HireTrack NX 2026: Benefits, Features & Pricing

All in all we are very pleased with the Hiretrack NX software, the team and the support from Navigator systems. They have come a long way developing the ultimate rental software and continue to improve with every major update. When all data is set up correctly, and all reports (either standard, tailored or completely custom-made) are in place, it really improves operation speed and insight from every desk in the office or warehouse. Already happy and eager to learn what the future will bring.

We as PSAV have decided to go for a BETA version program with Navigator Systems using HireTrack NX. At the beginning due to the Beta testing we have had some issues but these were addressed quickly and almost solved the same day. The customer service of the Navigator Systems team is outstanding and I really enjoy working with the team. No matter what all my requests were treated in a timely fashion and the team delivered appropriate solutions. When comparing both systems Eclipse and NX I can only say that it is now a pleasure to work with NX. There is a lot more flexibility when writing proposals while still being very strict on equipment management. We as a company don't use all areas of NX but the ones we do work with operate to our full expectations - as mentioned if there is any bug the team will always help solving the problem. Additionally I very much like the management tool being now within NX plus the reporting side which provides us a lot more analysis of our operations. I believe there are still some minor areas to be developed such as the CRM tool and some items we added to the wish list of the Navigator Systems team. NX is a very organic product that is developing and personally I very much appreciate these developments as we as PSAV will benefit from this and improve our operations . I look forward to being part of any new implementations to NX. Thanks to the Navigator team!

We have used Hiretrack NX for several years and prior to this we used its predecessor Hiretrack Eclipse. We couldn't run our business without Hiretrack, it is an excellent piece of software which pays for itself time and again in reduced running costs.

Improved ROI, asset control, client control, multi site operation and reduced support requirement.

Hiretrack NX is a powerful company management software solution and is now the heart of everything we do at MSP Global Ltd. We try to use all sections of the software including equipment hire, crewing, transport, testing & repairs along with full inventory management. We have barcoded our equipment and around 95% of this is now scanned out and back on all events. Within the crewing section, we charge, allocate all crew and create PO numbers to confirm them. Then within the transport section we have all our vehicles and allocate each vehicle to a specific job.

Enlightened have been using Navigators software for over 15 years. About 3 years ago we upgraded from Hiretrack Eclipse to Hiretrack NX and have never looked back. Hiretrack NX is a very powerful company management software solution and really is now at the heart of everything we do at Enlightened. This includes hire, production, install, sales, testing & repairs along with full inventory and asset management. Hiretrack NX is only as good as the information you put into it. Keeping the inventory accurate is essential to our daily use - but once correct means that you know where every last cable is, and possibly more importantly where it is coming back from for the next job. At Enlightened we have taken on board a lot of the features and facilities. We barcode scan about 90% of our equipment, we manage transport and crew allocations. All our PAT and LOLER results are loaded in too. It really is the centre of our operation. Navigator Systems support has been incredible. On the occasions that something strange has happened, they have been very quick to respond and resolve. Access to the SQL engine is a breath of fresh air. We can create queries and reports with ease to show whatever information we can imagine. We are frequently approached by other companies trying to sell us rental management solutions - to date no one has got close to offering the functionality let alone the cost. Hiretrack NX really is invaluable to us.

HireTrack is a great system and covers all the areas we require and Navigator are always developing and listening to feedback from users to make the programme even better. I do not believe we are using all features to their full capacity yet but we are always learning new ways to improve how we work as a company. The ability to create custom reports, some ourselves and others from support (chargeable) is great. The online knowledge base and videos are a useful tool and often answer questions, but if not the support team are brilliant and will get back to you pretty quickly with an answer or simple instructions on what you could do. If starting from scratch and not upgrading from Eclipse the setup is time consuming, inputting all equipment, clients, suppliers, venues, freelancers but it is worth it in the long term. Everyone working off a live system, means less chance of error and things getting missed, different access levels for different departments on the system is a bonus.

Very stable software, with great support, knowledge of our business, and willing to add features on request. Worth every penny.