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Faveo Helpdesk vs LiveAgent: Which is best for you?
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Features
- One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes
- The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"
- Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox
- It is a bit hard to edit a table because there is no option to delete rows or columns.
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Recommendations
