RentMaster 2026: Benefits, Features & Pricing

Excellent. Customer support is responsive and extremely knowledgeable in the rental industry.

We have loved working with the RM team [SENSITIVE CONTENT] is so responsive and always willing to brainstorm solutions. Any problem we have ever brought forward he has given 110% of his efforts to solve.

you can not fault the back up service. very efficient and helpful.

RentMaster has allowed our company to grow from a business with revenue under $1,000,000 to over $5,000,000 annually. The program has scaled with us over many years and we are still working to make it better and add more features for our business.

Rentmaster has been a fantastic asset to our business. It saves us time, reduces errors, and gives us the confidence that our inventory and customer bookings are being handled efficiently. Best of all, their support has been top notch—any time an issue comes up, they’re quick to respond and always helpful. It’s reliable, flexible, and well worth the investment.

Prior to RentMaster our inventory management system and invoicing system were not able to sync with our finance software. In addition to that, we could not process payments directly in our software, making it more difficult to keep track our Accounts Receivable in an accurate way. Rent Master has reduced our time in processing payments exponentially, as we process through the program directly and do not have to add payments in after processing in a separate application. Additionally, we are able to get our rental agreements sent off directly from the program and signed electronically through the partnership program Sertifi. This has helped us have leverage on accounts that attempt to not pay. We've also benefited with the internal communication functionality. When we receive calls for a specific customer/order/quote we take office notes. This helps us track changes that took place, or track information that is needed for the order, in one location for that order where everyone in the business who can access orders can see and be updated in real time. Finally, the customer service is the best in the business. They respond in a timely manner and take care of any questions/issues you have, always with prompt resolution.

RentMaster provides excellent customer service. Its definitely worth the price, and the Sertifi feature has helped immensely with timeliness of signed contracts. The inventory system is easy to use once you get the hang of it. You can also incorporate quite a bit of customization.

In 2015 our company AALT had expanded beyond the capability of our hire software system at the time, we tried several types of hire software and most were expensive and really inadequate and support mostly non-existent, then we came across RentMaster which was stable and managed everything we needed. Being in Australia I was reluctant to try it however the RentMaster staff really have it together, we needed a few changes to forms and formats they were happy to help and our system has run flawlessly since its installation in 2016. These guys are worth every cent you pay and I would recommend them to anyone running any kind of hire or service business.

I have been using Rentmasters from the forth year of business up until now 07/25/24. So I have not outgrown the product from a staff of two to over 16. When I ever have a problem and email them I have a reply within hours. Great support.

i give it a 10/10 as the program its self , and the support ( [sensitive content hidden] ) a 20/10 outstanding support only needed when we as a business have issues with our own PC and not the program that [sensitive content hidden] is always there for us.