TapGoods Event Rental Software 2026: Benefits, Features & Pricing

Thanks for the input, Courtney! As I'm sure you've seen, since you provided this input in 2018, a lot has changed. We now run on redundant 2-coast operations on Amazon Web Services (AWS), which allows us to provide zero-downtime deployments. And, we've continued to build features that help Perch operate smoothly and grow!

Replied May 2020

Hi Sid, Thank you for the thoughtful and detailed review! We’re so glad to hear that our team’s responsiveness and adaptability have made a meaningful difference for your business. Partnering with customers like you to shape the platform is one of our favorite parts of the job. We also appreciate your note about simultaneous logins—it’s a valid limitation, and feedback like this helps us continue evolving in the right direction. We’re excited to keep growing with you and can’t wait to hear what you think as you dive deeper into the platform’s full potential.

Replied April 2025

Hi Jay, I can't find an account associated with you. Can you please contact us so I can rectify the concerns you have? We never want anyone to use our software and have a bad experience, and I would love the opportunity to make it right for you!

Replied December 2024

Thank you so much for your review! We’re thrilled to hear that you’ve found the automatic emails and credit card processing features helpful for managing your rentals. It’s great to know the system has made running your business easier and less stressful! We truly appreciate your feedback about the checkout link experience — we’re always looking for ways to make things smoother for customers, and this helps us improve. We’re also glad our support team could provide excellent customer care throughout your setup. Thank you for being part of the TapGoods community! We’re excited to continue helping your business grow.

Replied November 2025

Luke: thank you so much for the thoughtful review and kind words! We're thrilled to hear that your experience with TapGoods PRO—and our team—has been so positive. It means a lot to us that you’ve felt supported from onboarding through day-to-day use. We also appreciate your feedback on updates and occasional glitches. While we strive to improve continuously, your input helps us prioritize what matters most to users like you. We’re grateful to have you on board and look forward to growing together!

Replied April 2025

Thank you for your fantastic review! We're so glad to hear that TapGoods has streamlined your orders, inventory, and routing processes and that the onboarding experience was smooth for your entire team. A huge shoutout to our onboarding team—they’ll love hearing your kind words! It's great to know that any issues you've encountered have been minimal and that our support team has been able to assist you quickly. We’re always here to help and continuously improve to meet the needs of growing businesses like yours. Thanks for choosing TapGoods—we’re excited to keep supporting your success!

Replied February 2025

Hi Charlsi, Thank you so much for the kind words and the 5-star review! 🎉 We're thrilled to hear that our team helped make your onboarding experience smooth and successful—it means a lot to us. We totally understand that the software can feel a little intimidating at first, but we’re glad to hear it’s clicking into place as you get into the swing of things. We built TapGoods PRO to grow with businesses of all sizes, and it’s awesome to hear that the customization and multi-location support are working well for you. Thanks again for choosing us—we’re so happy to be part of your rental journey!

Replied April 2025

We're thrilled to hear that TapGoods has made creating picklists easier and has been a great fit for B&B's operations! Streamlining order management and improving efficiency is exactly what we aim for. We appreciate your note on subrentals and inventory accuracy—we’re always working to refine and enhance these features. If you ever have specific feedback or need assistance, our team is happy to help! Thanks again for choosing TapGoods. We’re excited to continue supporting your business!

Replied February 2025

Thank you for your thoughtful review! We're so glad to hear that you find TapGoods user-friendly and that our customer service team has been able to support your needs. We appreciate your patience as we worked through the initial challenges with load times and sub-rentals—your feedback has been invaluable in refining our system. It’s been a pleasure collaborating with you to tailor TapGoods to your unique inventory management needs, and we look forward to continuing to support your business as you grow. Cheers to a great partnership!

Replied February 2025

Jules - thank you so much for sharing your experience! We’re thrilled to hear that our support team’s responsiveness has made a positive impact—that’s a top priority for us. We’re also glad the reporting features are helping you manage your business more effectively; it’s wonderful to know we’re supporting your success. We truly appreciate your feedback about adding more customizations to printouts. It’s suggestions like yours that help us grow and improve, so thank you for taking the time to share your thoughts. Please stay in touch and let us know if there’s anything else we can do to help your business thrive. We’re here for you every step of the way!

Replied November 2024