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Josh P.

Artificial intelligence (AI) is reshaping medical software by automating routine tasks, improving decision-making, and enhancing patient care. For mental health practices, AI tools can streamline scheduling, billing, and clinical documentation while offering predictive insights.
This article compares two medical practice management software platforms—SimplePractice and TherapyNotes, LLC—to understand how each leverages AI across key operational areas. From appointment scheduling and documentation to billing and compliance, we evaluate their AI capabilities to help small and midsize healthcare businesses make informed decisions. Read more.
Here are six key AI features that help medical practices automate tasks, improve accuracy, and deliver better patient experiences:
Clinical documentation: Generate Subjective, Objective, Assessment, Plan (SOAP); Data, Assessment, Plan (DAP); or Behavior, Intervention, Response, Plan (BIRP) notes from transcripts and session summaries, and assist in building intake notes, progress notes, and treatment plans.
Transcription and voice recognition: Convert spoken words into text and support voice dictation for faster documentation.
Patient communication: Send reminders and respond to FAQs using AI-powered messaging systems, keeping patients informed and engaged.
Billing and invoicing: Generate invoices and apply the correct codes using AI to reduce errors and expedite reimbursement cycles.
Clinical summaries: Condense client history, secure messages, and session notes for quick review during consultations.
Clinical decision support: Analyze patient data to suggest diagnoses, treatment options, and alerts, helping providers make faster, evidence-based decisions.

| SimplePractice | TherapyNotes, LLC |
|---|---|---|
Starting price | $49 per month (billed monthly) | $69 per user, per month (billed monthly) |
Cost of AI features | Note Taker is available as an add-on to any SimplePractice plan. It’s free to try for 30 days, then $35 per month, per clinician. | Available as an integrated feature for $40 per month, per clinician. |
Free trial | Available for 30 days | Available for 30 days |
Freemium version | Not available | Not available |
Value-for-money rating | 3.5/5 | 4.4/5 |
Note: Ratings, reviews, and pricing are as of November 2025
SimplePractice uses artificial intelligence to simplify clinical documentation and enhance client engagement. Its AI-powered Note Taker transcribes therapy sessions in real time, generates draft progress notes, and adapts to clinician styles. It also offers pre-session summaries and automated reminders to streamline workflows and reduce administrative burden. The Note Taker is available as an add-on to any SimplePractice plan—free to try for 30 days, then $35 per month per clinician.
AI-enabled medical features:
Progress notes: Automatically generate SOAP, DAP, and BIRP notes using session transcripts, helping clinicians save time and maintain consistency.
HIPAA compliance: All AI tools, including the Note Taker and session summarizer, are HIPAA-compliant and HITRUST-certified to ensure the secure handling of patient data.
Pre-appointment summaries: Provide clinicians with a snapshot of the client's history, treatment goals, and previous notes before each session, thereby improving preparedness and continuity of care.
Dictation and audio upload: Dictate notes or upload audio files after the session. The AI processes these inputs to generate structured progress notes, reducing the need for manual typing.
Speaker differentiation: Distinguish between therapist and client voices during transcription, improving clarity and accuracy in session documentation.
Solo practitioners and small clinics seeking to minimize documentation time may derive the most benefit from SimplePractice’s AI-powered Note Taker. Automating progress note creation and adapting to individual writing styles helps clinicians focus more on patient care and less on paperwork.
“User friendly, the templates are helpful and easy to use, telehealth feature, and I like how the goals from the treatment plan show next to the progress notes.” (Allison G., Therapist, 2025)
“Overall, I am 1000% satisfied. I could not see myself going to another platform. I've researched others and I've talked to friends and colleagues who use different platforms, and the others are not a match for SimplePractice at all. They came up with the perfect name for this platform because it does make running my private practice simple.” (LaShundra C., Licensed Professional Counselor Supervisor Clinical Director, 2024)
“I like that Simple Practice has all of the features that any mental health practice would need, and it can be as simple or detailed as the user likes.” (Anna G., Psychotherapist, )
TherapyNotes, LLC includes TherapyFuel, a suite of AI-driven tools to streamline clinical documentation and routine administrative tasks. These features help therapists quickly generate notes, treatment plans, and summaries based on session content and client history. Designed with data security in mind, TherapyFuel adheres to HIPAA standards, ensuring that sensitive information is handled safely and responsibly. The AI suite is available as an integrated feature for $40 per month, per clinician.
AI-enabled medical features:
Progress notes: Automatically generate SOAP notes using session summaries or live transcripts, reducing documentation time and backlog.
Treatment plans: Draft goals, objectives, and interventions tailored to each treatment focus, enabling clinicians to build structured plans.
Client history summaries: Create concise summaries from intake forms and past notes, making it easier to prepare for sessions and reference key details.
Contact notes: Summarize secure message threads into formal contact notes, saving time on manual documentation.
Clinical voice settings: Allow clinicians to personalize tone, formality, and phrasing in AI-generated notes to match their documentation style.
Populate insurance policies: Extract and auto-fill insurance details from uploaded cards, reducing manual entry and billing errors.
Adjust tone: Refine AI-generated notes to be more formal, concise, or descriptive, as preferred by the clinician.
Therapists managing high volumes of documentation, especially those in group practices or handling complex treatment plans, can benefit from TherapyFuel’s ability to generate SOAP notes from transcripts. This feature helps reduce time spent on paperwork, allowing clinicians to focus more on client care and less on administrative tasks.
“Everything is in one easy spot. I can schedule an appointment, do telehealth, take notes, and bill all in the same platform. You don't really need anything else when using TherapyNotes, LLC. It keeps track of everything for you. Making the work load so much easier.” (Desiree G., Peer Support Worker)
“The platform made it easy to schedule appointments with clients and made billing easily available all in one place.” (Ileana A., LPC-Associate Owner)
“TherapyNotes makes clinical documentation very simple. The templates are easy to use and customize if needed. The information flows from intake, intake note to treatment plan and progress notes. I don't worry about missing an insurance requirement.” (Regina M., Practice Owner)
Both platforms provide HIPAA-compliant AI tools and a 30-day free trial, so the best choice depends on your practice size, workflow complexity, and budget.
If your priority is streamlined documentation for solo practice, SimplePractice may be the better fit. Its AI-powered Note Taker focuses on transcribing sessions and generating SOAP, DAP, and BIRP notes, helping clinicians reduce paperwork and maintain consistency. This makes it ideal for small practices that value simplicity and cost-effectiveness.
On the other hand, TherapyNotes offers broader AI functionality through TherapyFuel, including note generation, treatment plan drafting, client history summaries, and the extraction of insurance card data. These features can significantly benefit group practices or clinics with high documentation volumes, where efficiency and customization are most important.
Are the AI features free in SimplePractice and TherapyNotes?
No, AI capabilities in both platforms are offered as paid add-ons. In SimplePractice, the AI-powered Note Taker is free to try for 30 days and then costs $35 per month per clinician. TherapyNotes provides its TherapyFuel AI suite as an integrated feature priced at $40 per month per clinician. These costs are in addition to the base subscription fees for each platform.
Which platform offers more advanced AI capabilities, SimplePractice or TherapyNotes?
Both platforms focus on documentation and transcription. TherapyNotes currently offers broader AI functionality with TherapyFuel, including summarization and partial billing automation, while SimplePractice’s AI is primarily for note-taking and transcription.
How much does SimplePractice vs. TherapyNotes cost?
SimplePractice starts at $49 per month for its Starter plan, while TherapyNotes begins at $69 per month for solo practitioners. Both platforms offer a 30-day free trial, allowing users to explore core features before committing.
Are predictive analytics or clinical decision support available in these tools?
No. Neither SimplePractice nor TherapyNotes currently offers AI-driven predictive analytics or clinical decision support. These features remain on the horizon for most practice management systems.
Why should SMBs care about AI in practice management software?
AI reduces manual work, improves documentation accuracy, and saves time for clinicians. While current AI features focus on note-taking and transcription, future advancements could streamline billing, compliance, and patient engagement.
Products were selected for comparison based on the highest overall ratings and search volume.
Each product’s overall rating is based on the analysis of our verified user review data. Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information.
Our research team identified common AI features by analyzing frequently occurring capabilities across top-rated products in Software Advice's medical practice management category. This list is not exhaustive. For additional capabilities, refer to individual vendors’ websites.
For details about the products and their AI-enabled features, we referenced publicly available sources, primarily vendor websites, as of November 2025. In some cases, vendors supply us with information, which our research team then validates via public sources.
Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinions and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.
Editorial Independence: We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic or leads, this has no influence on our methodology.