Order.co 2026: Benefits, Features & Pricing

They are great and accommodate well. They listen, they iterate. They still have lots of room for improvement but they continue to get better on most fronts and are doing the right things to focus on what's important.

Overall, Order.co has helped streamline source products and has even assisted me in finding cheaper alternatives if they notice a price jump on something I order frequently.

Working with Order.co has been the most frustrating part of our purchasing, and that is the opinion of my whole team across multiple states. The basic functions it is lacking as a supply chain software application are too numerous to count and the obvious automation and computerization of purchasing functions is also very frustrating. We feel as though we are always getting a sales pitch from our account manager who has never actually been able to give us answers for our concerns when we bring them to her at our meetings. We feel as though we are being pushed to use the "substitutions" function constantly, despite Order.co having no parameter set as to what constitutes an acceptable substitution. If we order 12oz of Windex, we want that size and brand specifically and would be happy for them to source it from a different vendor at a lower cost. However, we don't want them to purchase a generic brand or a different size or formula, and the way they are set up that substitution could arrive as anything. One time an order for a 36 pack of Coke showed up as a 12 pack of Coke. That was the whole substitution they took upon themselves to save us money by purchasing a smaller quantity, but we had purchased the large quantity for a large lunch meeting and had to run to the store to buy more. We purchased the favorite energy drinks of an employee as a reward and when the vendor was out of stock, Order.co substituted it for the wrong flavors at almost double the cost.

A great overall experience. From the perspective of admin and end user, we have received positive feedback from both.

Overall, my experience with Order.co has been positive. The platform makes it much easier to manage office supply orders in one centralized place, rather than juggling multiple vendors and invoices. The interface is straightforward, and once you’re familiar with it, placing and tracking orders is quick and efficient. I especially appreciate the visibility into spending and the ability to create recurring product lists for frequently ordered items — those features have saved our team a lot of time. That said, there are occasional challenges with the search function and product substitutions, and sometimes orders take longer than expected to process. However, those issues are relatively minor compared to the overall convenience and efficiency the system provides. In general, Order.co has streamlined our purchasing process and reduced administrative work, making it a valuable tool for managing day-to-day business needs.

Order.co has been a helpful step toward more structured purchasing and spend visibility, but it remains a partial solution. It works well for straightforward orders and invoice consolidation, yet Pacaso still needs a more comprehensive procure-to-pay platform that connects purchasing, vendor management, and financial workflows end-to-end.

we use it extensively for ordering. I use it moderately for insight tracking. I do not use the system for credit card payment, operating on credit, etc. We also do not use the bookkeeping functionality but that works for us. It is exclusively used as an ordering tool, and that alone is worth the $12k per year.

I have used it at two different companies and overall it has been great. I started using when it was negotiatius and since then I have seen a lot of updates and improvements to the user experience.