Chatsi 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Chatsi

5.0

(2)

Pricing

Pricing available upon request

About Chatsi

Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-store sales experts and typical eCommerce experiences. Chatsi caters to a wide range of industries such as fashion, electronics, beauty, grocery, home goods, and specialty providers.

Chatsi's personalized product discovery engine uses a natural language interface to help business owners understand each customer's unique needs and preferences. It presents personalized search results and follows up with additional questions to gather intent data and guide users to relevant products. Chatsi also provides expert-level answers to pre-sale product and policy questions, drawing from a comprehensive knowledge base that includes store listings, images, videos, manuals, documentation, reviews, and approved social media content.

Chatsi is a one-click enterprise SaaS solution designed for Shopify merchants committed to building customer trust. It collects intent data directly from shopper expressions to optimize the website and offerings, surpassing traditional traffic analytics and heat maps. Chatsi can assist customers with a range of tasks, from suggesting complementary produ...

Chatsi Screenshots

Chatsi Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

PRO Edition

Pricing available upon request

No plan information available

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Chatsi Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of Chatsi
A/B Testing
Activity Dashboard
AI Copilot
Audience Targeting
Augmented Analytics
Automated Routing
Business Process Automation
Chat/Messaging
Contact Management
Contextual Guidance
Conversation Intelligence
Customer Experience Management
Customizable Branding
Data Visualization
For eCommerce
Intent Recognition
Knowledge Management
Language Detection
Lead Capture
Live Chat
Machine Learning
Multi-Language
One-to-One Messaging
Performance Metrics
Personalization
Proactive Chat
Process/Workflow Automation
Product Recommendations
Real-Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Data
Reporting/Analytics
Search/Filter
Sentiment Analysis
Speech Recognition
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
Trend Analysis
Unattended Automation
Virtual Personal Assistant (VPA)

Chatsi Integrations

Shopify Plus

WooCommerce

Shopify Collabs

Shopify POS

Salesforce Commerce Cloud

Salesforce for Retail

See all 8 integrations

Chatsi User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Chatsi and would like to share your experience with others?

Alex L.

Verified reviewer

Online Media

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2025

In-depth and high quality answers

Overall, an excellent experience. From onboarding, to customer support, to actual deployment and use, everything was great. I'd give them a 10/10 rating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

By far the best and most sophisticated chat results. Everyone else we've tried gave generalized basic answers, but Chatsi really understood our product. Custom-tailored, in-depth, specific answers that really sell our tech for us. Overall, the quality is top notch, which is exactly what we're looking for.

Cons:

There's not a lot negative to say about them. The onboarding could be a bit faster but that's understandable given the high-quality results.

Reasons for choosing Chatsi

Customer support and overall quality seemed superior

Reasons for switching to Chatsi

Their results were far superior than even something built internally

Spencer Q.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Game Changer

Incredible. Helped our customers find their products quickly we noticed an uptick in conversion on our site as a result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chatsi brought a much-needed level of personalization and automation to our customer engagement strategy at Goal Zero. What stood out most was how quickly we were able to get up and running, within days we were seeing meaningful conversations with customers that felt authentic and on-brand. This information is usually hidde The team at Chatsi was highly responsive, proactive in suggesting optimizations, and genuinely invested in our success. Their platform helped us not only improve customer satisfaction but also drive measurable increases in conversion and retention. It’s rare to find a tool that blends technology and human-like communication so seamlessly.

Cons:

The integration took awhile, but I'd rather AI tools be tuned correctly. Overall great experience.

Showing 1 - 2 of 2 Reviews