Backbase 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Backbase

4.6

(5)

Pricing

Pricing available upon request

About Backbase

Re-architect banking around your customer

Backbase offers a new-generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers.

Create instant value by re-architecting your customer journeys
Backbase offers banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees.

The Engagement Banking Platform
Crafting a composable new-generation banking fabric to build with ease and speed. Say goodbye to vendor lock-in and legacy systems. Backbase presents a contemporary omnichannel banking platform that empowers you to innovate on your own terms. Backbase takes charge of the foundational plumbing, allowing you to build and launch with ease and speed.

Out-of-the-box web and mobile journeys...

Backbase Screenshots

Backbase Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Backbase Features

Popular features found in Mobile Banking
Bill Payment
Digital Wallet
Mobile Access
Online Banking
Transaction Monitoring
More features of Backbase
Activity Dashboard
API
Authentication
Cash Management
Chat/Messaging
Compliance Management
Core Banking
Credit Card Management
Credit Union
Customer Experience Management
Customizable Reports
Data Synchronization
Live Chat
Loan Management
Marketing Automation
Multi-Language
P2P Payments
Private Banking
Real-Time Analytics
Remote Deposit
Retail Banking
Secure Data Storage
Single Sign On
Transaction History
Two-Factor Authentication
User Management

Backbase Integrations

Oracle CRM On Demand

Backbase User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.5

Have you used Backbase and would like to share your experience with others?

Julia A.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

Absolutely a lifesaver without breaking the bank.

Totally backs up all our files at a price that makes it very reasonable and worth it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Backblaze offers real time backups and keeps all my external drives, computers and laptops completely and thoroughly backed up in case of the inevitable. I had a computer go down unexpectedly two months ago. Talk about a nightmare, but I didn't suffer the devastating loss of all my data. All my files were safely tucked away on backblaze until we could get the new hard drive installed and get the files moved back over. I also love the ability I have to go in and go back to a previous date. This saves you ultimately from your own costly mistakes and I consider it a huge benefit especially with the backup ability as well. I can't believe it only costs a few bucks for each device, my peace of mind and assurance technological Armageddon will never take me down. We operate a photography studio so unlimited backup space is HUGE! Not to mention, it gives us an additional layer of protection in the event something were to happen locally to destroy our images. This program is a life-saver and if you ever have to use it, you will wipe your brow and agree that was one of the best decisions you've ever made in your life.

Cons:

I'd have to make up some cons to tell you what issues I have with this program. I had a little challenge trying to figure out how to get some files downloaded so I could access them remotely, but it was so minimal and pretty easy to figure out it's almost not worth mentioning.

Inés P.

Verified reviewer

Telecommunications

Used daily for less than 2 years

Review source

Reviewed April 2018

Great work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great work they do as a company without any doubt I recommend it to anyone who requires their service are by far one of the best but the best in the field dominating the market widely, I really have no complaints, I leave with only praise for the excellent quality of services that provide

Cons:

I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.

Chirag S.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed November 2018

Backbase - Powerful widget based UI

Reusable Widget is what makes it best business use case of this Product. Its really mixed experience with product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reusable Widgets are one of the most powerful feature of Backbase. We are using this product more than year. Its really have strong use case where we can write and use reusable components. We are looking forward for using this product.

Cons:

Biggest cons of this product is UpGradation to latest javascript framework. As its not supported for higher and latest version of Angular JS. That what making its challenging.

Verified

Reviewer

Automotive

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Ease and quality of use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoyed my experience working with tis software. I really enjoyed how it backed up all of the data we acquired so when the worst did happen we didn't lose much fo anything.

Cons:

Its hard to find any fault with it unfortunately, I know its harder to improve your software on all positives but take it as a compliment that you're doing great with it!

Bernard D.

Used unspecified for unspecified

Review source

Reviewed June 2013

Modern Lean Portal solution