Orderry 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Orderry

4.7

(35)

Pricing

Starting at $39.00 per month

About Orderry

Orderry is a cloud-based application suitable for small to midsize businesses specializing in repair and maintenance services. Key features include ticket tracking, inventory tracking tools, telephony services and point of sale functionality. Work can be tracked through the ticketing feature, and tickets are displayed in a table based on ticket status such as under repair, ready, issued and pending. Users can search for tickets based on number, item, customer name and customer phone number.

Parts and merchandise are designated by category and SKU, and users can organize and move merchandise between locations to account for resource allocation. Point of sale features allow users to accept payment, print receipts and invoices and manage business financials. Orderry telephony application is available for Android devices and lets users manage customer calls through their Orderry account.

Orderry pricing is offered on a per user per month basis and support is extended via email, phone and chat.

Orderry Screenshots

Orderry Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Hobby

$39.00

flat rate, per month

Plan includes:

100 Work Orders/Sales per 30 Days
Basic Features

Startup

$69.00

flat rate, per month

Plan includes:

Unlimited Orders / Month
Voip Integration
SMS Notifications
Task Manager
Work Order Management
Stocktaking
Activity Log
Integration With Quickbooks Online
Payroll

Business

$99.00

flat rate, per month

Plan includes:

Scheduled SMS
Order Status Tracking
Advanced cashbox settings
Payroll Accruals
Activity Log
Tailored Onboarding

Enterprise

$199.00

flat rate, per month

Plan includes:

Premium Team Support

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Orderry Features

Popular features found in Computer Repair Shop
Barcode/Label Management
Document Management
Intake Management
Inventory Management
Point of Sale (POS)
Repair Tickets
More features of Orderry
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
AI Summarization
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Asset Tracking
Automated Scheduling
Backup and Recovery
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Billing & Invoicing
Business Process Automation
Calendar Management
Campaign Management
Catalog Management
Chat/Messaging
Client Management
Communication Management
Contact Database
Contact Management
Cost Estimating
Cost Tracking
CRM
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Dispatch Management
Documentation Management
Document Storage
Drag & Drop
eCommerce Management
Electronic Payments
Electronic Signature
Email Management
Email Templates
Employee Management
Employee Scheduling
Employee Time Clock
Equipment Maintenance
Equipment Tracking
Estimating
File Storage
Financial Management
For Carpet Cleaners
For Field Service
For Handyman Industry
For Jewelry Stores
For Mechanical Equipment
Forms Management
Generative AI
Historical Reporting
HR Management
Interaction Tracking
Inventory Control
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Label Printing
Labor Cost Reporting
Lead Capture
Lead Management
Lead Qualification
Loyalty Program
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Mobile Ticketing
Multi-Channel Communication
Multi-Location
Multi-Store
Online Booking
Online Time Clock
Ordering Automation
Order Management
Parts Management
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Price/Margin Management
Pricing Management
Process/Workflow Automation
Production Management
Progress Tracking
Project Management
Promotions Management
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Referral Tracking
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Resource Allocation
Resource Management
Retail Inventory Management
Retail POS
Returns Management
Rewards Management
Sales Order Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Scheduling
Search/Filter
Segmentation
Serial Number Tracking
Service History
SMS Messaging
Status Tracking
Stock Management
Tagging
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Time & Expense Tracking
Timesheet Management
Time Tracking
Transaction History
User Management
Vehicle Information
Vehicle Tracking
VIN Decoder
VIN Lookup
Web-based Deployment
Workflow Management
Workforce Management
Work History
Work Order Creation
Work Order Management

Orderry Integrations

Zapier

Zadarma

Twilio

BulkSMS

QuickBooks Online

Microsoft Excel

See all 15 integrations

Orderry User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.5

Functionality

4.5

John M.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Reviewed December 2022

Awesomesauce

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Just love it. Tried many others and this is the easiest and most extenisible.

Cons:

Can't really think of anything! We love it.

Shannon S.

Verified reviewer

Luxury Goods & Jewelry

2-10 employees

Used daily for less than 6 months

Reviewed March 2024

Perfect for managing small family owned jewelry business

It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of creating and adjusting work order, the ticketing features and the liberty to configure a work order form according to the nature of our operations.

Cons:

I would love for the reporting section to include a Tax report component.

Reasons for choosing Orderry

Primarily because of the affordability and features provided in the product/software.

Scott T.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Reviewed February 2024

A great tool for small businesses

No major issues, and it works quite well, just a little on the expensive side.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's everything in one package, crm, inventory & invoice management.

Cons:

The price, the interface can be a little clunky (some of the terminology for Australia takes some getting used to), and emailing invoices/quotes can be hit and miss.

Shane J.

Verified reviewer

Automotive

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2021

Great, easy to use CRM software

Overall very pleased with software so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Cons:

The ability for customers to check the status of their work via embedded code on my website seems broken.

Reasons for choosing Orderry

I have used Lightspeed in the past and is a great product but is extremely expensive.

Vendor Response

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Replied September 2021

Tenae K.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Orderry is definitely a software you should try if you have a small business. Start here

My overall experience has been great it fits all our needs. And I also like the pricing it is affordable and I can add employees for their own mobile use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an amazing CRM for my service business. Pro’s really enjoy the functionality

Cons:

Not a complaint with Orderry. It’s absolutely perfect for my business.

German P.

Verified reviewer

Luxury Goods & Jewelry

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Orderry is a good all-rounder for managing incoming orders

The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Cons:

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

Vendor Response

Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry. Here is some information we would like to provide you with regarding your remarks: Lack of POS integration: we are working on our own POS as well as an API with webhooks. Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team. A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request. Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.

Replied September 2021

Norbert D.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed February 2024

Everyday companion

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its ease of use and accessibility to different areas with a click of a button. Everything is very straightforward and basically self explanatory. Very easy to train new staff and they quickly adapt to orderry.

Cons:

There is not a lot to not like. Few software glitches here and there but they get sorted quite quickly. Sometimes the information and contacts get mixed up but that is not a common issue.

Patricia T.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed February 2024

Easy to use once setup

Updates are really working well, everytime they do that there is always something better. Love the intergation of our ABN now

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of doing work orders and how easy it is to invoice payments & receipts.

Cons:

Sometimes freezes and it is a bit pricey

Kasparas B.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

Good value

All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

Cons:

Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.

Esteban C.

Verified reviewer

Automotive

2-10 employees

Used daily for free trial

Review source

Reviewed September 2021

Simple

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to Use and Easy Implementation, powerful works.

Cons:

Some Non-Congruent Words in Spanish, but in general OK.

Vendor Response

Thank you for your review, Esteban! We are so glad to read that you like Orderry. Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Replied September 2021

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