DAMAGE iD 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

DAMAGE iD

5.0

(13)

Pricing

Starting at $0.50 per month

About DAMAGE iD

DAMAGE iD is a web-based software that helps businesses in rentals, parking, municipal, and other sectors record damages with side-by-side video comparisons, store vehicle history, and capture signatures. It brings integrity to the rental market whether it be automobiles, trucks, boats, vans, golf carts, or campers.

The owner needs to have a running audit of the condition of one's fleet. DAMAGE iD helps with guided walk-around inspection and provides visual proof of the condition of the vehicle both pre and post-usage.

DAMAGE iD Screenshots

DAMAGE iD Pricing and Plans

Starting price: $0.50 per month

Free Trial

Free Version

Basic

$1.00

one time

No plan information available

Per inspection

$0.50

usage based, per month

No plan information available

Annual plan for smaller companies

$250.00

flat rate, per year

No plan information available

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DAMAGE iD Features

Popular features found in Transportation Management
Billing & Invoicing
Customer Management
Dispatch Management
Fleet Management
Live Driver Tracking
Order Management
Real-Time Monitoring
Routing
Scheduling
Shipping Management
More features of DAMAGE iD
Access Controls/Permissions
API
Booking Management
Calendar Management
Contract/License Management
Corporate Accounts
Credit Card Processing
Customer Database
Customizable Reports
Digital Signature
Electronic Payments
Inspection Management
Multi-Language
Quotes/Estimates
Real-Time Data
Reporting & Statistics
Self Service Portal
Vehicle Tracking

DAMAGE iD User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Denise L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Damage ID - The tool you need, the family you want.

We have been working with Damage ID for years. They have a great product and are very responsive to suggestions and support issues. They are constantly working to make improvements to the product based on experience and client requests. We have had opportunities to switch to other platforms, but at the end of the day, because Damage ID is so eager to provide an amazing product, there is no reason to leave. Everyone at Damage ID is so personally invested in making this the best platform, both on a user level and a personal level, it feels like family.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Damage ID is very easy to use and has a user friendly interface, both on mobile and web versions. Customizable templates, easily searchable inspections, multiple user access make it a great option for agencies of all size. AMAZING support and development teams are very responsive to requests and provide real time communication to users. They are constantly working to integrate with other systems to ensure a well rounded experience for clients. The A-team and [sensitive content hidden] are the best!

Cons:

Any complaints I would have had, were already addressed to, and corrected by, the team. They are super accepting of suggestions and constantly working to make sure Damage ID has options for customers and the tools they need.

Reasons for choosing DAMAGE iD

Damage ID suited our needs at the time better than the alternatives and they keep improving to meet our needs.

Vendor Response

Much appreciated...Thanks for offering your time to complete these much needed reviews.

Replied October 2024

Kevin M.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for free trial

Reviewed September 2024

Free Trial Experience

The free trial let me see if it took care of our current needs and it seems that it will.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple to use and is a great tool at a good price point to show new damage to our fleet and control damage issues with drivers of the DSP. We will be going active with this software as of 10/1/24.

Cons:

it seems based for rental companies and not the ideal setup for DSPs but will still fulfill our needs

Reasons for choosing DAMAGE iD

we have no need for fleet management software at this time

Vendor Response

Thanks, Kevin, for taking the time to provide feedback for DAMAGE iD and other potential Users.

Replied October 2024

Fabian G.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 12 months

Reviewed September 2024

Very happy with DamageID and their leadership team

Overall, our working relationship with the DamageID team has been very positive. The senior leadership has been very receptive to our feedback on how the app can be more tailored to DSPs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about DamageID is the focus of the app. It is, in my opinion, the single most effective and affordable app for us DSPs to record the physical condition of our delivery vans every day.

Cons:

The app can be buggy and slow, this happens from time to time.

Reasons for choosing DAMAGE iD

similar feature set but DamageID was far more affordable

Jeff F.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used daily for less than 6 months

Reviewed September 2024

Prevent damage using Damage iD

It has saved me thousands on damage repairs through avoidance. If you know you have to check out and in, you will be extra careful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, provides a lot of customization options and effectively tracks damages.

Cons:

I don't have a lot of complaints; the user interface could be modernized a bit, but it works for what it does!

Reasons for switching to DAMAGE iD

Better workflow and customer support is much better

Vendor Response

Jeff, thanks for taking the time to offer your feedback on the use of DAMAGE iD.

Replied October 2024

Peter M.

Verified reviewer

Information Services

51-200 employees

Used weekly for less than 12 months

Reviewed September 2024

Solid User Experience with Room for AI Improvement.

The user experience is good and meets our needs, but it might be beneficial to have an advanced AI system for image capturing within the app, where the system could automatically detect errors and damages on the vehicle.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the simplicity and ease of use. The app allows for quick and efficient documentation of vehicle conditions, which saves time and ensures accuracy.

Cons:

We didn’t have any major issues with using it, but if I had to choose, I might design the website a bit more nicely.

Jenna P.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Reviewed September 2024

LOVE DAMAGE iD

Overall experience with Damage iD is 10/10. The system is great and the customer service is 10/10. If you are on the fence about incorporating this system for your business, don't wait any longer. You will have no regrets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros: The DAMAGE iD software has helped us better manage out fleet better. The pictures and video help alot when we have to send it in for insurance claims. Everything is dated and time stamped, and after taking the pictures you can sign it.

Cons:

Cons: I have yet to find any cons about DAMAGE iD.

Roberto c.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Reviewed September 2024

There was a before and an after DAMAGE ID

It´s a great tool that helps to support our operation as a car rental company. Very easy to use and a great tool to support new damage on vehicles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-User friendly -Easy to learn and access -We receive updates with new features -It provides a solid proof for new damages on vehicles

Cons:

I think that is a very complete tool. If I had to wish something, I would wish integration with our corporate software.

Carlos V.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Great tool

All great, from a commercial team perspective to tech perspective

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and very precise pictures and processes

Cons:

More AI integration and more options for both customer and operator

Jesse C.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Reviewed September 2024

100% Support Damage ID

We have been using Damage ID for 10+ Years and have had a great experience not only with the product but also with the service from the company and staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Transparent inspection process for car rental companies

Cons:

Staff may feel like they are just taking photos instead of inspecting vehicle.

Brenda H.

Verified reviewer

Transportation/ Trucking/ Railroad