Indeemo 2026: Benefits, Features & Pricing

Wondering if Indeemo is right for your organization?

Our Market Research Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Indeemo

4.8

(45)

Pricing

Pricing available upon request

About Indeemo

AI-Powered, In-the-Moment Video Research:
Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale.

Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time.

Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet.

POWERFUL AI-POWERED INSIGHTS

Indeemo's advanced AI tools transcribe, translate, and analyze research content in 27+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments.

Research Methodologies we support:

Discovery & Exploratory Research

Diary Studies
Mobile & Digital Ethnography
User Personas

Journey Research

Journey Mapping
Service Safaris
Path to Purchase
Buyer Decision Journeys

Mixed Method Research

Pre-tasking for Interviews / Focus Groups
Bringing Segmentations & Personas to...

Indeemo Screenshots

Indeemo Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Indeemo Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of Indeemo
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Alerts/Notifications
Annotations
API
Audience Targeting
Behavioral Analytics
Behavior Tracking
Categorization/Grouping
Collaboration Tools
Commenting/Notes
Customer Experience Management
Customer Journey Mapping
Customer Segmentation
Customer Touchpoints
Customizable Branding
Data Coding
Data Collection
Data Storage Management
For Mobile
For Websites
Generative AI
Map Creation
Media Analytics
Mixed Methods Research
Monitoring
Multi-Channel Distribution
Multi-Language
Multimedia Support
Multiple Data Sources
Offline Access
Performance Metrics
Prototype Creation
Qualitative Comparative Analysis
Real-Time Data
Reminders
Reporting/Analytics
Screen Activity Recording
Search/Filter
Sentiment Analysis
Single Sign On
Software Testing Management
SSL Security
Survey Builder
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
Unmoderated Testing
Usability Testing
User Journeys
User Management
User Research Analysis
Visual Analytics

Indeemo Integrations

Microsoft Teams

Google Meet

ZooM

Respondent

Indeemo User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

5.0

Functionality

4.4

Paul M.

Verified reviewer

Automotive

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed March 2023

Indeemo has been an asset to Flexcar

Indeemo has allowed Flexcar to learn about its customers' needs and experiences in-the-moment as they navigated Flexcar's product and service offerings. This has helped us identify gaps in our core experience and strategize around general improvements and edge cases to tend to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For how powerful Indeemo is, setting up studies and collecting data feels effortless. Setting up task lists and target groups is efficient, and Flexcar retains so much control over recruitment, notifications, timelines, and compensation. This makes setting up vastly different studies a breeze and allows Flexcar to tailor the study to the needs of the moment.

Cons:

The Board View can be a bit overwhelming when receiving huge amounts of data of a variety of different data types, especially when trying to find data received in order of submission time. However, Indeemo's filters can help cut out the noise.

Lara T.

Verified reviewer

Research

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed January 2024

Indeemo Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. The customer support was top notch. Even during weekends and off hours, the support team was able to help problem solve a variety of issues and logistical challenges that include: set up, glitches, helpful tips and tricks, recruiting, etc 2. Doing usability testing it's critical to see what the user is seeing. This platform made it easy to complete unmoderated testing by setting tasks for the user and watching them be completed.

Cons:

This isn't as much against Indeemo, but conducting unmoderated usability testing with very little access to the users was difficult. We had no control over how it was presented to them and there was no incentive for them to complete, so the quality of the results was not what we had hoped. Having some control over how the platform is introduced and an incentive for users to complete the task would have yielded better data.

Tamarah B.

Verified reviewer

Online Media

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2022

In the moment with Indeemo

I recently started using this app for a Research project. I like my experience with it so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it was to install and use. I like how you upload videos and photos.

Cons:

I don't have any major cons. It could stall depending on your phone.

Verified

Reviewer

Venture Capital & Private Equity

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

The ultimate UX platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Indeemo is an extremely intuitive platform for both customers and back-end managers. There is little to no onboarding needed for users – a huge benefit for our project! It was easy to adjust the platform to serve our needs, and Indeemo customer support was always there to clarify any issues we had!

Cons:

Some of the back-end features were hidden and took a while to find about. A slightly improved 'tasks' interface for customer-facing app can also be beneficial – we found an issue that they got lost in a range of questions presented as a scrollable list.

Gerardo T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed October 2023

Great features and fantastic customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is great. Easy to set up, moderate and has some great analysis tools. However, what stood out the most was the customer service. [sensitive content hidden] and the support team were super responsive and we’re always happy to help with any questions/issues.

Cons:

The media/data download process is complicated and long. A big opportunity for improvement. Breaking down data into segments was also complicated and it made analysis a bit harder.

Rachel M.

Verified reviewer

Market Research

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed March 2023

Indeemo feedback

I find Indeemo intuitive to use, attractive visually and something which I can reliably recommend to clients to incorporate into their research projects

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to switch between different view types to allow visualisation of all responses, by time completed or filtering is invaluable in managing the project and analysis.

Cons:

There is nothing currently which is a challenge

Verified

Reviewer

Research

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed June 2023

Great mobile ethnography research tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support at Indeemo is absolutely fantastic. They are helpful from the get go, and although it is very easy to use they provide technical support when needed. The dashboard makes its easy to see your respondent responses and you can communicate in real time with them which is great. The journey mapping feature is also very helpful.

Cons:

When testing with older respondents I have had quite a few technical issues with them unable to complete the research properly. It would also be good if the respondents were able to message the research owner directly in a messaging system rather than to Indeemo who have to pass the message on.

Omar G.

Verified reviewer

Research

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Intuitive and visual software for etnographics and qualitative data fieldwork

It was a very useful tool to explore the consumer direct experiences in their everyday life

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very freindly for both the participants and the researchers

Cons:

It occurred in a very few cases that the app was not allowing to upload videos

Verified

Reviewer

Market Research

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed March 2023

Great tool for mobile ethnographies

The team is very responsive and easy to work with!

Ratings Breakdown

Ease of use

Functionality

Pros:

The best part of Indeemo is how mobile friendly it is. We can count on consumers being able to take us in-store or through the process of doing something without having to physically go to them (which is very costly!)

Cons:

We have run into some issues where the prompts aren't extremely flexible and you aren't able to pipe in different things based on the respondent which can make the setup clunky at times depending on the type of project.