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Josh P.
Advisor, 7 years

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Updated December 17, 2025
RefNow vs Vitay: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
£12.99
one time
$699.00
per year
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Third-Party Integrations
4.83
Feedback Management
4.78
Reference Checking
4.73
See All
Reference Request Automation
4.93
Reference Checking
4.92
Reminders
4.86
See All
Integrations
See All
See All
Pros / Cons
- While RefNow is efficient, it could benefit from more customization options and a smoother user interface to enhance the overall experience
- I can see this current system weeding out totally unsuitable candidates but I'm not sure it would give me enough to make a firm decision on a candidate
Read more
- I love the simplicity of speaking to references in all aspects - for the candidate, the reference and the recruiter.
- I like Vitay's ease of use, especially the automation of reminders, which significantly reduces the back-and-forth communication typically involved in the reference check process.
Read more
Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad