PioneerRx 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PioneerRx

4.8

(92)

Pricing

Pricing available upon request

About PioneerRx

PioneerRx Pharmacy Software, part of the RedSail Technologies family, is a pharmacy software system designed to empower pharmacists to transform lives by going beyond simply dispensing medication. The complete platform integrates point-of-sale, mobile apps, and customizable workflows to streamline operations, amplify patient care, and fuel business growth.

With PioneerRx, pharmacies gain access to dedicated support specialists, including certified pharmacy technicians, who understand both the software and the pharmacy business. Pharmacies also benefit from advanced and customized reporting that equips them with data-driven insights needed for profitability and growth.

Recognized as Flip the Pharmacy’s Technology Partner of the Year in both 2020 and 2021, PioneerRx is the first-ever two-time award recipient. The software features fully integrated eCare Plans that can be submitted directly to the Community Pharmacy Enhanced Services Network (CPESN).

Beyond software, PioneerRx provides pharmacies a detailed guide to opening a pharmacy, mobile apps that deliver an optimal experience, and integration with expansive technology partners to streamline all pharmacy operations. With the...

PioneerRx Screenshots

PioneerRx Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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PioneerRx Features

Popular features found in Pharmacy
Automatic Refills
Claims Management
E-Prescribing
Forms Management
Medication Database
Multi-Store
Order Management
Point of Sale (POS)
Prescription Processing
More features of PioneerRx
Accounting
Alerts/Notifications
Barcode/Label Management
Communication Management
Compliance Management
Compounding
Customer Database
Customizable Reports
Document Management
Electronic Signature
Inventory Management
Mobile Access
Online Refills
Real-Time Data
Reporting & Statistics
Search/Filter
Workflow Management

PioneerRx Integrations

CoverMyMeds Platform

Cigo

Heartland Payments+

RTasks

SureCost

MYDATAMART

PioneerRx User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.8

Functionality

4.8

Raaed H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

If you have a pharmacy, get PioneerRX

Pioneer Rx helps me take care of my patients the best way possible and in a timely manner

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pioneer offers a ton of features from a simple pharmacy that does simple rx filling to pharmacies that immunize, deliver, MTM and more... Ease of use and speed is great!

Cons:

Not much really. Overall a great program. It covers all my needs. I only wish we could personalize a few features a little more

Cortney C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

A whole new world

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I started using Pioneer at my new job, and came from using enterprise. Two completely different layouts and it was tough for a couple months to get used to the ease of Pioneer. It was overwhelming at first with all the different screens it can open, but I love that it is not an outdated system.

Cons:

A con I have with pioneer is that I have to manually add a lot of the medications sometimes when I am looking for a med to fill.

Reasons for switching to PioneerRx

In December of 2024 I got a new job and they were using Pioneer vs enterprise.

Sara H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Pioneerrx

provides Accuracy, Dependable customer service, ease of use is much better than previous used software!

Ratings Breakdown

Ease of use

Previously 5

Value for money

Previously 4

Customer support

Functionality

Pros:

Customer Support. Screen shot problems and they call back immediately. By far best in business.

Cons:

Difficulty of MAR and sigs. Once learning curve established it has gotten better.

Jae M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Pharmacy Technician

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that claim insurance billing is fast. Sometimes it saves info from old prescriptions, so I don’t have to type it again.

Cons:

I like everything about PioneerRX, I was able to help my customers get their prescription done in less than 10 mins!

amar p.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Best balance of ease of use and security features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Highly customizable workflow - granular admin, pharmacist and tech access controls - Custom Rx Audit report make life easy for desk audits - DIR estimator - Profit report can be generated factoring in estimated DIR or GER fees - Cash pricing estimator based on chain competitors near you - POS and sale data can be accessed from any workstation & POS integrated within Rx module - Control medication Perpetual Inventory can be maintained within the software ❤ - Training portal gives admin, a clear view of progress in training for each staff member - Customer ID info is available at the POS window as well as Pharmacist verification screen - Create patient profile by simply scanning Drivers License - PMP data submitted automatically - More secure since program can run without needing windows admin privileges ( helps prevents unauthorized software program installs )

Cons:

- Onboarding & maintenance cost is high compared others in the market. ( worth the cost though ) - Patient profile history could use a search feature instead of filtering -

Reasons for switching to PioneerRx

Features critical to stay ahead of the competition were available well before others, such as MedSync

Terry M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

No perfect softward package but this is as close as I have used. Came to DDM because of Pioneer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interface and forthought. For the most part everything is intuitive. Operation is practically flawless which is amazing on a Windows platform-very stable. Even though we primarily use in house support, Pioneer is very responsive when called upon. Higher resolution pill thumbnails are much needed-contrast is poor and makes it difficult to read imprinting

Cons:

Higher resolution pill thumbnails are much needed-contrast is poor in some cases and makes it difficult to read imprinting.

Kara B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed February 2018

PioneerRx gives our pharmacists the tools necessary to provide the highest level care!

Central management of numerous stores and higher level of pharmaceutical care due to user friendly data and customizable workflow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The numerous workflow options allow you to customize the workflow to meet your store's unique needs and the customer service supports you every step of the way!

Cons:

Conversion from RX30 to PioneerRx was difficult. I do not believe we could have planned any better and still there were problems. After 11 months on PioneerRx we still have to have RX30 access for audit purposes because escripts did not transfer in a usable format.

Brittany J.

Verified reviewer

Pharmaceuticals

Used daily for less than 2 years

Review source

Reviewed March 2018

I've been impressed with Pioneer since day one. Our old computer software was a nightmare.

User Friendly and increase in Customer Care

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that its user friendly. You can easily train a new employee on the software. It really opens a lot of doors for better customer care. Also, the Software is constantly improving with updates and new features that really keep you up to date and your pharmacy moving forward.

Kyle E.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed April 2022

I hear great things

I don't have much experience with this software, but with what little I do have and what I hear from my co-workers, I can tell it's a great program.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The RX filling is so fast and seamless. It is very simple to find what you need and do it.

Cons:

There seems to be a LOT going on the screen at one time

Latoya J.

Verified reviewer

Retail

Used daily for less than 6 months

Review source

Reviewed May 2018

My Experience with Pioneer has been amazing from the software program down to the customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like most about this software is that if I come across any problem using the software, being that I am a new user, Pioneer support is always there to help with a quick reliable response.

Cons:

I can't say that I have any Cons for this software. My 2 month experience as been amazing to say the least.

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