Optix 2026: Benefits, Features & Pricing

Wondering if Optix is right for your organization?

Our Space Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Optix

4.8

(58)

Pricing

Starting at $197.00 per month

About Optix

Optix is a software designed to help users automate and streamline the operations of coworking spaces. The software caters to a variety of flex space businesses, such as coworking spaces, co-warehousing facilities, and medical coworking centers.

The software offers automation capabilities, with multiple potential automations to enhance the member experience. Optix also provides white-labeled mobile apps that can be customized to match the branding of each coworking space. Additionally, the software offers multi-location management features, allowing operators to oversee multiple sites from a single platform.Optix includes resource booking features for desks, meeting rooms, and other shared amenities. It also provides comprehensive billing and payment processing functionalities to streamline the financial management of the business.

Optix Screenshots

Optix Pricing and Plans

Starting price: $197.00 per month

Free Trial

Free Version

Essentials

$197.00

per month

Plan includes:

50 active users
1 location
Unlimited leads and contacts
Analytics and reporting
All Optix apps and integrations
1:1 white-glove onboarding

Pro

$299.00

per month

Plan includes:

100 active users
1 location
All features included in the Essentials plan
White-labeled Mobile App
Multi-location management
Developer platform + APIs

Grow

$498.00

per month

No plan information available

Scale

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Optix Features

Popular features found in Space Management
Floor Plans & Maps
Occupancy Management
Space Reservation
Usage Tracking/Analytics
More features of Optix
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Billing & Invoicing
Booking Management
Calendar Management
Commercial Properties
Communication Management
Customizable Branding
Customizable Reports
Data Import/Export
Desk Availability Schedule
Desk Reservation
Drag & Drop
Equipment Management
Facility Asset Management
Facility Scheduling
Fixed Asset Management
For Offices
Hot Desking
Incident Management
Inventory Management
Invoice Management
Meeting Room Booking
Mobile App
Multi-Location
Online Booking
Payment Processing
Real-Time Data
Reminders
Reporting/Analytics
Reporting & Statistics
Resource Allocation & Planning
Resource Management
Room Availability Schedule
Room Booking
Space Management
Status Tracking
Third-Party Integrations
User Management
Vendor Management
Visual Analytics

Optix Integrations

Stripe

Integration rated 4.9 from 10 reviews

authorize.net

Surveypal

airSlate SignNow

Zapier

Docusign

See all 16 integrations

Optix User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

14%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.9

Functionality

4.5

Anna Marie S.

Verified reviewer

Think Tanks

Used daily for less than 6 months

Review source

Reviewed June 2018

Optix is an incredible program that has been a life-saver for our space! 5/5 would recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for our members to book rooms and handling their own billing is unlike any other program we've seen. The cherry on top is the AMAZING support from the Optix customer service team. All of their responses have been timely, effective, fun, and supportive. Shout out to representatives who are our team's personal heroes.

Cons:

While minor and infrequent, we have had a few "bumps in the road" while onboarding and learning the program. For example, our assigned onboarding specialist was not helpful during onboarding and didn't give us clear direction or insight on what to expect, so we were left to figure things out on our own. But as soon as we were switched to our main customer service reps, all issues were solved. Also, the Teams function is very helpful, but it's been the only function that wasn't implemented smoothly. We've had unpredicted issues arise that we have to handle after they happened, which has led to some not-so-fun conversations with our members.

Kate O.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Good but needs a few kinks worked out

I would recommend to people but would warn about invoicing quirks and reporting abilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The booking system and live notifications App

Cons:

The invoicing system, although accurate can be difficult to navigate, syncing ws XERO was good

Reasons for switching to Optix

Bookings deleted themselves, didn't trust the invoicing was accurate

Vendor Response

Thank you for taking the time to share your feedback about your experience with Optix, Kate! I have made sure to share this note with our team for review. If you're open to sharing more details about the invoicing feature and reporting abilities you'd like to see improved in the future, we'd love to hear more! Please feel free to reach out via the support channel or email support@optixapp.com.

Replied August 2024

Jessica E.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2023

Helpful but costly and could use some added features

Overall it took me a couple of months to really get comfortable with. It was a bit hard to understand the bookings and invoices but it was very helpful to have the support and chat when needed. I would say that compared to other management programs, it is the more expensive one out there. I have contemplated switching to something more cost-friendly as we are a non-profit and this is one of the most expensive costs for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service and the help chat are great when using Optix. They are quick to reply when you have questions or need help. I like the analytics as well as the calendar that shows you your bookings.

Cons:

As I like having a calendar that shows the bookings for drop-in users or meeting room bookings, it would be nice to have a visual that displays the hotdesk members, dedicated desk members, and office bookings. It would be nice to see who is in what office and dedicated desk and it was customizable to each space. As of right now, I have to keep a separate Excel page for this so that when someone covers me, they know what is going on. A tab for the waitlist would also be great! I have to keep a separate excel sheet for this to. For an application that is fairly costly, it would be great to have these resources to organize our spaces.

Reasons for choosing Optix

A coworking space in the town next over was using Optix so we went with this management system. There has been contemplation of switching from Optix to another management system due to high monthly costs.

Vendor Response

Thank you for taking the time to share your review and feedback with us, Jessica! We're honoured to have you as a valued member of our community, and it's always our pleasure to support you and your team. We're grateful for your feedback on how we can further enhance your experience and are committed to continuing to improve our platform!

Replied September 2023

Dustin S.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

There is NO competition.

'Turn it up to 11'.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its impossible to say what I like most about Optix. If I had to pick one thing: its the manner in which the Optix team approaches problems. They understand what good problem solving looks like and they know good Design by heart. There is no competition out there. If you are unsure who to go with, just try Optix. We have tried every other tool out there.

Cons:

My only gripe ever with Optix is that initially I wanted to see the UI of the product before I committed. They wouldn't allow this which I do understand. At the time I was very frustrated by this. I ultimately took the leap of faith and decided to sign up. SO glad that I did.

Reasons for choosing Optix

Design and feature set.

Reasons for switching to Optix

Essensys is a terrible experience across the board. Terrible product, terrible people. One of the worst customer experiences i've ever had. If Essensys was the Land Line Phone Optix is the iPhone.

Vendor Response

Thank you for your review, Dustin! We appreciate your continued partnership and are grateful to work with you and your team.

Replied September 2023

Nia S.

Verified reviewer

Music

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Thanks You Optix

Overall, I love Optix. I appreciate having a dedicated specialist available to assist with any questions about the software. I am also grateful for the seamless integration of Optics into our daily operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate that Optix provides a centralized platform for billing and communication between clients, promoting a seamless experience.

Cons:

I wish there was a way to allow us the option of carrying over hours or tokens for our clients. We wanted to change our business model, but the fact that ours does not allow rollover made it impossible to do so. We are OK with sticking to the current model, but if that feature does become available, it would be cool to see how it impacts our business.

Reasons for choosing Optix

Slack is more of a tool to be used in conjunction with instead of a one stop shop for everything.

Vendor Response

Thank YOU, Nia, for your review! We really appreciate it and are happy to hear we're powering a seamless experience for your clients. We value your partnership and feedback on how we can continue to improve the platform to better align with your business!

Replied November 2023

Michele V.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed October 2023

I am sure its great for the right use

The staff were great and support team always ready to help! The on-boarding process was smooth and I could see myself using the app if I had a straight up coworking space

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually more minimal made it easier to read and use. I think the location based check in process is genius for coworking spaces.

Cons:

It simply was not quite what I needed for my business. We are partly a coworking space but our primary service is a daycare so ultimately we need an app made for a daycare, we were not utilize any of the great coworking options through Optix

Reasons for choosing Optix

I thought I could adapt it to my needs as a daycare and I liked the interface.

Reasons for switching to Optix

There were too many glitches and this process was smoother and better looking interface.

Vendor Response

Thanks for your review, Michelle! We're sorry that we weren't able to continue to work with you and your team but understand that you need to continue to evolve as your business evolves. Best of luck with building out the daycare!

Replied November 2023

Fumiko S.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 12 months

Review source

Reviewed June 2019

Optix has been the perfect fit to grow alongside our business

On the management side, Optix has made managing our members, plans and conference rooms super easy and mostly hands-off. For our users, doing things like booking conference rooms or reviewing their invoices take "two clicks" and are really intuitive.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Optix is really easy to use and it's been awesome for us to watch new features roll out as the platform grows. The support team has been amazing in helping us find solutions for our own weird use cases.

Cons:

The fact that it's mobile-only is somewhat inconvenient for our members who are stuck to their laptop all day.

Joshua M.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed November 2017

Extremely easy to use for our members, easy to manage for our staff

It is running our business and we are expanding quickly and into multiple real estate markets while taking advantage of this

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Development team always open to new points of view and work on always making the end user experience for both members and staff better

Cons:

Limited payment integration, a little more flexibility with spacetype naming, wish they had a stand alone room occupancy application for on the spot bookings and checkins

Carolina B.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2018

Awesome Support & Cool Features

Starthub's overall experience with Optix has been pretty great. We receive excellent support services and no question is too small. We still have room to customize our plans and use only the features we need, so it's been a great experience getting as much as we can onto the app and sharing with our members in the most user-friendly way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoy how much is tied up into one. It's great to be able to condense operations such as conference room booking and invoicing on one software.

Cons:

I was expecting there to be some more detailed features that could help us with projecting sales, workspace availability - similar to how a hotel tracks room availability. Could be an extremely good tool for the future.

Benoit H.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed November 2017

From first contact to app launching, everything was super easy with friendly and professional team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Optix is modern design and ease of use. It's a powerful tool that simplifies the use of my space, both for administrator and users. And more, it makes me look great.

Cons:

What I'm waiting for today is the translation of the interface. I use it from France and a French version would be appreciated here.

Showing 1 - 10 of 58 Reviews

See All Reviews