Therap 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Therap

4.7

(77)

Pricing

Pricing available upon request

About Therap

Therap is an electronic record and documentation system designed for service providers in the health and human services industry. The system caters to a wide range of providers, such as those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs.

Therap's key features include electronic health records (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes a functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Therap Screenshots

Therap Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Therap Features

Popular features found in Assisted Living
Assessment Management
Charting
Communication Management
Compliance Management
Document Management
Incident Management
Meal/Nutrition Management
Medication History
Point of Care System
Reporting & Statistics
Scheduling
Staff Management
More features of Therap
Activity Dashboard
Compliance Tracking
Customizable Reports
Home Health Care Management
Insurance Eligibility Verification
Lab Integration
Medical Billing
Patient Records Management
Records Management
Visit Verification

Therap User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.6

Functionality

4.5

ANNE E.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Therap- for all your business needs.

Previously 5

Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Previously 4

Functionality

Previously 4

Pros:

The ability to customize what you need for your company is great! It also offers numerous different features.

Cons:

N/A I have no complaints about this software

Jennifer S.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

8 years in and not regretting for one minute

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity for daily users but controls for admins

Cons:

TMS does not stand alone, you'll need a LMS or other way to track and present your training

Reasons for switching to Therap

Functionality was so much simpler and easy to navigate

Lauren E. K.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed August 2021

Costly but effective

Therap is one of the few programs that integrates with the MO Department of Mental Health software and gives them access to the information they require. Of the options we had, Therap is far superior to any others for the multitude of feistiness it offers for internal and external users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our case managers through the state can access just the information for which we grant permissions, making it easy to share what they need.

Cons:

Features sometimes seek to change without warning. A feature will be a great fit for our need and then an update will happen snd the feature is no longer the same and doesn’t suit our needs in the same way.

Lindsey w.

Verified reviewer

Individual & Family Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Therap system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

development for specific state regulstion

Cons:

rollout, buy in & creating training resourcex

Reasons for switching to Therap

corporate acquisition, ease of development & overall progression and use of the same system in 5 states

Steve H.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

Therap Conference review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of accessing patient information

Cons:

Inability to add items to drop down lists

Reasons for switching to Therap

Lack of health care features. No MAR available.

Vicky A.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Task and billing management for service teams.

Therap helped equatorial insurance brokers manage client scheduling and billing more effectively, improving service delivery and reducing administrative errors across account management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Users value therap’s billing and scheduling features alongside effective caregiver management tools, making it easier to coordinate services and track client interactions efficiently.

Cons:

Teams mention a steep learning curve for novel staff and some advanced features require extra training, which can slow and initial system implementation.

Verified

Reviewer

Individual & Family Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Therap is a user friendly platform that allows for service providers to do a mutlitude of tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to use - for the most part. A user who is documenting services they have provided will find it easy to use as well as documenting notes. For those users who have more in depth permissions and access, I have found that the system is easy to use with proper training and guidelines. Often times users are able to navigate the different functions by being provided step-by-step guides on the task.

Cons:

While Therap is always open to feedback and enhancement ideas it does take them time to implement an enhancement they have agreed to. Additionally, when feedback is provided the responses from the company are generic and could easily be automated. Another con would be that the platform does not allow for the acknowledgment of hab plans.

Verified

Reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

A Promising & Integrative System

Great team. Willing to provide solutions to meet your needs.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Therap has the funnctionality and adaptability that users need.

Cons:

There is a lack of Ad hoc reporting capabilities.

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Great Start

New to the platform it appears to be a very useful tool in providing services

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing spread of modules and content for effective implementation and documentation.

Cons:

Need more language options for staff trainings.

Reasons for choosing Therap

The options and flexibility offered for startup and implementation.

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

Great place for all your documentation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's nice to have all documentation in one spot. Back in the day you had big binders, little binders, historical files, etc. It saves so much time and energy to have everything in one spot.

Cons:

I wish that there was more functionality for clients as a group. For example you can't do GERs on an entire group home, you have to do six separate ones.

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