CargoWise 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CargoWise

2.9

(32)

Pricing

Starting at $1.00 per month

About CargoWise

CargoWise is an integrated logistics execution platform that enables logistics service providers to run complex transactions for customs and cross-border compliance, international eCommerce, warehousing, landside logistics, freight forwarding and rating, allowing them to manage operations on one centralized database for multiple users, functions, countries, languages, and currencies.

CargoWise Screenshots

CargoWise Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per month

No plan information available

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CargoWise Features

Popular features found in Logistics
3PL Management
Barcoding/RFID
CRM
Cross Docking
Delivery Tracking
Demand Forecasting
Fleet Management
Order Management
Real-Time Updates
Route Optimization
Shipping Management
Supplier Management
More features of CargoWise
Accounting
Air Shipping
Alerts/Notifications
Audit Management
Automated Scheduling
Barcode/Ticket Scanning
Billing & Invoicing
Bills of Lading
Compliance Management
Container Shipping
Customer Database
Customer Management
Customer Portal
Customizable Reports
Data Import/Export
Delivery Estimate
Delivery Record
Dispatch Management
Document Management
eCommerce Management
EDI
For eCommerce
For Freight Operations
Freight Shipping
Ground Shipping
Import/Export Management
International Forwarders
Inventory Management
Invoice Management
Labeling
Label Printing
Local Forwarders
Location Tracking
LTL/Shared Truckload
Multi-Location
Ocean Shipping
Order Fulfillment
Order Tracking
Package Tracking
Parcel Shipping
Purchase Order Management
Rate Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Role-Based Permissions
Scheduling
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Status Tracking
Supply Chain Management
Third-Party Integrations
Transportation Management
Truckload Management
Warehouse Management
Waybills
Website Integration

CargoWise User Reviews

Overall Rating

2.9

Ratings Breakdown

19%

25%

19%

28%

Secondary Ratings

Ease of Use

2.7

Value for money

2.6

Customer support

1.9

Functionality

3.4

Jorge S.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used weekly for free trial

Review source

Reviewed February 2019

A must have for any company with a supply chain

It's great for any mid/large size company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's really easy to track the product in each phase of the supply chain, allowing each stakeholder to improve their internal processes.

Cons:

The software has a lot of features, which makes it a little bit complex to use.

Martin S.

Logistics and Supply Chain

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Order input by custumer

New customer would like to enter his orders into our WMS module. We can't limit him to only his customer code. He would get access to all customers which we can not allow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

all modules are combined.

Cons:

specify restrictions per users

Vendor Response

Hi Martin, Appreciate your feedback on CargoWise One. In regards your concern on security restrictions. This functionality is available in CW1 Warehouse since 2009. Please, refer to the http://myaccount-portal.cargowise.com/my-account/Documents/UpdateNotes/ediEnterpriseupdatenote20090507d.pdf materials. Should you need any further clarification, may we suggest to refer to our CargoWise One Community forums or to Relationship and Account Management team.

Replied April 2017

Paweł K.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Keep away

If I could turn back time I would keep away from this software. I agree with most negative opinions that my predecessors posted.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

on first impression software is fully customizable same all around world. You have option to create your own document layouts and setup workflows which should automate work of your team.

Cons:

Customer service is terrible. They are giving advices that are mutually exclusive. There are options in GUI that are no longer used by anyone but they will not be removed. Relationship manager is a joke. Never helped in anything. He dont remember when he logged into the system... They advertising globally modules that are working for several countries!

Deep S.

Verified reviewer

Import and Export

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Cargowise One is magic for freight forwarders

I really enjoy using accounting side of Cargowise. It is a great software for AP, AR and general accounting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality of the software is so intricate and complex, yes the user experience is easy and flows smoothly.

Cons:

Unable to get easy solutions to sometimes basic problems like GL reconciliation, integration to some softwares like payroll software, bank feed etc.

Verified

Reviewer

Logistics and Supply Chain

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed April 2019

One stop shop for increased productivity

Ratings Breakdown

Ease of use

Functionality

Pros:

I enjoy how this application is a single platform allowing for increased productivity throughout a range of teams and departments.

Cons:

I do wish the application was a bit more user friendly and had a more in depth user guide.

Hooman H.

Verified reviewer

Maritime

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2018

Painful, expensive, time consuming. you can go out of business using CW.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent selling strategies. We thought we bought a revolutionary software. I wish we could go back and chose another software. We have already spent a lot.

Cons:

1- No customer service. I wish I could forward some correspondences we had with our account manager. You have to see it to believe it. 2- Unnecessary complected procedure to do a simple job : Go to Maersk website, it takes 2 minutes to make a booking. On CW, you need the full day! error after error 3- Cargowise partners charge /hour for CW training . They can't resolve your issues. They always have to get back to you later. And some of them are former CW employees! 4- I am an engineer. there is no logic behind all these unnecessary codes and details. Focus on that and lose business! 5- We all purchase a software hoping to save our time in operation. Cargowise involves the employees on many unnecessary date entries.

Larry I.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed January 2017

Wisetech's Cargowise One : Lack of support biggest issue

The product is getting better, but it takes too long to process shipments, and we need extra accounting staff and ops staff to do the same thing we did with prior software. The worst thing is customer support, or lack of. You cannot call them, you must use the incident system. You create an incident, wait 24-48 hours for a response , than get a question that may or may not be pertinent. Than you reply, and incident s go on for days. Than they close it before your finished. If you do call a support line, they cannot help you, they tell you to open an incident. They also do not know how to answer the phones. They purposely do not give out their names, you must ask. Not sure if this is an Australian thing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compliance with U.S. customs is satisfactory.

Cons:

Trying to create or change a report or document is difficult. Try to find what they call a macro for a field, is very time consuming. You cannot ask any questions about this either, as they point you to an expensive partner . Customer service is about the worst I have ever seen.

Vendor Response

Hi Larry, Thank you for sharing your experience here. Sorry that your concerns weren¿t sufficiently addressed While we do have list of eLearning and self support documentation available to all CargoWise One Users, we do have several resources to augment support inquiries: o WiseService and WiseTechnical Partners: provide customer support/implementation, and training in addition to generalized IT consulting services o CargoWise One Community: forums where users share ideas/best practices/solve issues collaboratively (WisePartners and WTG staff review these and jump in with support info periodically) o Relationship and Account Management team: global teams helping with incidents logged in your CargoWise One account, or to recommend WisePartner support options If you have already worked with these resources, please share your feedback (marketing@wisetechglobal.com)and I will forward to our team. Just let us know your Organization code so we can properly review

Replied February 2017

Scott S.

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Worst TMS system ever. Over complicated. No support. No communication from support

Run FAR FAR FAR away from this option. DO NOT TAKE IT, unless you like throwing your money and for nothing and not having any support for any business impacting events. We are losing revenue and CW support is doing NOTHING.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works....most days... Web based RDP to their environment is very SLOW

Cons:

Worst customer service ever. Even Microsoft has better customer service. Little to NO communication when reporting issues Advised to read FAQ and watch videos when having issues No way to talk to a live person when having a critical issue. We have had a critical business impacting issue for 4 days and no one at support has contacted us with an update. Just update the ticket and close it out.

Ritu B.

Verified reviewer

Import and Export

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Sudden cost change

Pathetic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly . Helpful in freight industry

Cons:

Sudden price change from October 2020 for $1000 . Tracking is different price , Job entry is different price , per user different , and top of it 1000 dollar increase in software is insane .

Verified

Reviewer

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Difficult to use, not friendly, very little technical support