AIM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AIM

4.1

(198)

Pricing

Starting at $995.00 one time

About AIM

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers.

The AIM base package offers the essential components required to elevate POS operations to the next level. Along with inventory and point of sale features, the software provides end-to-end solutions, including licensing, customer management, scheduling, and labeling tools. The complete POS solutions within AIM allow retailers to funnel multiple transaction methods into one platform, ensuring efficiency and accuracy in daily sales posting.

AIM's inventory management capabilities simplify the process of tracking various inventory types, from serialized items to accessories and package deals. Retailers can optimize inventory levels, reduce costs, and improve cash flow using the software's automated inventory optimization features. The system allows for quick and easy physical inventory counts with handheld store floor data collectors, strea...

AIM Screenshots

AIM Pricing and Plans

Starting price: $995.00 one time

Free Trial

Free Version

Base Package

$995.00

flat rate, one time

Plan includes:

1-Hour Online Training
1 Workstation License and Two Months of Premium Maintenance Plan
Accounts Receivable
All Point of Sale Activity
Barcoding
Customer Management
Daily Report
Electronic Gift Card Capabilitiesm Complete POS Activity
Includes 1 User
Inventory Control

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AIM Features

Popular features found in Retail POS System
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
More features of AIM
Accounting
Accounting Integration
Barcode Recognition
Billing & Invoicing
Commission Management
CRM
Customer Accounts
Customer Database
Customer History
Customizable Reports
Discount Management
eCommerce Management
Electronic Signature
Email Marketing
Employee Management
For Retail
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Item Management
Layaway Management
Loyalty Program
Multi-Location
Ordering Automation
Order Management
Payment Processing
Point of Sale (POS)
Purchase Order Management
Receipt Management
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Scheduling
Stock Management
Tee Sheet Management
Templates
Transaction History

AIM Integrations

Smartwaiver

FastBound

AIM User Reviews

Overall Rating

4.1

Ratings Breakdown

50%

32%

Secondary Ratings

Ease of Use

3.6

Value for money

4.0

Customer support

4.2

Functionality

4.2

Tim S.

Retail

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed September 2018

This software does everything

Previously 3

Ratings Breakdown

Ease of use

Previously 2

Value for money

Customer support

Previously 3

Functionality

Previously 3

Pros:

It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software.

Cons:

It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it.

Holly V.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Pleased!

Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Cons:

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Reasons for choosing AIM

I didn't know of any other software programs that offered what we needed in the music retail/instrument rental business other than Rain and AIM.

Reasons for switching to AIM

Their rental contract module was terrible. It was super inefficient with tons of mistakes. I felt like our customers couldn't trust us with their personal info, as Rain seemed to just take payments out whenever, and would change the amounts on a whim and then when we asked about it they would just say it was a "glitch". We were with them for a year and a half before switching back to AIM.

Mike D.

Retail

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed February 2018

It helps run all the segments of my business

Previously 4

We have been using the program since 1998. The DOS version

Ratings Breakdown

Ease of use

Functionality

Previously 4

Pros:

The modules that correspond to each segment of my business work well. The fact that I can purchase as few or as many as I need is nice.

Cons:

The program procedures are not always intuitive Web design in the program that interfaces with AMSi is difficult

Kellie K.

Verified reviewer

Sporting Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Product Review

My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.

Cons:

I find that it is hard to find a credit card company that is compliant with AIM.

Reasons for choosing AIM

Again, firearm friendly, customizable to our needs, range compliant, easy to use, and the customer service.

Reasons for switching to AIM

Firearm friendly, customizable to our needs, range compliant.

Al M.

Verified reviewer

Sporting Goods

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2023

AIM Software and POS System for retail sales

Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quickly execute sales, tracking serialized inventory and sales is detailed and quick.

Cons:

There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.

Reasons for choosing AIM

Customer service, staff knowledge

Reasons for switching to AIM

We needed more tracking and reporting capabilities. We needed a customer database, better marketing functions, there are a bout 100 reasons. Data was good to us, but we needed more power and functions than they could provide.

Eric O.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Overall great value and awesome tech support

Overall I would buy the software again. Great people, knowledge and they absolutely show concern about your business. The software, on a basic level, is easy to learn for new employees. I've seen many positive changes in the last two years and I'm sticking around to see what's next!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.

Cons:

Inventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.

Reasons for choosing AIM

The support and fact these people answer the phone and speak English. Not trying to be ugly, just a simple fact.

Reasons for switching to AIM

Cost and features. Communication with customers and the fact we could update our on price files.

Mitch M.

Verified reviewer

Music

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Small shop with multiple needs

Overall the POS has helped us make large improvements to how we do bussines. In many small ways the software is inflexable and since we have an owner with a CPA he has noted that the accounting side of the software is not as intuitive as others like quickbooks. As we get more familiar with it things are making more sense but the learning curve for the accounting reports is steeper than expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizing the menu system makes it easy to help new users get familiar.

Cons:

The bugs that we do have often leave issues that take time to find or resolve after the initial issue is corrected.

Reasons for switching to AIM

Integrations of different locations inventory. Transfers, repairs, orders ect.

Rob F.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Great POS/Gun book/Range Software

Been a fantastic system....we recommend it whenever we are asked what we use by other gun stores.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I don't have to have multiple systems running to achieve everything we need to do...AIM does it all

Cons:

learning curve....set up and learning the system takes time

Reasons for choosing AIM

everything I had read pointed to this being the best system for guns/inventory....and it is.

Reasons for switching to AIM

Needed something that would track sales and guns all in one

Janice K.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

A jewel in a difficult and expensive industry

We deployed, then 4 years later deployed ecommerce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Use, Cost, Customer Service, Merchant Services relationship.

Cons:

Canned Reports are often minimal, but I summarize them in complex Xcel worksheets

Reasons for choosing AIM

Cost, database structure, merchant services relationships

Reasons for switching to AIM

Updates and Merchant Services, hard to use, poor customer support

Steve J.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Ok for small-scale non-ecommerce shops

It was a good starting point, but we outgrew this software within 2 years of starting the company. Our eCommerce portal was functional, but cumbersome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tracking data on products was quite helpful. Serial numbers were regarded as individual numbers with unique purchase order receiving data that could be cross referenced with customer service records and trade-in information. Backorder protocol for Purchase Orders is the one thing I do miss about this software.

Cons:

Local server based. This made it very difficult to process transactions remotely (tradeshows, etc) or work remotely.

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