Therap 2026: Benefits, Features & Pricing

The ability to customize what you need for your company is great! It also offers numerous different features.

N/A I have no complaints about this software

Simplicity for daily users but controls for admins

TMS does not stand alone, you'll need a LMS or other way to track and present your training

Our case managers through the state can access just the information for which we grant permissions, making it easy to share what they need.

Features sometimes seek to change without warning. A feature will be a great fit for our need and then an update will happen snd the feature is no longer the same and doesn’t suit our needs in the same way.

development for specific state regulstion

rollout, buy in & creating training resourcex

The ease of accessing patient information

Inability to add items to drop down lists

That it is for the IDD community and what is needed to take care of people in their community.

Having to approve the mar every month and there is a lot of clicking.

It has capacity to do many different functions that are required for I/DD services.

The interface and reporting functions are terrible. Customer service is quick, but doesn't always solve issues. Implementation is a bear and many processes remain manual. There were many promises and we feel it has underdelivered.

Users value therap’s billing and scheduling features alongside effective caregiver management tools, making it easier to coordinate services and track client interactions efficiently.

Teams mention a steep learning curve for novel staff and some advanced features require extra training, which can slow and initial system implementation.

Therap!!! I just don't know what we would do without this platform in my field of work. Therap is user-friendly for achieving daily proper documentation, when working with individuals with intellectual & physical disabilities. The state requires that we document & chart every medication that we administer, including something as simple as Tylenol. Therap is also where we document & submit incident reports, vitals, intake & illumination & so many other important details that are detrimental to the health of our clients. Exactly what you are required to chart/document is person-centered based on the clients plans & protocols. We learn early on as Direct support professionals, that if you do not document it, it never happened. I cannot think of many improvements that need to be made to be made to Therap, because honestly, it's the only software I've ever used in my field & it is extremely user-friendly. I've worked with peers that have been in this field for 40+ years and everything used to be done on paper. However, they were able to learn to navigate Therap, like it was second nature. I cannot even estimate how often I refer back to my documentation on Therap during an average work week but it is dozens of times. This is where we log everything. Without Therap, we would be in a world of her when it comes time to re-certify for state & county licensing.

As a user, you can login & see everyone else's documentation "at a glance." However, if you need to specifically look at your own documentation, you have to use the "search engine."I wish therap listed everyone's documentation, newest to oldest & that includes your own as well.

The user interface is friendly and self explanatory. Loading is initial information into the system is facilitated through the use of excel for importing.

There is quite a bit of set-up involved, but worth the effort. User privileging can be somewhat confusing .