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Faveo Helpdesk vs LiveAgent

Updated February 9, 2026

Faveo Helpdesk vs LiveAgent: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Support Ticket Management
4.58
Ticket Management
4.56
Email Management
4.52
See All
Real-Time Monitoring
5.0
Routing
5.0
Single Sign On
4.86
See All
Integrations
Facebook Apps and Tabs
Facebook Apps and Tabs
Instagram
Instagram
WhatsApp
WhatsApp
See All
Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
ProjectManager
ProjectManager
See All
Pros / Cons
  • One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes
  • The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"
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  • Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
  • It is a bit hard to edit a table because there is no option to delete rows or columns.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Customer Support
4.7/ 5
4.7/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad