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Admin By Request vs BeyondTrust Remote Support

Updated February 2, 2026

Admin By Request vs BeyondTrust Remote Support: Which is best for you?

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1 million+ businesses helped
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Starting Price

Pricing available upon request

$1,995.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Audit Trail
5.0
Approval Process Control
4.83
Access Controls/Permissions
4.77
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Remote Monitoring & Management
4.80
Remote Access/Control
4.73
Screen Sharing
4.67
See All
Integrations
Microsoft Entra ID
Microsoft Entra ID
Microsoft Teams
Microsoft Teams
Okta
Okta
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Intelligent Service Management
Intelligent Service Management
Agiloft
Agiloft
JIRA Service Management
JIRA Service Management
See All
Pros / Cons
  • It gave us security control of our fleet and allows us to be sure that our images and SOE stays as it should.
  • It's not as feature-rich as the product offerings from a couple of big names in the industry, but those products are over double and triple the cost. If we were looking for a tool that provided robust endpoint security to help mitigate zero-day exploits, we would have looked elsewhere, but
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  • with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
  • Overall it is not the most conducive for remote workers dependent on connecting to remote desktops.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad