Fusebase vs Microsoft OneNote: Which is best for you?

Great to see when someone is even viewing a ticket avoiding multiple employees taking the same tickets, gives an AI summer of past conversations, has rules to sort out certain issues or even filter the nature of the message, performance metrics are easy to understand, there is a lot of good features around it.

I struggled for years to wrangle siloed systems, redundant workflows, duplicative work, and limited visibility.

Microsoft's OneNote Is one of my favorite programs to keep track of daily notes, and it allows me to find processes that I saved for quicker productivity.

The loadtime for bigger files can be a bit laggy compared to other notetaking software, though most of Microsoft Suite could use some optimization so this issue is not new.