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Optibus

Overview

Optibus 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Optibus
Optibus
4.4
(16)

Pricing

Pricing available upon request

About Optibus

Types of transportation supported:
Optibus is used for the planning and operations of various public transportation modes, including buses, shuttles, electric vehicles, rail, light rail, and ferries.

Who uses Optibus?
Optibus serves a broad spectrum of users: transit operators, agencies, cities, event organizers (e.g., shuttle services), corporations, consultancies, airports (airport shuttles), universities, and bus OEMs.

What is Optibus?
Optibus is a unified, cloud-native platform for public transportation planning, scheduling, rostering, operations, and real-time monitoring, powered by artificial intelligence (AI) and advanced optimization algorithms.

Key benefits:
With Optibus, users enhance operational efficiency and service quality, advance transportation equity, reduce emissions and accelerate vehicle electrification, win tenders with optimized proposals, and modernize and streamline transit operations.

Products overview

Planning
Users design and adjust transit plans with ease. Create routes, stops, timetables, and itineraries, using advanced analytics that incorporate ridership data, census insights, and transfer patterns. Optimize timetables while balancing operation...

al needs and customer demands. Scheduling Users optimize vehicle, duty, and relief schedules with efficiency and precision. It is synchronized seamlessly with Planning, ensuring real-time updates and error-free schedules. EV-specific features enable advanced scheduling considerations like charging stations, battery capacity, and charging profiles. Performance Suite Users analyze and improve on-time performance (OTP) by leveraging real-world data to identify which routes and vehicles are performing poorly. Users receive suggestions for changes to their timetables based on historical data to comply and improve OTP, while considering cost savings. Rostering Users can organize duties into 7-day rosters while ensuring compliance with legal and union requirements. They can easily assign duties across weeks to balance workloads and maintain regulatory compliance. Operations The Operations product ties all the planned data together, and creates long term plans for drivers and vehicles. The rosters are assigned to resources on 1+ week plans, validating holidays, preferences, and legal requirements to ensure every service is covered appropriately. Driver App Facilitates direct communication with drivers. Drivers can access schedules, work statistics, and exchange shifts or request time off through an intuitive mobile interface. They can also sign-on/sign-off at a kiosk in a depot. Control & Monitoring Provide controllers with real-time insights to support operational efficiency and passenger satisfaction. Users can manage dispatch operations, monitor performance, and ensure effective driver communication with a combination of on-bus hardware and cloud software. Customer Support Optibus ensures user success through a dedicated Customer Success team for personalized onboarding, the Optibus Help Center with step-by-step guides and troubleshooting resources, and the Optibus Academy for ongoing self-paced learning, Additionally, users benefit from regular software updates, ensuring the platform remains cutting-edge and reliable.

Optibus Screenshots

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Optibus Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Optibus Features

    • Popular features found in Public Transportation
      Billing & Invoicing
      Bus Mileage Optimization
      Dispatch Management
      Driver Management
      GPS
      Mileage Tracking
      Paratransit Management
      Routing
      Vehicle Maintenance
    • More features of Optibus
      Activity Dashboard
      Activity Tracking
      ADA Compliance
      Alerts/Notifications
      API
      Automated Scheduling
      Communication Management
      Customer Mobile App
      Driver Logs
      Employee Management
      Event Logs
      Fixed Route Management
      Geographic Maps
      Historical Reporting
      Location Tracking
      Mobile Access
      Multiple Route Support
      Point of Sale (POS) Integration
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real Time Simulation
      Reporting & Statistics
      Route Optimization
      Scheduling
      Search/Filter
      Status Tracking
      Third-Party Integrations
      User Management

    Optibus Integrations

    Avail
    Avail
    Ampcontrol
    Ampcontrol
    Swiftly
    Swiftly
    Mosaiq
    Mosaiq

    Optibus User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    63%

    4

    25%

    3

    6%

    2

    6%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.3

    Customer support

    4.8

    Functionality

    4.3

    Have you used Optibus and would like to share your experience with others?

    YR

    Yves R.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    1001-5000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed August 2025

    Key points about using the Optibus platform

    4

    The platform is easy to use, with a quick learning curve. However, the added value of using the platform depends more on the flexibility and creativity in changing how it operates than on the platform itself. The more flexible it is, the more profitable the platform can be.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    In public transportation, each operator has different and specific characteristics. The Optibus support team is always available to clarify and support the creation and modification of preferences, adapting the scenarios created to the customer's needs.
    Cons:
    Regarding small operational changes, the algorithm used is limited. Scenarios with large changes always yield good results, but small changes do not.

    Vendor Response

    Thank you for sharing your experience, Yves! We're glad to hear the platform's ease of use and the support from our team have made a strong impact on your experience with Optibus. We fully agree that flexibility and creativity are key to unlocking the platform’s full value, and we’re proud to partner with operators like you in tailoring it to their unique needs. We’re excited to continue supporting your journey with Optibus!

    Replied October 2025

    Read More

    WM

    Wolfgang M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2025

    Zeitgemäße, intuitive und ganzheitliche Verkehrsplanung mit Optibus

    5

    Mit wenig Vorerfahrung in standardisierter ÖPNV-Planungssoftware hat uns der begleitende Prozess bei der Einführung und Konfiguration der Optibus Systeme auf unserer Unternehmen sehr begeistert. Bis heute hat der Kundennahe Support nicht nachgelassen und es kommen ständig neue Funktionen dazu, der große Vorteil bei einer nativen cloudbasierten SaaS Software. Das macht das Produkt fortlaufend besser ohne große Patches oder Integrations-Projekte. Im Bereich Funktionalität, Usability und Oberflächendesign begeistern uns die Anwendung nach wie vor jeden Tag aufs neue.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Wir haben 2023 damit begonnen unseren wasserseitigen ÖPNV-Verkehr im hvv mit Optibus zu organisieren und die veraltete und unflexible Excel-Planung abzulösen. Uns ist es mit wenig Vorwissen in der Belegschaft und tatkräftiger Unterstützung durch die Optibus Mitarbeiter gelungen, unsere Vor- und Einsatzplanung auf einer zeitgemäßen und moderne Plattform aufzubauen. Die nativ cloudbasierte Anwendung stellt unsere Basis für zukünftige Weiterentwicklung im Bereich der Mitarbeiter-Koordination und Fahrgastinformation. Mittlerweile bietet Optibus eine ganzheitliche Lösung von der Fahrplanung bis zur Generierung der Echtzeitdaten für Auskunftssysteme, was uns gut in die Zukunft blicken lässt.
    Cons:
    Nach langer Marktrecherche zwischen 2021 bis 2022 sind uns wenig Nachteile aufgefallen. Einzig die vollumfängliche Anpassung an den Deutschen Markt (VDV-Schnittstellen) war eine Voraussetzung für uns, die Optibus als damals neuer Player am Markt angehen musste. Zum Projektstart in 2023 konnten wir uns aber davon überzeugen, dass Optibus seine Hausaufgaben gemacht hat und die vollständige Integration in die Datendrehscheiben des hvv (Hamburger Verkehrsverbund) ist gelungen.

    Reasons for switching to Optibus

    Wir benötigten eine Software um angeschlossene Systeme über APIs mit Daten versorgen zu können. Excel ist auch so an seine Grenzen gestoßen.

    Vendor Response

    Herzlichen Dank für diese ausführliche und wertschätzende Bewertung! Wir sind unglaublich stolz darauf, Ihr Partner bei der Modernisierung des wasserseitigen ÖPNV innerhalb des hvv zu sein. Es ist sehr erfreulich zu hören, dass der Übergang von der unflexiblen Excel-Planung zu unserer cloudnativen Plattform ein voller Erfolg war. Wir wissen, wie entscheidend die VDV-Schnittstellen Thank you so much for this detailed and thoughtful review, Wolfgang! We are incredibly proud to partner with you on modernizing water-based public transport within the HVV. It is rewarding to hear that the transition from inflexible Excel-based planning to our cloud-native platform has been a success. We know how critical the VDV interfaces and German market requirements were for your operations, and we’re glad our team’s 'homework' during the integration phase met your needs. We look forward to continuing our work together and supporting your future goals in staff coordination and passenger information!

    Replied January 2026

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    JS

    Jefferson S.

    Verified reviewer

    Automotive

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2025

    View based on daily experience with the Optibus platform

    3

    great platform to optimize already made scheduling scenarios, but the part of creating schedules from scratch could be more practical.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    Optimize scheduling. Allow improvement of driver and conductor shifts. Enhancement of current schedules.
    Cons:
    Platform complexity. We would like something more practical. The creation of schedules becomes more time-consuming in Optibus.

    Vendor Response

    Thank you for sharing your experience, Jefferson! We're glad the platform is helping optimize and improve scheduling organization. We understand that creating schedules from scratch can feel more complex in some cases. Depending on your setup and operational goals, there may be alternative approaches, we recommend connecting with your account manager to explore what might work best for your team. Thanks again for your input, we're committed to continuously evolving the platform!

    Replied October 2025

    Read More

    LR

    Leonardo R.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2025

    Avaliação Optibus - VISATE

    5

    Aqui na VISATE utilizamos a Optibus diariamente para todas as alterações do serviço ofertado e para a grande maioria dos estudos realizados, com o objetivo de otimizar ainda mais a operação do sistema.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    A plataforma Optibus possibilita que o planejamento e organização do serviço sejam realizados de uma forma muito mais prática e visual, diminuindo significativamente as chances de ocorrerem erros operacionais e otimizando o tempo da equipe.
    Cons:
    Por mais que a plataforma seja excelente em otimizar as tabelas dos motoristas e a frota operacional, separadamente, ainda não há uma forma de trabalharmos com as duas otimizações em conjunto, elencando uma definição de uma parte, que influencie a otimizadão da outra.

    Reasons for choosing Optibus

    Praticidade e preço em comparação com os demais.

    Vendor Response

    Thank you, Leonardo and the VISATE team! We’re proud to be part of your daily operations and service planning, and it’s great to hear that the platform’s practical and visual design is helping reduce errors and improve team efficiency. We also appreciate your thoughtful comment — it’s been shared with your account manager and our product team. It’s always a pleasure to support VISATE in driving operational excellence!

    Replied October 2025

    Read More

    AO

    Ariel O.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2025

    Avaliação Optibus

    5

    De modo geral, Optibus auxilia na demanda operacional, facilitando o planejamento, evitando muito processo manual, que anteriormente havia.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Optibus auxília muito na elaboração das tabelas de serviço, otimização de veículos, rotas e km das rotas.
    Cons:
    As preferências poderiam ser mais claras, a fim de facilitar os ajustes necessários para otimizar um cenário.

    Vendor Response

    Obrigado pelo seu feedback! Ficamos felizes em saber que a Optibus está ajudando você a otimizar suas rotas e a reduzir o trabalho manual. Em relação à clareza das preferências, gostaríamos de compartilhar que já estamos testando novos recursos de IA Generativa projetados para gerar automaticamente preferências e recomendações de otimização com base nas suas necessidades específicas. Enquanto isso, recomendamos que assista à gravação 'Validando e Avaliando um Horário de Veículo' (Validating & Evaluating a Vehicle Schedule) disponível no nosso Centro de Aprendizagem Optibus Academy. Você também pode encontrar guias relevantes na nossa Central de Ajuda ou entrar em contato com seu gerente de conta para suporte adicional. Atenciosamente, Equipe Optibus

    Replied December 2025

    Read More

    GM

    GUSTAVO M.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    501-1000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed October 2025

    Optibus e você!

    5

    Minha única queixa além de ele não está 100% em português, nos demais ele atente a minha necessidade

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    A chance de fazer varias coisas com os Cenários fazendo assim que o compliance seja respeitado, onde sempre me preocupou o respeito
    Cons:
    Algumas vezes ele dá alguns bug, que precisa atualizar a pagina para funcionar e ele não está 100% em português

    Vendor Response

    Olá Gustavo, Obrigado pelo seu feedback! Ficamos felizes em saber que nossos Cenários estão ajudando você a garantir que a conformidade operacional seja respeitada, pois sabemos o quanto isso é fundamental para o seu planejamento. Pedimos desculpas pelas falhas técnicas e pelas lacunas de tradução que você encontrou. Estamos comprometidos em melhorar a estabilidade e a localização da plataforma para o Brasil. Por favor, reporte qualquer erro (bug) à nossa equipe de suporte assim que ocorrer, para que possamos resolvê-lo imediatamente. Sua contribuição nos ajuda a construir uma experiência mais confiável para todos. Atenciosamente, Equipe Optibus

    Replied December 2025

    Read More

    Benjamin's profile

    Benjamin C.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2021

    Very slow gantt and timeplan

    2

    Plenty of other software at a cheaper price

    Ratings Breakdown

    3
    Ease of use
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    Features are plentiful from optimisation and manual scheduling
    Cons:
    Very slow speed all the time. Always crashes halfway. Takes very long to load. System cannot handle even 20 routes. Timeplan takes very long to adjust

    Reasons for switching to Optibus

    Lack of report functions. Features are out of date with no new improvements.

    Read More

    KS

    Karaen S.

    Used weekly for less than 12 months

    Review source

    Reviewed May 2017

    The system is really simple to use, saves money and takes a few seconds to work

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What used to take days or even weeks to optimize schedule, can now be completed in a few seconds to 1 minute. This enables to prepare different bus schedules as many times as needed - and play with the system - until you get the best route schedule. The algorithms and calculations take into consideration the local regulations for buses and drivers, and provides the best optimal solution - at the lowest cost/resource use. The ROI is almost immediate - sometimes as long as one month! So, bus operators can see savings right from the beginning.
    Cons:
    Looking forward to real-time solution, that is said to be out by the end of 2017. With real-time solution, traffic jams or schedule changes can be taken care of immediately. The "optibus onschedule" only provides a solution for planning bus schedules inn advance.

    Read More

    RN

    Ryan N.

    Transportation/ Trucking/ Railroad

    501-1000 employees

    Used daily for less than 12 months

    Review source

    Reviewed November 2016

    Incredible!!!

    5

    Planning Manager, Las Vegas Great software! The ease of use, speed and customer support are by far the best I've experienced. Definetly a game changer for the transit industry.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The speed in which it process complex run cuts
    Cons:
    None

    Read More

    VY

    Vladimir Y.

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed November 2016

    Scheduling made fast and easy

    5

    I've been using Optibus OnSchedule for the last year to create our quarterly operational schedule. The ease of use and speed is nothing like i've seen before, which allows me to test many different alternative during the scheduling process as well as modify the plan due to annual changes.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Speed Intuitive interface Rich capabilities No local deployment, only browser is needed
    Cons:
    Missing dispatching module

    Read More

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