Heartland Retail 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Heartland Retail

4.3

(96)

Pricing

Starting at $89.00 per month

About Heartland Retail

Heartland Retail, formerly Springboard Retail, is a web-based retail solution designed for multi-channel and multi-store retailers. Heartland's point of sale system is fully accessible through any modern web browser on any device. The solution is designed to function well on both touchscreen devices, like the iPad, or on traditional devices like a PC or Mac.

The solution's customer dashboard allows users to better understand their customers by collecting information at the point of sale. Using this data, the software generates high-level statistics about customer preferences and purchase history. Unlimited custom fields mean tracking and reporting can be tailored to the diverse needs of the business. Heartland's inventory management functionality facilitates inventory visibility across the entire enterprise.

Heartland also offers a Javascript API through which users can develop browser-based apps that seamlessly integrate with existing user interfaces. Heartland Retail also offers real-time reporting, inventory management, and purchasing and receiving.

Heartland Retail Screenshots

Heartland Retail Pricing and Plans

Starting price: $89.00 per month

Free Trial

Free Version

POS system

$89.00

flat rate, per month

Plan includes:

Payment processing
Custom payment types
Digital receipts
Customer-facing display (CFD)
Customer tracking
CRM dashboard
Order management
Vendor management
Item gridding
Reporting

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Heartland Retail Features

Popular features found in Retail POS System
Barcode/Ticket Scanning
Gift Card Management
Inventory Management
Pricing Management
Returns Tracking
Sales Reports
Touch Screen
More features of Heartland Retail
Accounting Integration
Alerts/Notifications
Barcoding/RFID
Catalog Management
CRM
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Reports
Discount Management
Electronic Payments
Email Marketing
Employee Management
For iPad Devices
For Liquor Stores
For Retail
Inventory Control
Inventory Optimization
Inventory Tracking
Item Management
Label Printing
Layaway Management
Mail Order
Merchandise Management
Multi-Location
Multi-Store
Order Entry
Order Management
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Promotions Management
Purchasing & Receiving
Real-Time Analytics
Real-Time Updates
Receipt Management
Recurring Orders
Reorder Management
Reporting/Analytics
Reporting & Statistics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Sales Order Management
Sales Tax Management
Search/Filter
SKU/UPC Codes
Special Order Management
Third-Party Integrations
Vendor Managed Inventory
Vendor Management

Heartland Retail Integrations

QuickBooks Online

Adobe Commerce

Shopify

Optimum Control

Klaviyo

7shifts

See all 30 integrations

Heartland Retail User Reviews

Overall Rating

4.3

Ratings Breakdown

61%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

4.3

Functionality

4.2

michelle w.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 2 years

Reviewed August 2024

Satisfaction with seamless payments

It's versatile and flexible with payments. Real-time inventory tracking and reporting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Exquisite with itemization and easier scanning for quick payments. Flexibility with inventory tracking.

Cons:

Flexibility with inventory tracking and reporting. I did not find any problem with it.

Vendor Response

Hi Michelle, thank you for leaving us a positive review! It's great to hear how seamless and versatile Heartland Retail has been for your business, especially with inventory tracking and reporting. We look forward to our continued partnership!

Replied August 2024

Gianluca M.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Reviewed July 2024

The Helpful Retail Support from Heartland Retail

Heartland Retail is more helpful, in allowing businesses to manage all operations. Besides, Heartland Retail gives the right payment methods, and this makes businesses run global.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Heartland Retail brings a solid retail support, where business operations are well addressed. Further, the communication mechanisms are made solid, with easy to navigate interface.

Cons:

Heartland Retail is more objective, and there are diverse approaches to solve problems when they occur.

Reasons for switching to Heartland Retail

The diversity of the services the software provides exceeds the normal ones.

Vendor Response

Hi Gianluca, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Heartland and that your business has felt supported. We're very excited for our continued partnership.

Replied July 2024

Kelly R.

Apparel & Fashion

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2018

Great platform

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Previously 2

Functionality

Pros:

No need for quickbooks. My accountant pulls reports straight from Springboard at the end of the year. Also I love the inventory management and ability to create one day price changes for sales

Cons:

Customer support is lacking. Gift cards can’t be scanned through credit card reader even when they have the magnetic strip.

Munene N.

Verified reviewer

Accounting

10000+ employees

Used daily for less than 12 months

Reviewed July 2024

Change the game and compete like a giant with Heartland Retail.

A five star experience indeed. Use Heartland retail and delight your customers everyday. Purchase and receive orders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is flexible and easy to implement. Has robust customer management. It is built by retailers who understands retail and built POS solution for us. You can get it anywhere anytime. It has very powerful features which are easy to use and very helpful. Provides gift cards and promotions.

Cons:

Everything worked out well as we expected.

Reasons for switching to Heartland Retail

I was looking for a more affordable one and which is more favorable to me.

Vendor Response

Hi Munene, thank you for the 5-star review! We're so glad to hear that you've found Heartland Retail to be flexible, robust and easy to implement in your business. We look forward to our continued partnership!

Replied July 2024

Walter W.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Reviewed March 2025

Easy POS system to operate

Produce daily sales report, quick checkout, and inventory tracking and management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Impressive sales order management that integrate easily with CRM platform to sync between the two software in real-time. Features for email marketing is a perfect add-on so we don't have to use separate tools for our marketing management. Functional POS system that is simple to learn and operate by our cashier.

Cons:

Solve issue with inventory management, retail POS operation and payment processing. No real issues or dislike with this platform.

Vendor Response

Hi Walter, thank you for leaving us a review! It's great to hear that Heartland Retail is simple to learn and integrates easily with your other tools. Thank you for your additional feedback and we look forward to our continued partnership!

Replied March 2025

Steven L.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Read the contract

Awful. Was lied to by representatives prior to set up that cancellation will not cost anything if I did not like the system. This is one of those systems that if you plan to get installed, READ THE CONTRACT and DO NOT BELIEVE THE REPRESENTATIVE.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing at all, everything was expensive to set up. We were sold equipment we already had on hand before installation. The POS system itself was very outdated and hard for myself, and my employees to use. Does not have a tipping system as we were told by representative prior to set up.

Cons:

Everything, the fees, the monthly cost, and how outdated the system was on functionally and use compared to what is out there in the market.

Reasons for switching to Heartland Retail

Easy to use, representative that installed for us very transparent on entire process.

Fabio D.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Reviewed April 2025

Streamlined POS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Heartland Retail system is well developed with the best UI and easy to creat custom fields for tracking inventory.

Cons:

Heartland Retail is convenient for collecting payment from different digital platforms.

Vendor Response

Hi Fabio, thank you for leaving us a positive review! We're glad to hear Heartland Retail is easy to use for your business needs. We look forward to our continued partnership!

Replied April 2025

Pasquale C.

Verified reviewer

Sports

201-500 employees

Used daily for less than 2 years

Reviewed July 2024

Expansive and Reliable Retail Control Program for Businesses

Heartland Retail is the helpful solution that makes us manage any retail process and penetrate to different markets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Heartland Retail has created a friendly sales support tool, that allows us to process any payment efficiently. Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help.

Cons:

Heartland Retail is the powerful avenue that makes retail management successful, and nothing to discredit from the program.

Vendor Response

Hi Pasquale, thanks for taking the time to leave us this review. We’re glad to hear Heartland Retail has been efficient and helpful for you and your business. We look forward to our continued partnership!

Replied July 2024

Lloyd B.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Great Software. Beware of the [SENSITIVE CONTENT HIDDEN]

Spend days trying to reach competent support. All of those glowing reviews you may be reading were for the previous team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Functional POS software that does what it needs to do with good reporting features

Cons:

[SENSITIVE CONTENT HIDDEN] seems to have gotten rid of the folks that made Springboard exceptional. Support is terrible.

Reasons for switching to Heartland Retail

Coupon Features

ciara s.

Used unspecified for unspecified

Review source

Reviewed January 2017

Great POS System for Retail

After coming from a software POS system that offered a complicated process and little to no customer service, I was pleasantly surprised that at Springboard they have demonstrated fabulous customer service and communication through our transition to their software platform. As the Franchisor to a retail brand, I value Springboard's ease of use and fantastic support and customer service culture.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

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