Jira vs ProductPlan: Which is best for you?

I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7.

There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets.

With this software it is possible to design personalized roadmaps, this not only facilitates the progress of the project for the team but also helps to better understand how the development of the project will be for customers and if you want to make a change it is possible to do it without having to start from scratch. But with this product you can do more than that, so having it at hand gives us the advantage of being able to work as a team, create a flow of work much more pleasant and even distribute the tasks or the development process of the projects, in this way a better focus and high productivity is achieved, since each member of the team focuses on some tasks, which leaves aside the work being heavy.

I would not recommend Product Plan due to their customer service.