SalonIQ 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SalonIQ

4.7

(100)

Pricing

Starting at £27.00 per month

About SalonIQ

SalonIQ is a salon management solution that helps businesses track brand reputation, handle scheduling, monitor referrals and more on a centralized platform. The team engagement tool allows supervisors to set key performance indicators (KPIs), track leaves and automatically send performance review notifications on a daily, weekly and monthly basis.

SalonIQ's marketing module enables staff members to send booking reminders, track customer journies, generate promotional emails and distribute loyalty points. Managers can use the team dashboard to monitor daily bookings based on stylists and requested services. With the global client database, team members can create customer profiles with information, such as membership number, name, address and photo. Additionally, the global stock control functionality lets employees track items across multiple locations and update global pricing from within a unified platform.

SalonIQ facilitates integration with several third-party solutions. It is available on monthly subscriptions and support is extended via FAQs, live chat, phone, email and other online measures.

SalonIQ Screenshots

SalonIQ Pricing and Plans

Starting price: £27.00 per month

Free Trial

Free Version

Initial Setup

£27.00

per user, per month

Plan includes:

Appointments
Client Management
Dashboards & Reports
Data Build or Migration
Guest Referral System
Install of Software
Point of Sale
Pricing
Reputation Manager
Salon Marketing

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SalonIQ Features

Popular features found in Salon
Calendar Management
Client Database
Confirmations/Reminders
Electronic Payments
Email Marketing
Employee Management
Inventory Management
Mobile Access
Multi-Location
Online Booking
Point of Sale (POS)
Recurring Appointments
More features of SalonIQ
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Booking Management
Booth Rental Management
Calendar Sync
Client Management
Client Portal
Client Profiles
Commission Management
Credit Card Processing
Customer Database
Customer History
Customer Mobile App
Customer Surveys
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Drag & Drop
Email Management
Email Reminders
For Salons and Spas
Gift Card Management
Group Scheduling
Loyalty Program
Online Payments
Payroll Management
Real-Time Reporting
Reporting & Statistics
SMS Marketing
SMS Messaging
Third-Party Integrations
Transaction History
Website Integration

SalonIQ Integrations

Campaign Monitor by Marigold

Stripe

SalonIQ User Reviews

Overall Rating

4.7

Ratings Breakdown

76%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.5

Leon v.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Innovate Salon Managment Software

It is the best value for money software on the market with a very personal service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is accessible wherever I go from my laptop and mobile devices, easy to navigate and understand.

Cons:

There is not a desktop version when the internet/server is down

Reasons for choosing SalonIQ

Phorest is selling too hard

Reasons for switching to SalonIQ

Shortcuts is an archaic company that does not listen to its customers or adapt to a changing business environment. They are more than twice the price of SaloniQ

Theresa S.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed December 2019

Salon Iq feedback

I had a few teething errors human my end, the team are very patient at sorting it out. Good on going ascess to training when you forget things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy and self explanatory to work your way around. I like that I have ascess to my client records cards at the touch of a button.

Cons:

Other than having to go onto the hub for somethings it's easy to use

Reasons for choosing SalonIQ

Good value for money Client cards online and easy of use

Vendor Response

Thankyou Theresa , more great features on their way in the new year :)

Replied December 2019

amanda f.

Cosmetics

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed January 2019

salon software

Previously 4

reduced our 'no shows' as the text reminder appointment service is sent. the systems text service allows us to get info to our guests immediately, and therefore an instant response from guests, so good for daily offers etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to set up and use. can personalise it to your needs. help is easily accessable , and a few ways to get help; on line, by phone, the hub. the text service is brilliant

Cons:

we dont have a brilliant internet where we are and the system relies on it so it freezes and goes down daily for us. so good internet is a must for this system.

John H.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

The software works great and has an ease of use to it. Much better than other other providers.

This has made our salon run more soothly and keeps the business organised at the touch of a button. Information is easy to obtain.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can: Book online Book appointments quickly Use stock control Use for multiple salons on one platform Create reports Lots of features and not confusing Easy to use Easy to update staff details Helps with Wages Training provided Easy to initially set up Has a great view diary, till system and waiting list

Cons:

You can not choose providers for credit card integration You can not choose Payment provider for taking online appointments Could be a little cheaper on price but is still good value. Courses are very difficult to use due to software setup. Could have more in-depth reporting and have the ability to run customised reports Currently running two versions - computer platform and HUB platform. One has some features the other doesn't and visa-versa.

Ian-Paul M.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Great features with ongoing development

Able to monitor performance in numerous different ways. Great having chat support easily available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The adaptability for individual needs. The opportunity to contribute to its development. The work in conjunction with 365 Hair to develop a platform that allows for positive salon management.

Cons:

Often buggy with functions that don't work. Error messages pop up. As cloud-base, if internet goes down there is no plan B unless you have mobile coverage.

Vendor Response

Thank you for your review Ian-Paul. Working with partners within our industry Is very important to us. Owning and running salons ourselves has always helped us to develop and provide the information salon owners need to see. Working with technology comes the challenges with bugs. We feel our support and development team have a good system in place to correct any that arise in a sufficient time frame.

Replied January 2019

Andrew G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

So simple

Really positive, support is excellent, it's the ease of use that's the bonus. We've been able to manage out salon better and seen our business grow because of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and train your staff on. Cloud based so no worry about having to back up your data onto a USB stick every nighf

Cons:

Needs a bit more integration with other software but overall really good

Vendor Response

Hi Andrew , thanks so much for your review. We pride ourselves on having the most integration on the market from Treatwell, Boom text, 2Way text, SalonSpy, Salon Guru,Payment sense credit cards,Stock app, app store downloadable booking app,Gappt booking app to Stripe online payments to name a few.Let us know which software you need integration with and we will see if we can make that happen for you

Replied September 2018

Victoria J.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Great to use and easy to contact for information and support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good value and does the job. Like that Salon IQ listen to hairdressers for what changes are needed or wanted. It's efficient and reliable. The customer support team are great and are easy to contact and efficient. I log on at home to do orders and cashing up and all the team can see what they have booked in too.

Cons:

It would be good to link several treatments when booking or to see previous treatments and click them.. for speed. And Parental leave needs adding to the options.

RYAN F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2019

Best on the market

A a management consultant in the hair & beauty industry I relly heavily on good software to manage the business and make good decisions. salon IQ is the best system on the market for most things

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dashboards and being cloud based means it easy to see everything at a glance

Cons:

A few more reports would be good in some areas

Vendor Response

Thanks Ryan

Replied January 2019

michael e.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

Amazing in every way so simple to use but so professional the team at Salo Iq is brilliant in every

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy use of all the staff and that they can monitor their takings and their customer care factors.

Cons:

If anything it would be an alarm about Skin Testing and monitoring in a message of clients 2, 3, visits

Vendor Response

Hi Michael Thankyou so much for your review, yes skin tests are high on our agenda. You can enter a skin test frequency please give support a call on 01892280123 so we can help set this up for you.

Replied April 2018

Jamie R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

SalonIQ

Excellent experience - helpdesk and training is superb, access from.anywhere with internet makes it very easy to use and client friendly. Knocks spots of its rivals

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's modern, cloud based and you can access it without the need for enterprise servers and costly IT EQUIPMENT.

Cons:

It's user interface could be slightly more aesthetically pleasing but that's a very minor point.

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