SocialBugCRM 2026: Benefits, Features & Pricing

The back office is really easy to use, and if something happens, or myself or my consultants are confused about anything the company is very fast and helpful at answering and helping fix any problems.

It doesn't have as many features as I would like- but they are adding new stuff and updating the program all the time, so eventually it will have everything that I need/want for my company.

Has more options then I need. Very pleased with support, they are very responsive. Program is easy to use and has all needed features. Very cost effective for a MLM program of this stature. I am very pleased with the options, support and program overall. Very satisfied

Low cost means of getting into the home party plan market. Most party plan back-office software required a development cost. But as we discovered, you get what you pay for.

Slow and unreliable. Reporting stinks. Documentation is non-existent. I will let our goodbye letter speak the rest. "Shame on you and your product for almost crashing our business. Shame on you for charging a customer, to build them a tax module (which was once included in your system, but you could not keep up with the updates, and on 5/22/2017 you said "Will integrate TaxCloud end of this year into Backoffice, then on 10/25/2017 sent us an email to charge for it. Did you wonder why we didn't accept that offer? Did you think we forgot that you promised to give it back to us at no charge?") and THEN putting that Tax Module into your shopping cart to sell to others. Does the customer you charged to build it for THEM know that you are now profiting from it by selling it others? Shame on you for charging us, to build a Stripe payment integration, then including it in your backend as an "Added Feature" for your other customers. Bet that made you look good. Do they know that you built it by scalping another customer? Shame on you for minimal to no documentation. A knowledgebase was promised in an email on 2/13/2017. STILL no documentation, and you even asked US how to produce video. Shame on you, March 2 2017, for charging us, to implement invoices into your system. You knew you had us over a barrel. You knew we could not do business without invoices, so you took advantage of that situation to drop a few coins into your pocket. Regardless..."