Certn 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Certn

4.6

(80)

Pricing

Starting at $10.00 one time

About Certn

Certn is a comprehensive background check provider that uses smart technology and a dedicated customer service team to deliver results in a matter of minutes. With Certn's online portal, employers, talent acquisition teams, staffing firms, and property managers can submit applicant details and choose from over 15 screening products in 200 countries. Certn provides comprehensive reports for domestic and international criminal background checks, credit reports, education and employment verification and more, using real-time data from over 200,000 sources.

Certn offers a full range of screens from instant Softchecks, education and employment verifications to criminal background checks, motor vehichle and references. For identity verification, Certn utilizes propriety technology (AI + computer vision) along with ID experts to determine if an identity document is authentic.

Certn's screening technology has built-in compliance and dispute resolution and is able to integrate with existing workflows and ATS systems using easy-to-use API. Certn's prices may vary depending on the type of screening.

Certn Screenshots

Certn Pricing and Plans

Starting price: $10.00 one time

Free Trial

Free Version

Basic

$10.00

per feature, one time

No plan information available

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Certn Features

Popular features found in Background Check
Background Screening
Batch Processing
Employment Screening
Online Applications
Reference Checking
Reporting & Statistics
Screening Services Integration
Self Service Portal
Status Tracking
Tenant Screening
More features of Certn
API
Applicant Tracking
Compliance Management
Criminal History Verification
Data Verification
Education Verification
Employment Eligibility Verification
Identity Verification
Instant Check
Search/Filter
Summary Reports
Third-Party Integrations

Certn Integrations

Lever

Greenhouse

Workable

Vanta

iCIMS Hire

JobAdder

See all 14 integrations

Certn User Reviews

Overall Rating

4.6

Ratings Breakdown

78%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

Sharla R.

Verified reviewer

Management Consulting

51-200 employees

Used other for less than 2 years

Review source

Reviewed May 2020

Ease of Use and Fast

We use this for some candidate background and criminal recorded checks. It's very easy as the administrator to send out, and our customers seem to be able to follow directions with ease. It's a great system.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This program is easy, fast, inexpensive, and has great customer service. If the receiver of the request follows the instructions, it's easy and fast for them to complete as well.

Cons:

I have not had any issues. This program is easy to follow.

Reasons for switching to Certn

We still have the Mintz accounts, but Certn is easier and less expensive

Bruce D.

Verified reviewer

Building Materials

1001-5000 employees

Used weekly for less than 12 months

Reviewed July 2021

Value is certain with Certn

As of last fall 2020 we competely switched over to Certn after our organization was using another major service provider for years. Really liked the easy of access of the tool and how quickly results were been provided to us (within 15 minutes in many cases). What's even more amusing is that many months after going 100% with Certn, our Owner emailed my boss and myself an article highlighting Certn's growth and funding announcement. Our Owner is very keen for us to using industry leading services and technologies to support our business. When I advised we had already incorporated Certn fully into our recruitment procedures, definitely made my boss look good that we had the best in the business already integrated. And there have been no regrets. I would highly recommend Certn for your processes if you are looking for a super quick, effective service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it was easy to access online, offered a branded self-serve portal, costing was very competitive, speed of service is outstanding, and super easy to integrate with our ATS (API code readily available). Finally, the folks at Certn were super easy to deal with - support was in the country not in India.

Cons:

I would like to see more on options on Credit reporting built in.

Reasons for choosing Certn

Although we also use Checkr in our US operations, we will be moving those requirements over to Certn this year. Sterling's service was brutally slow as well as expensive. While Checkr has been good, consolidating all our requirements under one service is more cost effective.

Reasons for switching to Certn

Cost, speed of service, self-service portal, local support, variety of available background check services to choose from

Carol C.

Verified reviewer

Staffing and Recruiting

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed June 2025

Terribe Customer suppport & technical Service

Terrible service, no one answers, there is always bugs in the system and they dont resolve untill days after. Its a terrible expensive experience with no customer service and its frustrating. I canceleld it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It seemed very practical and good at the begining having every candidate handy with the results and in a list with sections

Cons:

Too many bugs in the system, they take too long to answer a support question or FUP in anything, no one really knows what to do in a situation. Terrible!

Reasons for choosing Certn

this does not apply. even your survey is terrible and dfoes not make sense with the questions. My answer was none but you cant!

Reasons for switching to Certn

I did not want to but certn gave me no choice

Derrick A.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Increase price without notice

It is good because I like the fact that they don’t take my money I prepaid if I don’t use their service for a while . Onfindo and [SENSITIVE CONTENT HIDDEN] take your money if you don’t use your prepayment . So in a long term certn is good if you loaded a lot of prepayment to use as needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to send a resend user request to verify and the simplicity of soft check . Prepayment of my funds don’t get taken like Jumio and Onfido

Cons:

Not mobile friendly on mobile app, verifying email can be added multiple time without validation that the email has already been verified. You loose money doing double verification if you don’t track on your own

Reasons for choosing Certn

They do the same as Onfido . You loose your money after 1 year

Reasons for switching to Certn

Their terms and conditions were not favorable to start up . Thé collect $10,000 from you and if in one year you used only $2,000 they take the rest of the money .

Samara G.

Verified reviewer

Financial Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2020

Great service

Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Certn has been easy to use, competitive with their pricing, and has a very quick turn around!

Cons:

I can't think of anything in particular that's not working well! We have had a few issues with the integration in our ATS but as soon as we've reached out to Certn, they've fixed it quickly.

Reasons for switching to Certn

Cost & customer service experience with Checkr. As a Canadian client, we had a lot of issues with them, and it took ages to get any assistance. They were also increasing their price and turnaround for checks took days, versus with Certn it takes a few hours at most!

Dina W.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2020

Certn Review

My experience has been awesome from quick response to any queries or expansion on data

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about this software is it is extremely easy and quick to use. The response is quick unless there is an issue with the person I am looking into.

Cons:

Sometimes it is not clear at what stage the applicant is at Did they submit?

Reasons for switching to Certn

It was very slow, awful service and we did nto receive bang for our buck

Rachel Q.

Verified reviewer

Financial Services

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed May 2020

Easy to use, cost effective check for on-boarding employees

Cost saving and convenient service. We source it initially for creditor background check, now we use it for our own HR on-boarding check.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is easy to use and aesthetically pleasing. The checks come through pretty fast (most case the checks came back in 2hrs after initial request) and email notifications get sent when a check is completed. Their check covers a variety of database and sanction list and geographies : including Criminal record, public safety, public court record, and global sanction list. Added bonus is that they also included the social media profile for candidates, although we are not making decision based on the social media presence, it's something good to have there. MOST IMPORTANT: it's cost effective. No monthly subscription. It's pay as you go. Way more cheaper compared to traditional background check for low volume user They also have a very good custom service team, answering questions whenever needed.

Cons:

I wouldn't say it's my least favorite, however because the way how they charge their service is: Basic check + add on checks. ( some of the add-on checks can get expensive), so the user need to understand the differences and value of the add-on check and choose add-on service appropriately.

Reasons for choosing Certn

Fama checks social media only, and doesn't cover the broad list I want to check against

Reasons for switching to Certn

Certn offer cost saving and convenient service.

Breanna M.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed May 2020

Certn Review

Certn is amazing! Their support team is very efficient and prompt to respond to any questions or issues I've experienced. Certn is a "no-brainer" to use to completed background, credit or educational checks and would highly recommend to any company looking for quick turnaround times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Certn was extremely easy to set up and use. It is very user friendly and easy to teach others on my team how to use and add them as users on our company account. It is very quick and able to yield results much quicker than other providers.

Cons:

I have no encountered any issues to comment on.

Reasons for choosing Certn

We started using another provider and I was approached by the [SENSITIVE CONTENT HIDDEN] of Certn. After using a trial, it was very easy to make the switch.

Reasons for switching to Certn

Quicker turnaround time and user-friendliness.

Brad G.

Verified reviewer

Management Consulting

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed May 2020

Exactly what we needed

Ratings Breakdown

Ease of use

Functionality

Pros:

Incredibly easy to use. Great user experience.

Cons:

Haven’t had any issues to date. Have only used pretty basic functions.

Reasons for choosing Certn

No others considered

Reasons for switching to Certn

Spoke with [SENSITIVE CONTENT HIDDEN] and felt it was worth giving a new product a chance

Che H.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

No report, took payment, no refund.

Pretty sure i got scammed and this company is bogus

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Nothing, filled out application and they took my payment, waited but no background check. Asked what had happened, they insisted i do it over again, did that asked for another payment. Messaged customer support again they said the only way to get around the payment step was to provide my full name , birthday, and current address. 8 days later nothing so asked for a refund they said same thing, only way to refund me was to provide my name ,birthday, and address so they know that the refund is going to the right person. 10 days now missed my job opportunity and still run around game.

Showing 1 - 10 of 80 Reviews

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