Enumerate 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Enumerate

3.8

(126)

Pricing

Pricing available upon request

About Enumerate

Enumerate offers a comprehensive solution for community management, with a focus on simplifying operations for property managers and self-managed associations. The platform is designed to streamline various aspects of community management through a wide range of tools and features.

One of Enumerate's key offerings is its robust accounting software, which simplifies financial management and reporting for property managers. This software allows property managers to efficiently track and manage finances, as well as generate detailed reports to support informed decision-making. Additionally, Enumerate facilitates convenient homeowner payments through multiple options, including credit, debit, and ACH, providing residents with a hassle-free payment experience.

Another essential feature of Enumerate is its resident websites and portals, which serve as central hubs for accessing important information and making online payments. These user-friendly interfaces enhance resident engagement and satisfaction by providing easy access to community-related updates, documents, and processes. Through these portals, residents can stay informed and connected with their community, fostering a sense o...

Enumerate Screenshots

Enumerate Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Starter

Pricing available upon request

Plan includes:

Payments
Maintenance
Reporting
Violations
Online Portal
Accounting

Growth

Pricing available upon request

Plan includes:

All the features in Starter plus:
SmartBanking
Advanced AR
Enhanced Reports
Community Portal and Feed
Mobile App
Manager, Board & Committee Tools
Multi-Channel Communication
Dynamic Forms
Document Management (Community)

Enterprise

Pricing available upon request

Plan includes:

All the features in Growth Plus:
Report Writer
Smart Calendar with RSVP
Amenity Reservation System
Group Pages
Photo Galleries
Community Website
Document Management (Board Level)

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Enumerate Features

Popular features found in HOA
Accounting
Calendar Management
Document Management
Event Management
Fee Collection
HOA Violation Enforcement
Payment Processing
Property Database
Reporting/Analytics
Website Management
Work Order Management
More features of Enumerate
Access Controls/Permissions
Accounting Integration
Accounts Payable
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics
API
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Committee Management
Communication Management
Contact Database
Contact Management
Content Management
Contract/License Management
Credit Card Processing
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Digital Signature
Document Storage
Dues Management
Electronic Payments
Email Reminders
Email Templates
Event Calendar
Event Scheduling
Expense Tracking
File Management
File Sharing
Financial Management
Financial Reporting
For Property Managers
General Ledger
Inspection Management
Insurance Management
Invoice Management
Late Fee Calculation
Maintenance Management
Maintenance Scheduling
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Membership Management
Mobile App
Online Payments
Owner Portal
Personalization
Portfolio Management
Property Management
Real-Time Notifications
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Residential Properties
Self Service Portal
SMS Messaging
Task Management
Tax Management
Third-Party Integrations
Transaction History
Transaction Management
Vendor Management
Workflow Management

Enumerate User Reviews

Overall Rating

3.8

Ratings Breakdown

49%

19%

12%

13%

Secondary Ratings

Ease of Use

3.8

Value for money

3.4

Customer support

3.7

Functionality

3.7

Kathy B.

Verified reviewer

Management Consulting

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2018

Breath of Fresh Air

Like with TOPS Pro, it is an all-in-one solution. It has improved 100 fold by becoming web based with the portals. It was a bit of a learning curve switching from Pro to One but it is still very user friendly. I use it as a selling feature when pitching to potential clients. I love it and have no regrets on my purchase!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is cloud based and appealing to the eye. It is easy to add Board members as additional users and control what they can alter. Owners can log in to portals which makes it an inexpensive alternative to websites. I love all the partner integrations that they offer.

Cons:

I wish it would further integrate with their partners. I also wish that it would remember some of the ways you like to toggle things instead of having to do it every time you log in.

Vendor Response

What a delightful review Kathy! Thank you so much for your kind words! We do have much more planned for our industry partnerships in the future, so keep an eye on those product update notices!

Replied November 2018

Daniel D.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Reviewed August 2025

Very Happy

We have been using Central since 2018, one of the first to adopt Tops One which is now Central. The customer support team is pretty responsive to issues when the arise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the fact that Central is available from anywhere which makes working remotely possible. It is our one-stop for everything that we need from accounting to violations.

Cons:

Several times when the software upgrades happened it created more issues with things that were working just fine.

Reasons for switching to Enumerate

Move to online product for ease of use and Pro was not available.

Vendor Response

Thank you for the kind words and for being an early adopter, Daniel. We’re glad Central has been a dependable tool for your team. We appreciate your note about upgrade-related issues and are continuously working to make updates smoother.

Replied November 2025

Allison S.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Enumerate Review - It's ok.

I feel like it's overall ok but not ideal. We have considered switching and probably would have already if it wasn't such a hassle to do that. I do wish that I could get more responsive customer service and have my issues actually resolved.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Enumerate offers the ability to easily add CCRs and set the templates to auto populate so I can easily create my letters according to what the individual violation is to populate with my custom fields. I also like how we can easily input work orders with an included photo that emails directly to our vendors.

Cons:

I do not like a few things: 1. The rental toggle within the accounts when toggled on serves no purpose and renters need to register for the percentage in the Board portal to populate. I have a ticket in for this currently and it has taken the representative weeks to respond every time I email them back. Depending on renters to sign up for Enumerate to populate this field would give an unrealistic percentage if all do not sign up. The rental toggle should populate this percentage as we as management can toggle that on when we know a unit is a rental. 2. I dislike that everything is sorted alpha-numerically. It would be much easier if the sorting put things in actual order. 3. We had put a ticket in to remove Passaic Arms from our portal report that is emailed to us (I believe monthly). It is still there. There was no resolution for this issue but we no longer manage this community.

Reasons for switching to Enumerate

Not sure - just to switch to cloud based and offer clients their own portal.

Vendor Response

Hi Allison, thank you for your feedback. We’re glad our CCR tools and templates have been helpful, and we’re sorry for the challenges you experienced with the rental toggle and support delays. This isn’t the experience we aim to provide. We’ve shared your feedback with our teams and would welcome the chance to follow up and ensure everything is resolved.

Replied December 2025

Joginder S.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Reviewed January 2025

Performance of Enumerate

Very good A/P features, very good. Financial preparations excellent, specifically attaching bank statements auto.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lot of features to process the accounts Payable and preparing financial reports very helpful

Cons:

Development team when updates missing few active features after updates then need to contact and create a ticket.

Reasons for switching to Enumerate

Enumerate is much better and is easy to use from home or anywhere and can manage much more properties with this product easily. Can get help from outsourcing teams in Asia.

Vendor Response

Thank you, Joginder, for your feedback! We’re glad that Enumerate’s accounts payable features, financial reporting tools, and user-friendly design make property management more efficient for you. We look forward to continuing to support you!

Replied January 2025

Omar F.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Reviewed January 2025

My first Enumerate Review

With the exception of the thing that I like least, I thing is a great system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is a very user friendly system for the office clerk and for the condominium association owners.

Cons:

The direct debit take too many days and should be on the 1st of each month.

Reasons for switching to Enumerate

Upgrade to a better platform for the customer.

Vendor Response

Thank you Omar for sharing your first review of Enumerate! We're delighted to hear that you find the system user-friendly for both office staff and condominium association owners. Making processes easier and more accessible is one of our primary goals. We also appreciate your feedback on direct debit timing and will share your suggestion with our team. It's great to know that your switch to Enumerate has provided a better platform for your staff and customers. We're excited to continue supporting you and your team!

Replied January 2025

Mikaila A.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Absolute Trash

Awful, avoid at ALL COSTS! Go with pen and paper if you have to before using this system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only good thing about this system is the ability to put packages together to print reports faster . . . that is literally it. Nothing else about this system works properly.

Cons:

Everything. This system is absolute trash. It takes about 3x longer to enter payables because some days the system just doesn't work. We still have beginning balances that are off and the conversion team seems to think it's not their problem.

Reasons for switching to Enumerate

Tops PRO stopped working because they didn't support it any more.

Vendor Response

Thank you for sharing your honest feedback. We're sorry to hear that your experience with Enumerate hasn't met your expectations. Our goal is to provide a system that improves efficiency and reliability, so it's disheartening to learn that has not been your experience. Your concerns are important to us, and we'd like the opportunity to address them, so a team member from our Customer Success team will be reaching out.

Replied January 2025

Mercy L.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

Has potential but still has a long way to go!

We constantly had issues with the system not working properly. Wasn't able to run custom reports the way we wanted.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is one of the best things the system offers. It is soft on the eyes. I like most of the report layouts.

Cons:

Did not perform basic accounting functions like reflecting on the general ledger the bills that were entered when not approved.

Vendor Response

We appreciate your feedback, Mercy, and are sorry for the difficulties you encountered. Your comments help guide our ongoing improvements to functionality and system performance.

Replied November 2025

Anthony D.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 2 years

Reviewed December 2025

It works sufficiently for the money you pay

It's roughly an 85% out of 100 it does have its glitches. Speed and performance are very good. The only problem I have is sometimes I like to go on at night when the servers are updating and you can't get anything done at that time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of changing ownership of properties. It is relatively a simple application to use but it needs to be made easier.

Cons:

The amount of time it takes to get help when you need it. Some of the tutorials are very convoluted and need to be made easier for the common layman

Vendor Response

Hi Anthony, thank you for sharing your review. We appreciate your feedback and are glad to hear you’re finding value in the product. Your comments help us continue improving the experience for all users. Thanks again for taking the time to provide your thoughts!

Replied December 2025

Melissa C.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Happy customer

Great customer service response time, easy to navigate, I would be happy to refer to fellow management companies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, homeowner access, customer service is excellent and quick especially [sensitive content hidden]!

Cons:

Cost feels high for the amount of doors we have, many problems with the check template including adding my signature.

Vendor Response

Hi Melissa, thank you for sharing your experience! We’re thrilled that you find Enumerate easy to use and that our customer service team has been responsive. We appreciate your feedback on pricing and the check template — it helps us continue to improve. Thank you for being a long-time customer and for recommending us!

Replied December 2025

Deborah G.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

Our migration from the old TOPS to TOPS One has been a total disaster

Benefits???? We have yet to see any benefit for the upgrade at all. It has been a constant battle with their office to even respond - we still are out of balance, the form letters still don't work accurately and NO ONE from TOPS will even address.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Only the fact that it is web based - the old TOPS had more features and at least it worked, even though it was cumbersome

Cons:

Nothing balances!!!! Form letters don't match A/R - Customer service to resolve issues is NONEXISTENT. The staff seems to be overwhelmed and doesn't know any more than we do !!!

Vendor Response

Deborah, Thank you for your review, we're sorry your experience has not reflected what you hoped it would be. Our staff works hard to provide a high level of service for all of our clients in a timely manner. We are continuously striving to make our product better, as I am sure you have seen in recent updates (http://www.topssoft.com/blogs/tops-customers/topic/tops-one). Your feedback helps us to learn how to better serve our customers. I encourage you to contact me directly if you would like to speak to a manager regarding your issues. (800) 760-9966 x9713 - Andrea Drennen, CMCA

Replied June 2018

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