TSPlus vs Zoho Assist: Which is best for you?

I have been using TSplus with the Advanced Security plugin for my team and our customers for a long time: we consider it a valid solution with equally valid support.

No direct telephone support, security features are add-ons and extra cost.

The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient.

Have some connection issues and lag. If a user has a dual-screen setup, it doesn't always allow the remote session to be moved to the preferred screen, causing frustration for the technician.