be able to send email newsletters to members that contain active links, images, etc.

Reasons for switching to Optix

It was not my decision but the business owners.

Vendor Response

Thank you so much for taking the time to share your feedback here, Lisa! We're so glad you've been learning more best practices from our different resources and event, too. There's always so much to learn and lots of new features on the way! Thank you again for the feedback and for continued partnership. We're excited to see you continue growing with Optix!

Replied May 2025

Jesse S.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2025

OptixApp Week 1 Review

It has been great so far, between the first call to actually signing up the whole team has been super responsive and helpful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Depth and Responsiveness of team for any kind of questions/ support

Cons:

The price but thats also my least favorite part of everything haha

Reasons for choosing Optix

Alot of reasons, mainly knowledge of Rebecca on initial call compared to others

Reasons for switching to Optix

They Suck

Vendor Response

Thanks for your review, Jesse! It's been wonderful to work with you and we're happy to hear that you've been having a good experience so far.

Replied March 2025

Caleb V.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Game Changer

Transitioning from a member management software that was not specific to coworking to Optix has been amazing. It feels purpose-built and they take any feedback / suggestions and run with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their onboarding and support teams are top notch!

Cons:

Navigation to various settings are scattered and not super intuitive. Lack of printing integrations.

Reasons for choosing Optix

More features and local company. Support team.

Reasons for switching to Optix

Cost, Integration options, not a local company.

Vendor Response

Thank you so much for taking the time to share your feedback here, Caleb! Communities like yours are what keep us so focused on and committed to our mission. We're grateful to partner with you and excited to continue growing together.

Replied August 2024

Nicole H.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Top Notch!

Overall, we have been thrilled with Optix. From onboarding, to app set up, to day to day use, integrations and more. The team and software are top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding team and overall service team are amazing. Any time we had a question, they responded quickly and were beyond helpful. Optix is constantly building on their product and adding new features which are perfect for growing and scaling our business. The app was incredibly user friendly for our members and we had no complaints. I also love the office hours they host and informative blog posts they put out about the industry in general. I always learn so much from those!

Cons:

Mostly nothing - except for random things that pertained to our business specifically. On top of coworking, we also offer wellness services and bookings, so working through the logistics of managing both offerings in the same app had some roadblocks, but the team was amazing with helping us brainstorm and troubleshoot to get it to work as best as possible for our very specific needs.

Vendor Response

Hi Nicole, thank you so much for taking the time to share your feedback and experience here! It has been so great to see you develop your offering for your community over the last 2 years – it's a special business! Thank you for your partnership and this thoughtful review. 🙏

Replied June 2025

Christopher S.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Best Dev and Support Team in the Game, Even Better Platform

I have had an overwhelmingly positive experience with Optix. For a small team managing three locations with over 400 active members (and countless drop-in users), I truly don't know how we'd do it without such an impressive platform. If you are a coworking space operator, you know that our needs are varied, can change on a dime, and surprises can pop up 24/7. Having a platform that lets you scale your business and provide a seamless guest experience is invaluable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clarifying questions. You can tell they genuinely care about the quality of their product. -Great integration with external platforms (CRM, Google Workspace, Zapier, etc). -Ease of use on both the admin and client side. -Customizable user information panel. -Broad range of automation options. I'm still learning to maximize their utility and we've had over *4000* actions that would have been manual (sending invoice requests, follow-up messages, changing user types based on behaviour, sending tips and instructions for bookings). -Huge variety of options to fit your space's needs. We can sell products, drop-in services, monthly plans, host events, all through one platform that links easily with our website and external booking services. -It just WORKS. Often when I've wanted to do something and couldn't, asking support to help me out either revealed it was a skill/knowledge-issue on my part, or they worked to incorporate my feedback. -This platform is easy to use, and has been easy for new staff to understand. We use it every day for so many functions — booking, member relations, events, community posts, on-demand booking, even setting up a self-serve shop in our space for members to grab what they need and pay through the app. -I've been surprised by the ease of implementation for new ideas. Often, there is a feature I wasn't using just waiting in Optix.

Cons:

The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or on their side. However, the support staff is INCREDIBLY responsive, and will always suggest temporary fixes, collect feedback, and work with their dev team to iron out any bugs (or, in some cases, even change the functionality!).

Vendor Response

Hi Chris, thank you so much for sharing such detailed and thoughtful feedback here! We are so appreciative of you taking the time to share your experience using Optix and leveraging it to streamline and automate more of your work. It is so exciting for us to see you maximizing so much of the product for your operations and member experience. To hear that Automations is hard at work for your business, too, is incredible and very inspiring to us! Thank you for your continued partnership, your willingness to share feedback and ideas, and for helping to continue elevate the Optix platform, Chris.

Replied January 2025

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