Storable Edge vs Unit Trac: Which is best for you?

I love my Dash that allows me to see all the general info of my business at a glance, such as number of tenants, occupancy, past due tenants, and current activity of the business.

Just to create a simple template is way more complicated than the software we used to have. If you have a question, get ready to contact a helpless customer support team that does know anything, you can tell they are reading you instructions on something that they don't even know how to resolve, we have to ask with a manager after spending time with the "first tier" just because they don't seem to understand the importance of solving an issue for a customer.

Whenever, I have a problem, my rep gets right back with me and helps me resolve me. When we started with Unit Trac, our units were going in the hole, now they have been caught up for the most part, reports make easy to keep up with everyone's status.

The reporting and site map aspects are what initially attracted us but the software is very flawed.