BYKT 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

BYKT

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Pricing

Pricing available upon request

About BYKT

BYKT is an AI-powered IT Service Management system designed to diagnose and resolve IT issues. It combines Bayesian inference, Kepner-Tregoe methodology, and Cognitive UX to provide a structured approach to problem-solving. The platform is suitable for IT support teams and service desks seeking an intelligent solution for managing IT issues.

The system includes intelligent classification that categorizes issues based on natural language descriptions, removing the need for forms or dropdown menus. Its visual workflow builder allows teams to create diagnostic templates that integrate Kepner-Tregoe methodology with Bayesian probability nodes to identify root causes systematically. The context-aware canvas adapts to what users are viewing and responds to conversational commands, simplifying navigation.

BYKT uses Bayesian inference to calculate probability distributions for potential root causes, offering a mathematical approach to problem diagnosis. The platform is self-hosted and can be installed quickly using Docker. It includes pre-seeded workflows and templates for common IT issues, enabling teams to start resolving tickets immediately after installation.

BYKT Screenshots

BYKT Pricing and Plans

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BYKT Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of BYKT
Activity Dashboard
API
Audit Trail
Change Management
Chat/Messaging
Customizable Reports
Generative AI
Help Desk Management
Incident Management
Problem Management
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Third-Party Integrations
Workflow Management