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bookitLive 2026: Benefits, Features & Pricing

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Wondering if bookitLive is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

bookitLive
bookitLive
4.6
(28)

Pricing

Starting at $40.00 per month

About bookitLive

bookitLive is a booking platform for small to large businesses. It has now launched an application programming interface (API) to connect your business with our platform so you can:

  • Run marketing campaigns and promotions that are triggered by customer behavior on your website or application.
  • Improve the overall customer experience through a seamless booking process across all of your channels.
  • Integrate with third-party solutions to help automate processes such as payment handling, sending confirmation emails, etc.

bookitLive Screenshots

0
0

bookitLive Pricing and Plans

Starting price: $40.00 per month
Free Trial
Free Version

Lite

$40.00

flat rate, per month

Plan includes:

  • 10 Services
  • 5 Resources
  • Accept Online Payments
  • Advanced Pricing Options
  • Custom Forms
  • Manage Daily Deals and Voucher Redemptions
  • Unlimited Bookings
  • Unlimited Staff Accounts

Regular

$50.00

flat rate, per month

Plan includes:

  • 20 Resources
  • 40 Services
  • Accept Online Payments
  • Advanced Pricing Options
  • Class Scheduling
  • Client Import and Export
  • Custom Emails and SMS
  • Custom Forms
  • Email Appointment Reminders
  • Expert Phone Support
Read More

Premium

$90.00

flat rate, per month

Plan includes:

  • 100 Resources
  • 200 Services
  • Accept Online Payments
  • Advanced Pricing Options
  • Class Scheduling
  • Client Import and Export
  • Custom Emails and SMS
  • Custom Forms
  • Email Appointment Reminders
  • Expert Phone Support
Read More

Enterprise

Pricing available upon request

Plan includes:

  • Comprehensive Training
  • Custom Solution
  • Custom White Label Version
  • Priority Support
  • Service Level Agreements
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bookitLive Features

  • Popular features found in Scheduling
    Alerts/Notifications
    Appointment Scheduling
    Automated Scheduling
    Calendar Sync
    Customer Database
    Group Scheduling
    Mobile Access
    Reminders
    Self Service Portal
    Timesheet Management
  • More features of bookitLive
    Access Controls/Permissions
    API
    Appointment Management
    Attendance Tracking
    Availability Management
    Billing & Invoicing
    Booking Management
    Calendar Management
    Class Scheduling
    Client Database
    Client Management
    Client Profiles
    Confirmations/Reminders
    Customizable Branding
    Customizable Forms
    Driver Scheduling
    eCommerce Management
    Email Marketing
    Employee Scheduling
    Event Management
    Event Scheduling
    Facility Scheduling
    Marketing Automation
    Multi-Location
    Online Booking
    Online Payments
    Payment Processing
    Point of Sale (POS)
    Promotions Management
    Real-time Scheduling
    Reporting/Analytics
    Reporting & Statistics
    Resource Scheduling
    Room Booking
    Student Management
    Third-Party Integrations
    Time Tracking
    Website Integration

bookitLive User Reviews

Overall Rating

4.6

Ratings Breakdown

5

71%

4

21%

3

7%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.5

SW

Stefani W.

Verified reviewer

Education Management

2-10 employees

Used daily for less than 12 months

Reviewed October 2023

Bookitlive Review

5

Could not rate them more highly, it was such an easy process, cost effective, so helpful and the ongoing support has been fantastic. The Bookitlive system has never failed us and has added so much value to our business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Just how easy it was to implement. The team at Bookitlive were extremely helpful and responsive. There were no literally no problems in the deployment of this. Our bookings were all taken over the phone prior to the rollout of Bookitlive, it is now a 60:40 split, on line bookings and phone bookings which has freed up a lot of time to be doing other things within the business. Some 7 months later, Bookitlive are still very quick to respond to any changes required or questions asked.
Cons:
I don't use Bookitlive to run reports, on occasion I would like to have, but found that it couldn't t give me exactly what I wanted so have found other means to get the information I needed.

Read More

NS

Neridah S.

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2016

Fur Kidz Resort Dog Swimming Pool

5

We run a low cost service to dog owners in the Perth metro area. We did not want to spend time taking bookings for the pool as it would have been reflected in the price which we want to keep low. I have used two other services which each improved our time efficiency but they could not offer the flexibility of this service. The first system was 'free' but there were add ons that started to mount up. There was a pay as you book option but it only offered 'bit coin' (is that even money??) and other off shore payment options. So bookings were pay on arrival - we had a very high 'no show' rate, which caused us endless frustration. The second system took payments via Australia Posts Secure Pay system. This was fantastic, we got paid in advance and the no shows reduced. In any case they didn't bother us any more. There were limits to the system such as customers could only book one appointment at a time, having to pay each time they did it. They couldn't change their bookings, so had to call us. There was no option for us to issue vouchers or give a bulk discount. Then, one day, we were advised that the system was closing down and would no longer be available. Panic stations! What to do? System three. Best thing that ever happened to us. Our customers can do everything on line. Payments can be made via Secure Pay, I can set up promotions, give bulk discounts, issue vouchers. Customers can change their bookings or call me and it is so easy to manage via my Dashboard function. Best of all I got first class service from the support staff in getting started. They phoned me and walked me through a quick hands on training session. It was brilliant. If you already have Secure Pay or similar set up it is a sinch to migrate to this system.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Huge amount of flexibility for both us as business owners and for our clients. Easy to operate. Professional support when you can't work it out. For us this easily pays it's way over and over and over again. Best of all is that I can now issue vouchers to our clients as a thankyou or to give them a frequent user reward.
Cons:
None. I have not regretted moving to this system at all. It has eased my stress levels and made life so easy.

Read More

JM

Josey M.

Used unspecified for unspecified

Review source

Reviewed June 2015

This software covers most of the basic requirements of a booking system

3

This application gives value for money considering the price at which it is offered. The support team actively clears most of the issues that comes forth. At time I have felt it would have been great if it had some more specific options which would suit our requirements.

Ratings Breakdown

3
Ease of use
4
Customer support

Read More

MS

Margaret S.

Education Management

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2017

I've used this before but the parts I didn't know about were easy to set up, with help from Support

4

I didn't have to create a booking system myself. It was easy to link Bookitlive to my website and to also make Bookitlive look like part of my business in branding and colour themes.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I can easily see how my bookings are and make multiple types of bookings. It is easy for the customer to interact with. If the customer has used Bookitlive before they don't have to re-register.
Cons:
when the customer makes a booking, if they want to reschedule it is not easy to see what the availability is. I tell them to pretend to make another booking so they can see my availability, then reschedule their current booking when they find a time that works for them. If the customer wants to reschedule it would be easier for them to have options of times and days available without going through the process I suggest.

Read More

RB

Robert B.

Used daily for more than 2 years

Review source

Reviewed January 2018

Bookitlive has been a good product to use. Any questions have been answered promptly.

4

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
The software was easy to set up and use. For a single operator use it was extremely good. Excellent functionality and I was able to track my work easily. I had used another product previously and using bookitlive online certainly expanded my operation. I have recommended this product to other single instructor operators and will continue to do so into the future. It is a great product for the single operator
Cons:
I now have another instructor working with me and we are sharing an Automatic vehicle. This has been a real struggle and has meant having double bookings. This has been very frustrating at times. I am now working in a couple of projects for a school and an employment agency. Being able to produce functional reports has been problematic.

Read More

LO

Leah O.

Used daily for more than 2 years

Review source

Reviewed December 2017

I have used Bookitlive for my business for many years and am extremely happy.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease and convenience of use for both my clients and myself. It has reduced 'no- shows' and last minute cancellations and created allows clients and potential clients the opportunity to access an appointment 24/7, at a time that is more convenient and efficient for them.
Cons:
I don't really have any cons. If I could provide any criticism it would be the ability for clients to easily cancel or modify an appointment via the reminder text, rather than the reminder email.. Everyone has a mobile and access to text, not everyone has access to email via their phone. I think this would really simplify this process.

Read More

LL

Leanna L.

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Working with the Team at BookItLive has been a great experience !

5

Before clients used to call in and book an appointment and now that they are able to complete it themselves this has given our clients much better flexibility in terms of making appointments which has translated into more sales for us

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
- How customisable it is - Ease of use for setting up resources - The reports are great for summarised information - Confirmation emails
Cons:
- Bulky front end for consumer. For our particular business the client has to enter in the same details twice so this could be just specific to our needs and not for the software itself.

Read More

JC

Jenn C.

Used daily for less than 2 years

Review source

Reviewed January 2018

It's easy to use

4

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
It's quick & easy to use. It's a great communication device for my clients confirming appointments.
Cons:
Initially I found the software quite overwhelming as my training was inadequate. Don't use all of the features but explore the software when I have time

Read More

DJ

Danielle J.

Used other for more than 2 years

Review source

Reviewed May 2017

Quick and easy scheduling software that ticks all the boxes.

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I was able to customise to suit multiple resources across a number of services offered. It really took no time at all to setup.
Cons:
They have only just recently added the functionality of customising email templates. This will be a great feature, but I haven't given this a test spin as yet.

Vendor Response

Let us know if you need any help setting up the html emails.

Replied May 2017

Read More

PT

Peter T.

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

The bookitlive system is fanatic! With support staff's help in configuring the system.. it works!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
simply put.. it works. The system is cost-effective, easy for our customers to use, provides timely reporting, SMS system has almost eliminated "no-shows". The support staff's ability to assist us with the initial configuration was time and money well spent. I am confident to do it ourselves next time.
Cons:
Our Client's corporate spam filter was too tight and therefore the initial booking confirmations were bounced away from their server. Quickly fixed by allowing the bookitlive notifications to filter through.

Read More

Showing 1 - 10 of 28 Reviews

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