Remote Utilities 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Remote Utilities

4.7

(22)

Pricing

Starting at $99.00 one time

About Remote Utilities

Remote Utilities is an advanced remote desktop solution designed to empower IT professionals. It enables the monitoring of screens, control of mouse pointers, sending of keystrokes, and execution of applications on remote systems. With the inclusion of host and agent modules, professionals can gain either unattended or attended access across various remote workstations and servers.

Featuring a robust management interface, Remote Utilities allows administrators to construct, synchronize, and backup address books or folders for all connections effortlessly. This feature-rich solution enables support teams to establish multi-user chat panels or engage in voice/video calls with remote users, enhancing communication and collaboration. Users can generate insightful reports to evaluate the performance of hardware and software across multiple systems and employ a drag-and-drop interface for easy file transfers between remote and local systems.

Remote Utilities extends its accessibility by providing dedicated applications for Android and iOS, allowing seamless access via mobile devices. Available on a perpetual license, support for Remote Utilities is extensive, including documentation, e...

Remote Utilities Screenshots

Remote Utilities Pricing and Plans

Starting price: $99.00 one time

Free Trial

Free Version

Starter

$99.00

flat rate, one time

Plan includes:

Address Book Sync
Authentication Methods
Centralized User
Cloud Connection
Community Forum
Customization
Direct Correction
Documentation
Free MSI Files
Relay Server

Plus

$249.00

flat rate, one time

Plan includes:

Address Book Sync
Authentication Methods
Centralized User
Cloud Connection
Community Forum
Customization
Direct Correction
Documentation
Free MSI Files
Relay Server

Pro

$499.00

flat rate, one time

Plan includes:

Address Book Sync
Authentication Methods
Centralized User
Cloud Connection
Community Forum
Customization
Direct Correction
Documentation
Free MSI Files
Full Silent Install

Site

$12,000.00

flat rate, one time

Plan includes:

Address Book Sync
Authentication Methods
Centralized User
Cloud Connection
Community Forum
Customization
Direct Correction
Documentation
Free MSI Files
Full Silent Install

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Remote Utilities Features

Popular features found in Remote Desktop
Access Controls/Permissions
Real-Time Chat
Remote Printing
Screen Recording
Screen Sharing
More features of Remote Utilities
Active Directory Integration
Activity Dashboard
Authentication
Chat/Messaging
Collaboration Tools
Customizable Branding
Diagnostics Tools
Drag & Drop
Event Logs
File Sharing
File Transfer
Live Chat
Mobile Access
Monitoring
Multiple Monitor Access
Multiple User Accounts
Real-Time Monitoring
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Role-Based Permissions
Secure Data Storage
Secure Login
Server Monitoring
Session Recording
SSL Security
Troubleshooting
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
User Management

Remote Utilities User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

32%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.3

Functionality

4.8

Ígor S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

One of the best remote support softwares, full of useful add-ons

It allowed me to work from home with the small business that I have in my mother's house that is in another city, because by this means we can work together on the same PC and see together our administration and HR software, live chat and even record the work session

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We know what we are looking for in remote support software but "Remote Utilities" offers a wide range of options that highlight it over others, such as: + possibility to record in video the entire remote session + possibility to manage which type of session to use according to the quality or speed of the internet connection (even lower the video quality to 2bits or in black and white) + different modes of connection, from total control, only see, control of the windows registry, tasks and services, inventory manager (see features of the pc only, that is, the session will only bring this information and nothing else) + the so required drag and drop function to access the clipboard in a simple and easy way

Cons:

to be so complete I only saw a fault and that is that the installer comes separately, one for who will make the connection and another for who will receive it, although this allows to maintain a scheme of "support-end user" can become cumbersome to install and configure for an inexperienced end user.

Vendor Response

Thank you, Igor!

Replied July 2018

David S.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Remote Utilities Make working from home possible

My experience has been very positive. It always works, seems very secure with MFA access to individual computers. I can have full control, screen share, and file transfer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Remote Utilities has allowed me to work from home, it is fast and secure

Cons:

I do not have any cons. RU always works.

Reasons for switching to Remote Utilities

Remote Utilities was much less expensive. I think it is faster as well

John peter C.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Convenient experience

Very easy to use and easy access to all computer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily access all computer by using this

Cons:

Nothing everything I like to use this application.

Mark L.

Verified reviewer

Computer Software

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2024

My experience with Remote Utilities for support

It has just been very good. Easy for client to install the host side. Seems to handle multiple screens and various screen sizes pretty well. Sometimes a connection to a specific machine might be a little glitchy, but that's to be expected when you are trying to match operating systems, screens, screen sizes, etc. For example, I have one client where for some reason some of the colors on his screen don't appear on mine! Maybe it is the Theme he is using or something like that, but I've never seen this with any other client (and no issue with same client on a prior machine).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the "viewer"/remote, I can get complete access to a Host machine, which is important as I do software support. It supports multiple screens (I can independently see each screen or all at once), and I can upload/download files as needed. Depending on their situation, the client can have the host always on (convenient for me to make late-night updates), or use the Agent so they are only on-line on-demand (a little safer perhaps).

Cons:

Well, there is a free version which just limits (to 10) how many stored host connections you can have (no loss of functionality). I use a paid version so I can get up to 20 connections. I'd like a few more connections, but the cost of moving-up to next level isn't worth it.

Reasons for switching to Remote Utilities

I tried it and I liked it better.aaaaaaaaaaaaaaaaaaaa

scott l.

Verified reviewer

Broadcast Media

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Very Satisfied Customer

It's made a huge difference to our operation at a minimal cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For US$99 for a lifetime licence this software is extremely beneficial. Probably repaid my saved travel costs in the first couple of months. Has added a few layers of convenience and flexibility to our operation.

Cons:

the User Interface is very basic in terns of graphics display but that also means it's easy and uncluttered.

Reasons for choosing Remote Utilities

Initially on price comparison. It has proven to be excellent value for money.

Vendor Response

Thank you for your review!

Replied September 2022

Arthur B.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2023

Last Hope for Linking Older OS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Remote Utilities is now, from my research, the only remote app that accomodates users of older operating systems. I downloaded all of them, and they all warned, that their program does not support the OS I am still using. I desktops with Windows 11, but need to maintain files and programs using the Microsoft Vista OS. ONLY Remote Utilities has supported users like me.

Cons:

I believe the purchase price is a high for the nature of the program, but, since I need the features, I paid the price.

Reasons for choosing Remote Utilities

The only one supporting Microsoft Vista.

Reasons for switching to Remote Utilities

Splashtop announced that they will no longer support Microsoft Vista and other older OS>

Vendor Response

Thank you for your review ! We really appreciate it.

Replied October 2023

Caroline B.

Verified reviewer

Accounting

2-10 employees

Used weekly for free trial

Review source

Reviewed June 2024

New user good so far

Good so far! Looking forward to using more options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable, easy to navigate, great options

Cons:

Nothing to mention yet, new user, haven't run into issues so far

Muhamad Yusman B.

Verified reviewer

E-Learning

501-1000 employees

Used daily for free trial

Review source

Reviewed July 2023

Good for monitor and controll other PC

It is a very use full apps since i can operate other PC remotely. It is not only for office use but also for parents who want to monitor their children computer activities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This small apps is easy to install and use. Very suitable for various networking type such as home, small office and enterprises. It has almost complete feature that you need such as remote desktop, file transfer, keyboard/mouse lock and even shutdown/restart the remote PC.

Cons:

It only allow a few remote PC for a trial version.

Vendor Response

Dear Muhamad, thank you for your review! Much appreciated.

Replied July 2023

Sean J.

Verified reviewer

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed June 2018

Great value for money remote management software

Being able to offer my customers a remote support solution for minimal to no cost as a startup business, until I can afford a more expensive solution with better feature sets. I can still offer the features of the big guys for little to no additional cost to my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Free option for startups for supporting up to 5 computers that are stored in the remote client. This is a great product for startup computer repair companies or used on a small business network. Has a great feature set, and love being able to package up the remote endpoint with my own white labelling.

Cons:

Some instabilities, and dropouts. often find it re-connecting. A scale feature to match the connection speed would be handy that changes the quality of the view based on connection speed.

Vendor Response

Thank you for the review! Regarding the instabilities - in version 6.9 we implemented some fixes that should improve connection performance. Regarding auto-adjusting the quality, this feature is also in development and will be available in the future updates.

Replied June 2018

John H.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2019

Frankly, it just can't get much better than this!

Close to perfect!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Remote Utilities does it all! With playing around with many remote access maintenance apps for years I finally found the perfect solution to my support needs. My last solution was VNC but looking at the logs I realized that VNC was under constant hacking attempts. Remote Utilities is very secure and full-featured and flawless in its operation...

Cons:

The only down side I have seen is when a customer who is a complete computer novice tries to install the software. The ID# is sometimes hard for them to find.

Vendor Response

Thank you, John! We will do our best to further improve Remote Utilities and add more exciting features.

Replied April 2019

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