FedEx Ship Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FedEx Ship Manager

4.4

(42)

Pricing

Pricing available upon request

About FedEx Ship Manager

FedEx Ship Manager is a Windows-based software designed to help businesses of all sizes automate various shipping operations including managing order information, payments, inventory, pickup/drop-off, costs and more. The platform enables organizations to monitor shipping profiles and billing activities on a unified portal.

FedEx Ship Manager includes an address book module, which allows supervisors to generate receipts and organize contact details and addresses by importing data from Microsoft Outlook/Excel and UPS and DHL websites. It offers a host of features such as historical records, customizable profiles, recurring shipments, email notifications, label printing and more. Additionally, administrators can create personalized shipment profiles and track activities across multiple locations.

FedEx Ship Manager lets managers create and edit custom reports to gain insights into delivery and shipment processes. It is available for free and support is provided via phone, email and other online measures.

FedEx Ship Manager Screenshots

FedEx Ship Manager Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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FedEx Ship Manager Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of FedEx Ship Manager
Air Shipping
Barcode/Ticket Scanning
Container Shipping
Data Import/Export
EDI
Freight Shipping
Ground Shipping
Order Management
Returns Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels

FedEx Ship Manager User Reviews

Overall Rating

4.4

Ratings Breakdown

64%

14%

17%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.1

Functionality

4.3

Verified

Reviewer

Printing

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed October 2020

Easy step by step shipping

Great way to ship stuff out as It's step by step and I don't have to deal with UPS as they always lose packages.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like that everything you need to enter is on one page, you don't have to click through a bunch of pages to ship one package.

Cons:

There's not much that I can think of that I don't like about this software, it does what I need it to.

Jennifer C.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Survey4561

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the service, ease of use and the customer service

Mark H.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Ship manager usually works, but it is very slow and cumbersom to use

We finally solved all our ship manager issues by doing several things.. 1) we stopped daily pickups (weekly pickup charges are extremely expensive) 2) We started using XPS Ship for all shipments, this way we can easily compare USPS, Fedex and UPS all at the same time, and use the one that fits each shipment the best. Everything from 1 software on one screen and it works directly with Ebay, Amazon, Shopify, Walmart and we can ship with Fedex, USPS and UPS, all from 1 place

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once you get used to basic screens they are easy to use for everyday ground shipments.

Cons:

Software does not have anyway to visibly integrate with with other software programs such as Quickbooks, Amazon, Shopify, etc, so each order must be manually entered, and then tracking info and shipping cost must be manually copied back to each order on the other systems. You cannot easily change the address of an existing customer on the fly, the system assumes anything changed is a new customer, so you get multiple copies of the same customer in your address book.

Reasons for choosing FedEx Ship Manager

Originally we switched to Fedex for the better rates, but they have now gotten out of hand and there is little benefit to the high rates we are charged.

ADRIANO I.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

Good shipping alternative

Our experience with Fedex so far has been good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fedex services are reliable and efficient.

Cons:

Comparing prices with USPS, Fedex is a little higher.

Mauro B.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

FedEx Ship Manager Does What We Need It To Do

Overall we have been using it for some time with success, good customer support when needed and though we of course always like to lower costs, the costs have not been horrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are able to create custom code in the back end via VBA in order to better integrate some functionality

Cons:

Sometimes the software and the setup of it can be a little convoluted.

Reasons for choosing FedEx Ship Manager

We didnt really, we are still considering using a shipper shopping platform to lower costs.

Reasons for switching to FedEx Ship Manager

Well, we still do use UPS in some instances, but mostly we are using FedEx Ship Manager right now.

Michael B.

Verified reviewer

Consumer Services

10000+ employees

Used other for less than 2 years

Review source

Reviewed September 2020

FedEx Is Efficient For Sender, Not So Much For Recipient

Reliable for shipper, very unreliable for sending a surprise gift. Delivery drivers do not appropriately utilize necessary adequate resources to enter large apartment or condominium buildings. Lost packages and poor, difficult to reach live customer service agents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FedEx software is within the online portal. It offers ease of use to pay for shipping of goods ranging anywhere from legal documents, requiring paid signatures to be witnessed upon delivery by the driver, to delivery of merchandise such as refrigerators, televisions, DVD players, or perishables and clothings. Price of shipments are usually determined by weight, and whether you choose to insure your product in case of it being lost or damaged during transit, whether you want a signature of recipient, and how quickly you prefer the shipment. The FedEx Ship Manager permits users to gain tracking numbers and send world wide with relative ease. One can also use it for purchase of office supplies.

Cons:

As one having been on the receiving end of FedEx, they do not offer a way for a recipient to locate a live human Customer Service Employee very easily if there is an issue with a shipping, tracking or Door Tag Number. Delivery drivers have proven to be unreliable careless about doortag numbers being placed carelessly on the building without utilizing callbox for entry and delivery. If you contact FedEx without a DoorTag. Number and finally discover how to speak to a human employee, they offer absolutely no way of locating your goods or parcel as the recipient, for example, if your received a surprise gift from FedEx on your birthday, as was my situation, or perhaps a court summons. The tracking label door tag which the Delivery Driver creates after attempting to deliver to find that recipient is not home, is small and flimsy. I lost mine and therefore lost an unknown gift.

Jeffrey Z.

Verified reviewer

Farming

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2022

Much simpler than UPS's online shipping service

I use this at my day job very regularly & it is a great way process our shipments directly through FedEx

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very basic & lightweight tool, it is very easy to use & is geared towards volume VS UPS who is geared towards old granny's that need everything oversimplified.

Cons:

Very little to dislike except the fact that it has the occasional bug or glitch.

Jennifer N.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

This product does it's job.

I love this product. I would recommend to everyone.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it is integrated with my title software. It makes it so much easier to use. The labels print so great each time and the fed ex person is always so timely in picking up the product.

Cons:

There is not a thing I can think of that I don't like.

Jennie P.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Fedex is great!

Fedex ship manager is great and user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think the software is user friendly and easy to use

Cons:

I dont have anything negative to say about fedex

Danielle P.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed August 2021

FedEx Ship Manager

This software has more benefits than other vendor shipping software I've used previously. It's our first choice when shipping goods.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to ship, store clients info for future use and print label all from my desk makes this program a huge plus for our business.

Cons:

Not easy to access old shipping charges after 6 months. Calling into support you will get passed around from department to department. It's rare to get to a real person, sometimes resulting in our staff having to use USPS instead.

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