Freightos 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Freightos is right for your organization?

Our Freight Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Freightos

4.3

(54)

Pricing

Pricing available upon request

About Freightos

Freightos is a marketplace that connects importers and exporters with the best freight shipping rates from around the globe. Freightos makes it easy to compare prices from all major freight forwarders, take advantage of every type of shipping service available today and book the shipment within minutes.

With the Freightos dashboard, managers can track all shipments in real-time, access key data about rates and pricing, chat with experts for a personalized consultation, and much more.

Freightos Screenshots

Freightos Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Freightos Features

Popular features found in Freight
3PL Management
Accounting
Customer Management
Document Management
Quotes/Estimates
Rate Management
Route Optimization
Shipping Management
Transportation Management
Truckload Management
More features of Freightos
Activity Dashboard
Air Shipping
API
Customer Portal
Data Import/Export
Freight Shipping
Import/Export Management
International Forwarders
Local Forwarders
Ocean Shipping
Order Management
Real-Time Updates
Search/Filter
Shipment Price Calculation
Shipment Tracking
Third-Party Integrations

Freightos Integrations

Rithum

Payoneer

Salesforce B2B Commerce

Easyship

ShipBob

Freightos User Reviews

Overall Rating

4.3

Ratings Breakdown

78%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.2

Functionality

4.3

Have you used Freightos and would like to share your experience with others?

Charles L.

Verified reviewer

Retail

Self-Employed

Used monthly for more than 2 years

Reviewed February 2024

We use Freightos for our international shipping of Containers

Freightos simplifies the shipping process by handling paperwork, scheduling, and coordination.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Freightos offers immediate quotes, enabling users to swiftly evaluate shipping expenses. The platform’s openness empowers users to make well-informed decisions.

Cons:

shipping delays beyond the initially estimated timeframe.

Sim R.

Verified reviewer

Wholesale

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2022

Great software for getting quick rates and communication with Forwarders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick quotes - Clear upfront pricing - Easy to communicate with the forwarders.

Cons:

Platform fee could be more transparent - but still good pricing.

Reasons for choosing Freightos

Much better customer service and better more honest pricing.

Debra D.

Verified reviewer

Retail

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

LOOK elsewhere!...Only good if you don't know any better!

I have filed numbers disputes so it will be easy to location my file since I have been fighting a $420.00 claim by a 3rd rate freight forwarder doing business on Freightos. Oh, their name is Shining Ocean and [sensitive content hidden] is the freight forwarder that is ripping me off. It is not the very small amount of $420.00 but the mere fact that I am being ripped off and nothing is being done about it. So I will take my 15 shipments a year FCL elsewhere! All over $420.00 that is being ripped from me. Yes, I will pay because I am an honorable business person, unlike the Freightos and 3rd rate freight forrwarders that are over charging me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I guess they have all the money and first time shippers and don't need long term, customers. Great if this is your first shipment and can't figure out you are being ripped off.

Cons:

After 24 full container load shipments, they allowed a 3 rate frieght forwarder get away with not collecting all my cargo, up charging after delivery and saying the cartons were "BIGGER" but the CBM was the same as on the packing list. What a joke. I went back to [sensitive content hidden] and have save over $1200 on each shipment! Freightos hires 3rd rate or inexperienced freight forwarders and allow them to rake over the customers. I have worked with Freightos for years and it is now a rip off and joke. Contact [sensitive content hidden] instead. I get my products 20-30 days quicker NOT using Freightos! Don't fall for the review of the "LTL less that container load" shippers that have shipped 2-3 times, they don't know any different. It is easy to use Freightos but then it isn't when they don't back what they sell and don't hold the forwarders accountable for their error and let them charge you and add on after delivery anything they want to your bill with ZERO proof.

Vendor Response

We’re really sorry to hear this has been your experience – especially after so many shipments and years working together. Claims like yours – especially when they involve accountability and real costs – aren’t taken lightly. We know how frustrating it is to feel let down, and while we can’t speak to every detail in a public forum, we do investigate all dispute claims seriously and work closely with our logistics partners to maintain standards. That includes follow-up actions when those standards aren’t met. We’d like to thank you for all the business you’ve done with us to date, and if there's still an open issue, we’d love the chance to review it again, so we’d be delighted for you to get in touch with your account representative.

Replied October 2025

Danielle M.

Verified reviewer

Consumer Goods

2-10 employees

Used monthly for less than 6 months

Reviewed April 2024

Give it a shot!

I was leary at first but once I tried Freightos I was super impressed. You can customize your shipment to almost exactly your needs. I was able to do customs clearance and delivery within Canada all one stop. Super impressed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very clear pricing and timelines. I had constant contact with my shipper. They were very responsive. I could add or deduct services as needed. It's great for a first time or 100th time importer.

Cons:

I had no complaints with Freightos. It was way better and more convenient than the local shipper I had use.

Reasons for switching to Freightos

One convenient all included website WITH a variety of pricing options.

Vendor Response

Thank you for the great review - we're so pleased you found us and we made your shipping journey smoother and more convenient. That's our aim!!!

Replied April 2024

Steve B.

Verified reviewer

Retail

2-10 employees

Used monthly for less than 2 years

Reviewed March 2024

Great freight company

Absolutely awesome great communication with freight company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the cost was great. Also the company I ended up using was great

Cons:

Sometimes the times that the shippers offer aren’t always kept to.

Vendor Response

Thank you for your awesome review - we love that you found our website easy to use with good prices. Wishing you smooth shipping!

Replied April 2024

Shaul R.

Verified reviewer

Used monthly for less than 2 years

Review source

Reviewed March 2018

BIG SCAM! They will give you great quotes, but will ask for 40% more when they hold your shipment!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

after shipping for almost 5 years only with DHL and UPS, i found Frightos, which gave me amazing prices (Almost 20% less than any other shipping/ broker agency) Plus the Israeli salesman gave me a code for 10% off my entire order which was very tempting. I booked with them a shipment for supplies from China After picking up the products, they told me they had to adjust the price because the class of my products is diffrent due to shipping (never happened to me before) and they raised the price. Well, I was thinking maybe it is true, and I paid it. The second time I shipped with them (diffrent product), the same story happened. Here I was really mad because they are holding the products, not willing to release it, and want 30-40% more for the shipment. This is a system and a business model. I talked to few more people that the same story happened to them. So be careful. They may seem cheap at first, but they will collect more after. Trust me. You better off with DHL UPS and FEDEX.

Verified

Reviewer

Real Estate

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed November 2022

Freightos

Great experience and great customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the software that it is very user friendly and how it shows good updates and information. I was able to see the shipment very easy and updated on the map on the main page.

Cons:

I thought Freightos was a great software and there wasn’t anything I didn’t like about it.

Verified

Reviewer

Mechanical or Industrial Engineering

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed November 2022

Works well when it works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's the easiest way to get rates at a glance.

Cons:

Of the dozen or so bookings I placed, one was left unresponsive and missing the shipping date. I eventually cancelled and had my supplier re-book with a different venue.

Sandra H.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed January 2018

Very easy to use even for beginners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have completed two shipments that were booked via the freightos website. I was concerned about how the import process would go as I didnt have previous experience with the documentation necessary. The process was very easy to complete and on the two occasions when I did have questions about documentation, I was able to get a timely answer for the 24 hour support team.

Cons:

I would love to have a way to track prices over time between specific ports. That option doesn't appear to be available yet, but the ability to save a quote at a locked in price is almost as helpful.

Verified

Reviewer

501-1000 employees

Used other for less than 6 months

Review source

Reviewed January 2018

The way freighting should be.

Easy fright services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a small business owner, I do not need or have the ability to get access to some of the premium courier services. Frightos has made it extremely easy for anyone to get the same kind of service large companies get.

Cons:

It wasn't very straightforward about how the whole process works. Some things are left vague and I felt like I had to cross my fingers I did it right. A lot of money is on the line so a positive confirmation you did things correctly would be nice.

Showing 1 - 10 of 54 Reviews

Load More Reviews