ShipWise 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShipWise

4.7

(107)

Pricing

Pricing available upon request

About ShipWise

ShipWise is a leading provider, offering tailored shipping solutions for e-commerce and 3PL industries, available both in the cloud and on-premise. Our cutting-edge technology empowers businesses of all sizes to transform their shipping operations with a comprehensive suite of features.

With ShipWise, you gain robust order management capabilities, simplifying the handling of orders from various platforms. This streamlines the process of consolidating and organizing incoming orders, saving valuable time and minimizing errors.

Our seamless integration with third-party applications ensures a direct connection to popular e-commerce platforms and marketplaces, including eBay, Amazon, Extensiv, Fillz, Magento, NetSuite, Oberlo, SellerActive, and more. Your shipping operations remain synchronized with all connected online sales channels.

ShipWise simplifies batch processing, making it effortless to create, manage, and process batches of orders efficiently. This functionality proves especially valuable for high-volume operations and bulk order processing. Efficiently update order details in bulk, saving time and reducing manual data entry efforts while handling a large volume of orders...

ShipWise Screenshots

ShipWise Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Personalized Quote

Pricing available upon request

Plan includes:

Chat
Email
Phone
Remote Assistance
Unlimited Channels/Integrations
Unlimited Customer Service Users
2 Users Included in Base
Access to Discounted Rates
Branded Labels
Branding Tracking Pages

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ShipWise Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of ShipWise
Activity Dashboard
Activity Tracking
Air Shipping
API
Audit Management
Barcode/Label Management
Barcode/Ticket Scanning
Batch Printing
Batch Processing
Customer Database
Customer History
Customizable Branding
Customizable Reports
Data Import/Export
Data Synchronization
Delivery Management
Demand Forecasting
EDI
Forecasting
For eCommerce
Freight Shipping
Ground Shipping
Inventory Tracking
Label Designer
Label Templates
Logistics Management
Marketplace Integration
Multi-Channel Management
Multi-Location
Multiple File Format Support
Order Fulfillment
Order Management
Order Processing
Order Routing
Order Tracking
Package Tracking
Process/Workflow Automation
Product Data Management
QR Code Printing
Real-Time Data
Real-Time Monitoring
Real-Time Updates
Reporting & Statistics
Returns Management
Sales & Operations Planning
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
Status Tracking
Strategic Planning
Supply Chain Management
Third-Party Integrations
Transportation Management
Warehouse Management
Workflow Management

ShipWise Integrations

PrestaShop

Volusion

FedEx Ship Manager

BigCommerce

SellerActive

3PL Warehouse Manager

See all 42 integrations

ShipWise User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.6

Verified

Reviewer

Information Technology and Services

Self-Employed

Used monthly for less than 6 months

Reviewed July 2025

ShipWise - Great Value Once You Learn the System

Solid shipping platform that handles order management and shipping automation really well. Great value for money once you master the interface, though the learning curve is challenging at first. Perfect for businesses serious about optimizing their shipping and shipments process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazing value for money with the rate shopping feature that actually saves on every shipment. The user interface is clean and order management flows are intuitive once you get past the initial learning curve.

Cons:

Steep learning curve for advanced shipping features and the sales management integration could be smoother. Ease of use suffers when setting up complex shipping rules initially.

John T.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

Reliable Value

ShipWise just works. We never have to worry about it making errors or going down. The DSX app is a great option for pick and pack shipping.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The outstanding support. Whenever we reach out with an issue or question the chat or phone assistant speaks English and quickly solves our problem.

Cons:

Occasionally features that I think are missing or not functioning well. For example, I would love to utilize the "Check Weight" feature of DSX more, but most of our products ship with void fill making exact weights hard. I wish that had more flexibility to configure weight rules.

Reasons for switching to ShipWise

Rigid integrations made it unusable for our current business.

Verified

Reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Inefficient, Terrible UI, Costly, Lots of Errors

DesktopShipper is a nightmare of a software experience. If you operate a business that involves shipping, do yourself a favor and stay far away from Desktopshipper. There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy. Why do you see so many positive reviews from other users? My guess is that they've only used Desktopshipper and don't know how much cleaner, simpler, and more efficient other shipping software is when compared to Desktopshipper.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I did I like most about this software? Saying goodbye to it.

Cons:

- It's slow and inefficient! So many unnecessary steps and mouse clicks to ship. Even batch-printing, which is supposed to save time, is bogged down by an excessive number of steps. Desktopshipper is a time-suck and not built for high-volume sellers. -No ability to save preferences so you're always having to set certain things every time you refresh the page. This adds extra mouse clicks and inefficiency. -Can't adjust column width or column placement. Unless you're working on a 32" monitor, you're going to be scrolling left and right a lot. This introduces additional inefficiency in the shipping process. - The UI is awful. It looks like it was built in 2005 and hasn't been updated since. -Headers don't stay static, so you lose the action icons in the header any time you scroll down or right. More inefficiency! -Setup takes weeks and costs you $125/hour. You can't do anything yourself because the software is so convoluted. Setup took my company roughly 10 hours only to continue experiencing problems after setup. -Errors are abundant. Worse yet, the errors give no explanation as to why they're happening and/or how to prevent them. -Support is pretty useless. Most of our support calls would end in one of two ways: 1. Support has no idea what the error/problem is and needs to submit it to the development team, or 2. Support instructs you to submit a feature request because the software is lacking basic features. -Search function is broken

Reasons for switching to ShipWise

We switched so that we could test Pitney Bowes as our primary carrier. Pitney Bowes doesn't integrate with Shipstation so we had no choice but to also use a new shipping software. Long story short, Desktopshipper sucks and Pitney Bowes is even worse. Needless to say, we quickly went back to USPS/UPS and Shipstation.

Bryan C.

Verified reviewer

Printing

51-200 employees

Used daily for less than 2 years

Reviewed December 2025

ShipWise - They were the soulution when our last partner failed

Shipwise was there for us when we were end need of a dependable solution. They have exceeded our expections and we very much look forward to building our partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shipwise handles volume shipping with ease. They are easy to use and respond quickly to my customer service needs. They are a great innovative partner and have proven to be a great value. They helped us get out of a sticky sittuation with our last partner that failed us.

Cons:

I have not found any cons with using ShipWise yet. Any issue I have ever run into has been resolved and if it could not be resolved, that was communicated to me.

Reasons for switching to ShipWise

Shipstation could not handle the volume and it was causing us to loose our customers trust.

Joey S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Fulfillment House

Great experience and I feel like I have a whole team behind me. They have helped us with integrations and have been able to solve most of my issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support is unmatched, great response times and knowledge by all support associates. Support will call and follow up to ensure that the issue is taken care of

Cons:

I wish I could save export preferences for reporting preferences. For example it's a pain to click/unclick all the fields I need for routine exports.

Reasons for switching to ShipWise

ShipStation did not integrate with the inventory management system that we purchased

Erica R.

Verified reviewer

Transportation/ Trucking/ Railroad

10000+ employees

Used daily for less than 2 years

Reviewed December 2025

ShipWise Review

Overall, I think ShipWise has many pros and has been very helpful in the success of our site, and I would highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ShipWise is easy to use, easy to train others to use, and very reliable. Customer Service is easily reachable and always helpful and kind.

Cons:

When updates take place on Mondays which are the busiest shipping day of the week. This has caused us in the past to be dead in water for a few hours. Also, the delay to manifest a label could be sped up.

Reasons for switching to ShipWise

Network wide made this change when our company was bought out.

Kristian W.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

easy to ship, except Canada

so far been a good experience and easy to use. Usually there are no issues and if so, one of the two shipping options usually helps.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

able to ship efficiently and quickly and assistance when problems arise. having th DSX version and the app make problem orders easier to get out the door.

Cons:

seems like extra steps to do some simple things. Been on chat to figure out how to print a return label to us, shouldnt involve multiple steps.

Reasons for switching to ShipWise

shipwise worked better for our budget and availability.

Reginald F.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed December 2025

shipwise! not harder!

I've had a wonderful experience, particularly appreciating the customer service, which has been both pleasant and remarkably fast. The speed and quality of their support have truly stood out. Furthermore, the efficiency gained when shipping a high volume of items, specifically over 60 items each day, is substantial. This streamlined process significantly saves both valuable time and physical energy, making daily operations far more manageable and less taxing on resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is truly excellent; I find it remarkably simple to find my way around and access all the features I need. The design is very intuitive and straightforward, making navigation a breeze and contributing to a really positive user experience overall.

Cons:

"Nothing to note shipwise" is truly a great product, offering a solid and reliable experience, and I am genuinely impressed with its current capabilities. Because of its strong foundation and promising features, I eagerly anticipate future improvements and updates that will undoubtedly enhance its functionality and value even further. I have high expectations for the continued development of "shipwise" and look forward to seeing how it evolves over time.

Mary L.

Verified reviewer

Tobacco

11-50 employees

Used daily for less than 2 years

Reviewed December 2025

Update Information

Very timely on response and very helpful in resolving issues. They also check back to see if what they were able to help us with, resolved our issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Website gives us everything we need to know about our shipments. We are able to review real time information.

Cons:

Closed/delivered packages do not always show correctly. But not always a shipwise issue, its a carrier issue.

Reasons for switching to ShipWise

accessibility to information and timely.

krishanth k.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

User friendly

Very content with the application. It's easy to use and is frequently receiving updates to make the user experience better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very user friendly software. It comes with a very good support team that is always available when an issue rises. They constantly keep checking till the issue is resolved.

Cons:

The least i like so far is tracking packages via shipwise sometimes. It is definitely easy to track them, but sometimes the tracking statuses arent up to date and it can innaccurate when you try to get a report.

Showing 1 - 10 of 107 Reviews

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