franpos 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

franpos

3.5

(27)

Pricing

Starting at $199.00 per month

About franpos

iConnect is a cloud-based POS system that offers the option for mobility or can be docked as a fixed terminal. The solution is built for business owners and operators to handle multi-location businesses. It allows users to create a master account and add more locations to the solution. All store locations are also synced to the cloud that helps managers to access data and reports from a single account. Permissions settings enable owners to grant access to specific locations to different employees.

iConnect provides point of sale and e-commerce features that enables users to make sales online and also in the store. Customers can also buy items at the store and have them shipped to their homes. It also offers inventory management, customer management, retail accounting, warehouse management and merchandise planning functionalities.

iConnect offers native mobile apps for both Windows Phone and Apple iOS. Services are priced on a per location per month basis. Support is available via online help forum.

franpos Screenshots

franpos Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Single Location

$199.00

flat rate, per month

Plan includes:

24/7 Customer Support
Delivery Management App
Loyalty Program & Gift Card
Online Management
Organic CRM
Review Management
Self-Ordering Kiosk (Add-on)

Franchise

$249.00

flat rate, per month

Plan includes:

24/7 Customer Support
Delivery Management App
Enterprise Management System
Franchise Launch Support
Loyalty Program & Gift Card
Loyalty Program & Gift Cardaorganic CRM
Online Management
Organic CRM
Review Management
Royalties Processor

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franpos Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of franpos
Access Controls/Permissions
Accounting Integration
Activity Dashboard
API
Appointment Scheduling
Automatic Re-ordering
Barcode/Ticket Scanning
Booth Rental Management
Campaign Management
Commission Management
Credit Card Processing
Customer Accounts
Customer Mobile App
Customer Surveys
Delivery Management
Discount Management
eCommerce Management
Electronic Signature
Forecasting
For Salons and Spas
Franchise Intranet
Gift Card Management
Inventory Tracking
Job Scheduling
Layaway Management
Loyalty Program
Mobile App
Online Ordering
Online Store
Ordering Automation
Order Management
Payment Processing
Payroll Management
Pricing Management
Promotions Management
Reporting/Analytics
Restaurant POS
Retail Management
Retail POS
Returns Management
Returns Tracking
Sales Reports
Separate Checks
Split Checks
Table Management
Third-Party Integrations
Tips Management
Touch Screen

franpos Integrations

Mailchimp

Adobe Commerce

PayPal

Avalara

SAP Business One

QuickBooks Online Advanced

See all 7 integrations

franpos User Reviews

Overall Rating

3.5

Ratings Breakdown

33%

19%

22%

15%

11%

Secondary Ratings

Ease of Use

3.7

Value for money

3.3

Customer support

3.6

Functionality

3.5

Larry G.

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2016

PC vs iconnect

I went from using a pc based pos to iconnect. It is great to be able to be away from my business and see how sales are going or to make changes with out being onsite. Their tech support has been wonder and responds quickly. The price can't be beat compared to the other cloud based systems I looked into. They are responsive to suggestions and willing to listen to my needs/wants.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price and flexibility

Cons:

Some of the features that I would like are not available but I am working around them.

Kristen W.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

FranPOS Retail

I have not had any major issues with this program. It does a lot of updates that does not pertain to my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to find items on the register if the barcode does not scan. The loyalty program is great since it can also track receipts from prior purchases to know what the customer previously purchased. It can also set up text marketing.

Cons:

It does not automatically override discounts in order to give customer the best discount. Random items pop up on the screen when checking out a customer. The “hide keyboard” button doesn’t show up when creating a new gift card.,

Reasons for switching to franpos

We are an independently owned franchise and corporate made the decision to switch.

Robert L. C.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Better Choices

Our franchisor chose this as a universal POS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is very little I like about this system. Processing transactions via

Cons:

This system does not compare well with other offerings, escpecially as it relates to robust inventory management, quirky register actions are poorly designed for instore traffic. Hardware integrations and allignments are with outdated options. This system increases our expenses working around issues on a daily basis

Reasons for switching to franpos

it was a mandatory migration requirement from our Franchisor

Tara L.

Verified reviewer

Retail

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed January 2019

Great Product!

Ratings Breakdown

Ease of use

Functionality

Pros:

I loved that this product has so many different features like payroll, scheduling employees and booking appointments.

Cons:

It took a bit to get used to but no issues otherwise.

Josephine C.

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2016

Easy to use and value for the money

It is overall very easy to use and the cost is very reasonable. They customized to the company's products and services and reports are very easy to pull. The only few things I have noticed that needs to be fixed are: - gift cards cannot put in dollar value if you are working from a computer / only works on iPad - Credit cards are not run with the program (it is separate so you have to click Outside Payments) - Customers created on a laptop may not be synced with the customers created on the iPad

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and good reporting functionality

Cons:

There are little glitches here and there but they can be bypassed on daily operations.

Jess F.

Verified reviewer

Retail

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

Would not recommend this company to my worst enemy.

Imagine the worst possible software you have ever used in your life. That described my overall experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can't pick one if I tried. Literally disappointed by every single feature of this company and it's software.

Cons:

-Online system and in store system disconnected almost daily causing chaos with lost orders and missing tickets. -None of the reports function the way they should and they didn't communicate or track properly across locations. -Customer service was a 1800 number where you would literally wait for hours on end (even though we were promised a dedicated support person). -Alleged universal loyalty and marketing malfunctioned all the time and sent out repetitive spam emails to our clients regularly.

Reasons for choosing franpos

They made us a ton of promises about support, reporting, universal marketing and services, etc. all of which were lies.

Reasons for switching to franpos

We made the switch right back to Square after a few months with FranPOS.

Stephanie B.

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2016

Using for a year

We have been using the system for a little over a year. We have had some bumps along the way. The customer service was very good in the beginning and then it got REALLY bad! It is better now. There is still room for improvement but the developers listen to what the customers need and try to accommodate. I do not recommend using the IPad as your main register as it is very slow and freezes up all the time. Overall we are happy with the system as long as they have customer service agents like Thomas that are helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The inventory management from one location is my favorite feature of this software.

Cons:

Having to have special log-ins for each of our locations to do inventory. Letting the inventory count go into the negative even when you have this feature turned off. Not being able to edit all aspects of a product. I have to go into each sku under the "more tab" to enable serial number to get items to list separately and then when you ring said item up that little pop up screen on the register slows down the check out process on the front end.

Alejandro L.

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Good POS but very bad Customer Service for the money you pay

We use it for almost 5 years, we want to change but it is no that easy because they already have all our history information (clients, payments, numbers)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Have good reports, and you can have multistore options.

Cons:

Very bad video and write resources. You have to learn by your self, and the customer service is the worst they can´t help you never. And the price is very high.

Isabella R.

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Wanted to love it...

I really wanted to love it but it falls seriously short of expectations... the system is constantly crashing and customer support always claims it is internet speed despite speed test suggesting the opposite. Many of the functionalities are useless... You are better off going elsewhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Friendly interface

Cons:

Everything else... crashes constantly, cannot take even moderate input. Not stable at all.

Mala S.

Cosmetics

Used daily for more than 2 years