Banzai Reach 2026: Benefits, Features & Pricing

- Customized for you needs - Easy to use - Quality Results

- I do not have a con, but I do think customers need to test out more than one event to determine quality. Don't expect results on the first event. Optimize and know the audience you want to target.

I like that they are responsive and their service is great. They drive a good many leads to my events in a short amount of time.

I wish they had a wider security database - especially for executives/directors+

When we first starting using Banzai in 2018, it worked great. We had them reaching out to their database as well as our target accounts to drive registrations for events. However, things took a tragic turn in 2019. They added on webinar support capabilities and over promised and undelivered. The dashboard is relatively easy to use to set up events and add goals around registrations. You can easily see where they are in the outreach process in terms of total registrants (with ability to export the list) as well as email deliverability rates. They also have the option to send inMails as part of the cadence, but warned that there is less control over who registers from inMail.

Where to begin! First, the customer service is horrible. In two years we have had multiple account managers who made promises they couldn't keep. We purchased an additional 1,000 credits in early 2019 to use for webinars and at the end of the year had more than 900 remaining. Programs were not launched when they said they were. Emails were severely impacted by deliverability rates, but none of this was communicated. WE had to do our own digging in the dashboard to uncover insights as to why the registration wasn't there. They made every excuse in the book in our weekly calls with no sign of improvement. We were told our credits would be able to transfer to the following year (2020) since they were not able to hold up their end of the agreement and convert a decent majority of them into registrations. At the start of this year we received a new account manager yet again, who is now pressuring us to buy more credits saying the roll over isn't valid and expired. Needless to say, we are very unhappy! We tried to pull in old account managers into the discussion to make them honor their original commitment, but were blocked from this. We had to get our legal counsel involved recently to try and come up with a somewhat fair solution. We now have the next 3 months to use our roll over credits before they expire and we will be required to purchase more or terminate their partnership. I am pretty sure I know what action we will take for Q3 and it won't be to buy more.

It's user friendly; you can quickly see the event details.

It's not integrated with our CRM.

Banzai provides great support for audience acquisition for your events. They really are an extension to your own team, driving the right leads and contacts to activities that help drive awareness and pipeline.

The only thing to be aware of Banzai is that audience profiles need to be very specific because if they are not, they will drive everyone on the profile list.

The Banzai platform is super easy to use, and I love going in and checking progress on events. We are currently running around 25 events, and the platform is a must for us. I also like that we can filter out those we do not want to be contacted prior to the campaigns starting with the use of preview files. We also really like our CSM team.

We had some hiccups with webinars not hitting goals, but Banzai has rolled out a new process for them, so we hope this ups the number of registrants for those campaigns.

Banzai was a really simple system to use and monitor as an extension of our internal team for generating traffic.

If I had a con, it would be that we often started recruiting too early for an event, but that wasn't a reflection on the solution.

I can always depend on Banzai to get us qualified leads no matter the geography. They are a great addition to our own marketing efforts.

I wish we could start getting leads for events earlier in our marketing process. We start marketing our events 2 months out, so it would be nice to get registrations at that point. But I know Banzai has their sweet spot figured out.

Delivered high registration and attendance for our events

data hygiene could be better when do segment building

Banzai does their best to match the needs you have to realistic expectations to meet the goals you're working to achieve with your events.

This is not applicable for our company.