Confluence vs livepro: Which is best for you?

It’s a strong tool for team documentation and knowledge sharing, especially for keeping information centralized and accessible. While navigation and content upkeep can be challenging as documentation grows, its collaboration features, integrations, and flexibility make it a valuable platform for maintaining shared knowledge and supporting cross-team alignment.

I like it for organizing documents, but because of it's limitations of supporting various formats, I cannot use it as the only tool for all my documentation needs.

livepro's searchability is the most significant piece of positive feedback we've received to date - the fact that agents can quickly search and find the answers and have confidence in the information allows them to feel and sound more self-assured, decreases our organizational risk through accurate information sharing, and reduces average handle time by not having to put customers on hold.

In the past, tracking when pages were last reviewed meant manually visiting each one, and managing page history was also challenging.