BookingTimes 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BookingTimes

5.0

(25)

Pricing

Starting at $99.00 per month

About BookingTimes

BookingTimes is a cloud-based solution that manages small massage clinics via the clinic’s own websites. Key features include appointment and employee management, email marketing, invoicing and payments.

The solution helps users document treatment notes, as well as automatically tracking each client's details, including contact details, alerts, emergency details, booking history, account balance, client notes, referral history, emails and SMS history. Through the solution, rooms can be allocated for each booking and updates sent in the daily runsheet. Correspondence is automatic and can be configured to suit language style. BookingTimes also allows users to group staff by specific skills.

The solution can create reports including daily, weekly, monthly and quarterly financials like income breakdowns, income trends and forecasting, staff commission reports and outstanding payments. It also collects feedback directly on the website.

Services are offered on an annual or per month subscription basis and support is available via a knowledge base, an online ticketing system, email and phone.

BookingTimes Screenshots

BookingTimes Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

usage based, per month

No plan information available

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BookingTimes Features

Popular features found in Medical Scheduling
Appointment Management
Billing & Invoicing
Calendar Management
Faculty/Staff Management
HIPAA Compliant
Multi-Location
Patient Records Management
Recurring Appointments
Reminders
Reporting & Statistics
Self Service Portal
Third-Party Integrations
More features of BookingTimes
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
API
Appointment Scheduling
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Bed Management
Booking Management
Booth Rental Management
Calendar Sync
Charting
Claims Management
Class Scheduling
Client Database
Client Management
Client Portal
Commenting/Notes
Commission Management
Communication Management
Confirmations/Reminders
Contact Database
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Debit/Credit Card Processing
Discount Management
Document Storage
Document Templates
Drag & Drop
Driver Scheduling
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
Event Scheduling
Forms Management
For Salons and Spas
Gift Card Management
Historical Reporting
In-Person Payments
Inventory Management
Invoice Management
Live Chat
Loyalty Program
Mobile Access
Mobile Alerts
Monitoring
Multiple User Accounts
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Patient Flow Management
Patient Intake
Patient Location Tracking
Patient Monitoring
Patient Scheduling
Payment Processing
Payroll & Commissions
Payroll Management
Performance Metrics
Physician Management
Point of Sale (POS)
Practice Management
Progress Tracking
Promotions Management
Ratings/Reviews
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Records Management
Registration Management
Reporting/Analytics
Reputation Management
Rescheduling
Scheduling
Search/Filter
SMS Marketing
SMS Messaging
SMS Reminders
SOAP notes
Staff Management
Student Management
Surveys & Feedback
Task Scheduling
Time Tracking
Transaction History
Waiting Time Tracking
Website Integration
Workflow Management

BookingTimes Integrations

Xero

BookingTimes User Reviews

Overall Rating

5.0

Ratings Breakdown

96%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

4.9

Jules F.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for more than 2 years

Reviewed October 2025

Best Service Ever!!

I can’t thank the BookingTimes team enough for everything they’ve done! Things have been going incredibly well for my business — bookings are picking up, and I’m even getting new clients overnight. The feedback I’ve been receiving from my own customers has been amazing; everyone keeps commenting on how much they love the website and how easy it is to use. The platform is intuitive, efficient, and has made managing my business so much simpler. On top of that, the support from the BookingTimes team has been outstanding. They’re always quick to help, patient, and genuinely care about their clients’ success. A special mention goes to [sensitive content hidden], who has been absolutely wonderful — always supportive, friendly, and full of great advice. Our chats have kept me motivated and confident every step of the way. Thank you to the entire BookingTimes team for creating such a great system and offering such exceptional service. You’ve truly made a difference in my business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy their system is to use and how much it’s helped my business grow. The website looks great, clients find it super simple to book

Cons:

"No suggestions for improvement — everything works perfectly and I’m really satisfied!!" ✅can't recommend enough

Crystal B.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2022

Everything I need for my business in one software tool

My overall experience with BookingTimes has been incredible. I will continue to use them for any scheduling needs I have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I chose BookingTimes because they were able to create my website, help me understand how to use it and change it as I like, and the software provided a one-stop shop for my appointments, records, and product sales.

Cons:

I least liked the patient history taking. While I did have the ability to create a dot point for specific body regions I see on most patients, I was unable to include it in the same "notes" section as the SOAP.

Reasons for choosing BookingTimes

See above

Reasons for switching to BookingTimes

Cliniko was unable to offer my clients the ability to buy vouchers and products from my website.

Paul H.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2025

New Customer

The process has been smooth and efficient, when needed you could contact the team and they are always willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is solid and reliable, the service and team have been really helpful and a pleasure to work with.

Cons:

No QR codes available unlike other providers, I was able to generate one direct up the booking page which will help keep the booking process streamlined

Reasons for choosing BookingTimes

More superior product to alternatives although more expensive

Crystal B.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2019

A Highly Supportive Software company

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I chose this software because I was able to get started immediately with everything I needed from the website to the booking system to the finance reports.

Cons:

I would like add industry specific checkpoints in the notes for faster session recording.

Reasons for choosing BookingTimes

The supportive service.

Reasons for switching to BookingTimes

BookingTimes ability to create a website that shows my individual style which is affiliated with an answering service and a devoted ongoing support team.

Mark A.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The developer has shown a great deal of understanding on how our industry works.

Cons:

Nothing really.............................

Reasons for choosing BookingTimes

The owner/deveolper's preparedness to try to understand what our requirements were and work with us to meet them.

Reasons for switching to BookingTimes

YCBM became too epensive and no longer offered the versatilty we required.

Rob R.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Reviewed June 2025

Booking Times Review

My experience with BookingTimes has been nothing short of excellent. From the initial setup through to going live, they’ve been supportive, efficient, and always professional. I’ve had great feedback from customers using the site, and it’s already helped improve workflow and visibility for the business. Highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team at BookingTimes was incredibly responsive, professional, and genuinely invested in the success of my business. They created a website for Hunter Driving School that looks fantastic, works smoothly, and has made managing bookings so much easier. I especially liked how user-friendly the system is for both students and admin.

Cons:

Honestly, there’s not much to fault. If I had to pick something, it would be that there’s a bit of a learning curve at the start — but their support team was always quick to assist, which made it a smooth process.

Stephen C.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Smooth Runnings

If it was not for booking times and the booking system I would have been hopelessly lost with grey hair lol everything runs smoothly in the background.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are so very helpful always sort out any problems I have.

Cons:

Nothing really I’m very happy I have been with Booking Times for some years and do not intend to change.

Geoff K.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed August 2024

Good times wit Booking Times

They always have answers to my problems. They do respond promptly to requests for personal assistance. They go the extra mile to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reliability of the site and the knowledge and professionalism of the staff.

Cons:

Can’t speak directly to a person without logging a request through email.

Karen F.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Booking Times is fantastic!

Our experience has been fantastic. It has reduced time in our business and has made our payment collection processes so much easier. We have not had any no shows for lessons, as all students are confirmed prior to their lesson.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and has assisted in less hours returning calls etc at the end of the day. Our clients have found it very easy to use and payments processed online, means that we don't have to chase payments from our clients. Even after the site has been live for over a year, if I have any questions I know that [SENSITIVE CONTENT HIDDEN] is only an email away and always responds quickly and with a solution. I highly recommend Booking Times to anyone looking for an online booking system. Best thing we ever did!

Cons:

Cannot fault the program. We love everything about it.

Reasons for choosing BookingTimes

I found when talking to [SENSITIVE CONTENT HIDDEN] from Booking Times, that he understood our business and had already assisted other driver education businesses. The first consult and information discussion was so positive and I felt that not only could Booking Times provide what we needed for our business but that he already had a wealth of knowledge and understanding to assist in the development of our website and booking system.

Maggie N.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2023

Maggie Nolan-Remedial Massage Therapist

Excellent, I can contact my developer whenever I had an issue with anything and it was responded to very quickly and resolved very quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the website, set up, ease of being able to amend things myself. The ease of clients being able to book in. I received plenty of work because of the website.

Cons:

I liked everything about this website service.

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